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Text Chat Jobs in Houston, TX (NOW HIRING)

Scripts Rx Pharmacy

Be Seen First

Pharmacy Technician Certified (Patient Service Rep)

Houston, TX · On-site

$18 - $22/hr

Technicians work in an omnichannel (call, text, chat, and email) patient contact center environment where key tasks include contacting patients, performing patient insurance eligibility checks ...

Cargill

Utility Operator

Houston, TX

Rotating Compensation: $ 21.00/Hr New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Benefits Medical ...

Cargill

Ship Loader

Houston, TX · On-site

$22/hr

To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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Showing results 1-20

All JobsText Chat JobsText Chat Jobs in Houston, TX

Text Chat information

See Houston, TX salary details

$27.2K

$69.5K

$113.6K

How much do text chat jobs pay per year?

As of Aug 12, 2026, the average yearly pay for text chat in Houston, TX is $69,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $79,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in Houston, TX? The most popular types of Text Chat jobs in Houston, TX are:
What are popular job titles related to Text Chat jobs in Houston, TX? For Text Chat jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Houston, TX look for? The top searched job categories for Text Chat jobs in Houston, TX are:
What cities near Houston, TX are hiring for Text Chat jobs? Cities near Houston, TX with the most Text Chat job openings:
Text Chat jobs near you
Infographic showing various Text Chat job openings in Houston, TX as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $69,471 per year, or $33.4 per hour.

Contact Center Member Services Representative

AMOCO Federal Credit Union

Texas City, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Job description

The Contact Center Member Services Representative assists AMOCO in achieving its mission of “serving the financial needs of our members” by providing an excellent member experience via phone, email, text, chat, video banking, online and mobile banking direct messages, video teller requests, ITM, and more. The primary responsibilities of the Contact Center MSR are to monitor Contact Center channels and ensure timely and effective responses to satisfy the members’ needs while maintaining a high level of service.
 

Our Culture

AMOCO Federal Credit Union is 85+ years strong and recognized as one of the largest credit unions in the Houston/Galveston area. Our culture is driven by staff who exemplify the cooperative spirit of people helping people. By listening and understanding the needs of our membership, we aim to become their trusted financial institution. The goal with every interaction is to create member loyalty and to serve and satisfy the financial needs of our members and employees at every touch point in the member service chain. To achieve that, we focus on hiring for talent and the right fit for our culture.

Work Perks

We offer the following exceptional benefits:

  •   Health Benefits including medical, dental, and vision for employees
  •   Tuition reimbursement
  •   On the job training
  •   401(k) match
  •   Annual Bonus Incentive
  •   Paid Company Annual Holidays
  •   Paid time off
  •   Frequent employee appreciation and recognition events

Essential Functions and Duties:

50%  Handles quick service member requests (or routes to appropriate party) that are routed through various channels such as video banking web/mobile/kiosk, video teller at ITM, phone calls, texts, email, message center, or chat. Quick service member requests may encompass any of the following (not an exhaustive list): account-related questions, balance and transfer inquiries, address change, wires, stop payments, dispute and fraud-related scenarios, online banking password resets, external transfer accounts, and set-up, mobile deposit check review and acceptance, loan maintenance questions and procedures, direct deposit inquires, change of deposit product, etc. 

20%  Handles new member applications for those received through online banking applications including review of supporting documentation, communication with potential and new members, review recommendations to open/deny the new membership application, and processing of the new account within account opening software, helping member with direct deposit set-up, etc. 

20%  Stays current with required and assigned training for department and organizational knowledge.

10%  Reports technical challenges or potential risks to management and appropriate parties as necessary. Performs other duties as assigned.

- Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

-  Commitment to provide excellent customer service while using Member Service & Loyalty Skills: Focus on Member, Maintain/Enhance Self-Esteem, Listen, Maintain Personal Responsibility, Manage Complaints and Resolve Problems.

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