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How much do terminal operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for terminal operations manager in the United States is $70,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

How much do terminal operations managers make in the US?

Terminal operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and the size of the facility. They oversee daily terminal activities, coordinate logistics, and ensure safety compliance, often requiring strong leadership and operational skills.
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Terminal Operations Manager jobs near you
Infographic showing various Terminal Operations Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,099 per year, or $33.7 per hour.

Terminal Operations Specialist

Queens, NY

LaGuardia Gateway Partners
Aviation • 51 - 200 employees
Learn more about LaGuardia Gateway Partnersexternal

Full-time

Re-posted 27 days ago

Job description

About Us: 

LaGuardia Gateway Partners (LGP) is the private developer and manager of the state-of-the-art Terminal B at LaGuardia Airport. With our new award-winning $4B terminal now complete, LGP is seeking talented individuals to help us achieve ongoing excellence in terminal operation and guest experience. Get onboard and join the team transforming the NYC travel experience.  

Job Summary:

The Terminal Operations Specialist monitors and coordinates daily tasks that are intended to ensure the safe and efficient movement of passengers throughout the terminal while also emphasizing commitment to providing a world-class guest experience. Responsibilities include trouble-shooting service level failures, monitoring critical systems, responding to calls, and conducting terminal and safety inspections. The focus of this role is to support Terminal B operation by attending to the requests and concerns of airport tenants, staff, customers, and government agencies. It further includes oversight facilities-related contract management. This role reports to the Operations Manager and requires the ability to work autonomously while exercising sound judgment with a focus on operational excellence. 


Major Duties and Responsibilities:         

  • Working with personnel and programs to enhance the airport terminal and curbside operations, ensuring safe and efficient flow of passengers through the terminal facilities while promoting a world-class guest experience.  
  • Establishes strong working relationships and effective liaisons with all stakeholders, including airlines, tenants, business partners and government agencies. 
  • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance while encouraging Terminal B brand standards are adhered to.  
  • Utilizes the terminal inspection program, performance measurement tools and standards to improve overall performance and guest experience.  Continually monitors and analyzes data on area of responsibility and makes recommendations on process improvement. 
  • Directs and monitors daily performance of company subcontractors. 
  • Supports Terminal B rules and regulations by reinforcing the Terminal B Breach of Rules program (TBBOR).  
  • Directs guest service efforts of partners and subcontractors during periods of irregular operations. 
  • Monitors daily allocation of common-use resources; troubleshooting scheduling conflicts as they arise while maintaining a strong focus on guest experience.   
  • Supports the snow team during winter operations. 
  • Responds to incidents/accidents and conducts investigations/completes related reports as necessary. This includes, but is not limited to, in-person response to potential security breaches within program guidelines.  
  • Coordinates with the Port Authority, airlines, tenants and operations personnel in emergency situations. 
  • Dispatch LGP staff and support teams including vendors. 
  • Respond to a high volume of emails, phone calls and two-way radio communication to support an established communication plan.  
  • Appropriately escalate support/service requests as needed.  
  • Generate and track work orders in Computerized Maintenance Management System (CMMS).  
  • Monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action. 
  • Monitors and operates security access system and coordinates response appropriately. 

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