Terminal Operations Manager Jobs in Baltimore, MD

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations.

The Senior Terminal Operations Coordinator is responsible for the timely and accurate processing of department requisitions, work orders, and invoices within Mainpac and other terminal systems for the Engineering Departments. Responsibilities include sorting incoming mail, issuing of requisitions orders, coordinating with the Procurement team, and invoicing accuracy, creating and maintaining reports in an accurate and timely manner.

Essential Duties:

• Process work orders in Mainpac. This includes accurately linking all technician labor hours and parts associated with the work.
• Create work orders in Mainpac for daily Operational Support and Pre-Operational jobs to account for vessel and front door operations.
• Generates requisitions for Engineering Departments, and work directly with Procurement to ensure placement of the orders
• Complete invoices in the system to ensure that vendors are paid on time, and all invoices are in the system and are accrued prior to the closing of the month. Reconciling Mainpac, Inspyrus records and PAC Invoices on Hold report.
• Communicate regularly with Accounts Payable and Procurement to assist in resolving outstanding invoices, credits and disputes.
• Run and validate weekly reports in Mainpac to generate “Open Work Orders Report”, “Recommended Items Report” to replenish and maintain spare parts
• Physically check inventory levels at various part storage locations and validate levels in system. Make necessary adjustments using stock take to maintain compliance for our internal/external auditors.
• Coordinate and maintain Mainpac Inventory Stock take; cycle counting each month.
• Work with internal/external auditors on inventory compliance.
• Train new Mainpac users as needed.
• Create new inventory in Mainpac ensuring that new items are fully detailed with warehouse specific location.
• Direct interaction with labor, attend labor and company safety meetings, and assist labor with payroll issues.
• Work within the Port of Baltimore M-visitor system to maintain visitor and vendor access, schedule vendor/visitor lists, and work with Port Security as needed for the Operations and Engineering departments.
• Perform various clerical duties such as running/creating reports, making phone calls, attending meetings, and taking accurate notes.
• Other related duties as assigned.

 Physical Work Attributes:

• Work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.
• Work in hot & cold temperature.
• Observe all safety and health requirements for a marine terminal environment.

Minimum Qualifications:

• High School Diploma or GED equivalent
• 2+ years of terminal / port operations experience
• 5+ years of administrative, customer service, and or clerical experience.
• Obtain and maintain Transportation Workers Identification Card issued by the Department of Homeland Security

Preferred Qualifications:

• Associates Degree or higher
• Exceptional communication skills
• Strong MS Excel experience
• Excellent interpersonal skills.
• Excellent time management skills; sense of urgency.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. 

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

 PAY Transparency $25.00 - $28.00 per hour 

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Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.