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OLLY

Temporary Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Provide world-class service to OLLY's customers. Efficient and comprehensive communication with customer/retailers regarding inquiries, problem ...

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How much do temporary customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for temporary customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically expected. Patience, adaptability, and a positive attitude help you stand out in this fast-paced, client-focused environment. These skills ensure efficient issue resolution, customer satisfaction, and smooth adaptation to varying workplace settings.

What are some common challenges faced in a temporary customer service role, and how can I prepare for them?

Temporary customer service roles often require you to quickly adapt to new systems, products, and company policies. You may also face the challenge of handling busy periods without having built long-term rapport with colleagues or customers. To prepare, familiarize yourself with common customer service software, practice clear communication, and remain flexible as you learn on the job. Building strong relationships with team members early on can also help you navigate a fast-paced environment more smoothly.

What are temporary customer service jobs?

Temporary customer service jobs are short-term positions where individuals assist customers by answering inquiries, resolving complaints, and providing information about products or services. These roles are often offered during busy seasons, special projects, or to cover employee absences. Temporary customer service representatives may work in person, over the phone, or online, and typically require strong communication and problem-solving skills. The duration of these jobs can vary from a few weeks to several months, depending on the employer's needs.

What is the difference between Temporary Customer Service vs Customer Support Representative?

AspectTemporary Customer ServiceCustomer Support Representative
CredentialsBasic customer service skills, sometimes short-term trainingTypically requires relevant experience or certifications in customer service
Work EnvironmentTemporary, often in call centers, retail, or event settingsPermanent or long-term in office or call center environments
Employer & Industry UsageUsed by companies for short-term staffing needsEmployed by companies for ongoing customer support roles
Search & Comparison IntentLooking for short-term customer service roles or temp jobsSeeking long-term customer support careers or permanent positions

Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.

More about Temporary Customer Service jobs
What cities are hiring for Temporary Customer Service jobs? Cities with the most Temporary Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Temporary Customer Service jobs? States with the most job openings for Temporary Customer Service jobs include:
What job categories do people searching Temporary Customer Service jobs look for? The top searched job categories for Temporary Customer Service jobs are:
Temporary Customer Service jobs near you
Infographic showing various Temporary Customer Service job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.
Temporary Customer Service Representative

Temporary Customer Service Representative

OLLY

Remote

Full-time, Contractor, Temporary

Posted 20 days ago

Job description

THE ROLE: CUSTOMER SERVICE REPRESENTATIVE
KEY RESPONSIBILITIES
  • Provide world-class service to OLLY's customers. Efficient and comprehensive communication with customer/retailers regarding inquiries, problem resolutions, etc.
  • Support and work cross functionally with Sales team, Finance and rest of Olly's supply chain
  • Process and efficiently manage full cycle of customer orders through EDI and Microsoft D365 (ERP). Be able to troubleshoot ad hoc issues that arise
  • Work with 3PL to efficiently manage finished goods inventory to maintain successful fulfillment levels for customer orders
  • Assist with customer and item data setup
  • Assist with Bills of Materials, managing UPCs creations, complete customer specific datahubs (Salsify).
  • Work with the S&OP Manager on identifying orders at risk for "cuts" and manage allocations. Monitor open orders, available inventory, aged inventory regularly and as dictated by business needs
  • Facilitate new customer onboarding by completing "new item" requests, obtaining Routing Guides, and providing timely updates and reports
  • Pull together metrics and appropriate KPIs to be able to track customer service related performance

CAPABILITIES + SKILLS REQUIRED
  • 1-5 years experience in customer service, CPG experience preferred, inventory management preferred
  • Strong business acumen and a basic understanding of warehouse, inventory and logistics
  • Proactive problem-solving approach: ability to anticipate problems before they occur and take initiative to identify and solve
  • problems when they occur
  • Transparent, open/honest communicator - great listener who can read between the lines
  • Fast learner, can react to changing environment, strong communication and organization
  • Strong excel skills and math skills
  • Highly organized, detailed oriented, and self-motivated

THE DETAILS
LOCATION: Remote, USA
HOURS: Full Time (40 hours a week), 5 months, Contract
MANAGER: Customer Service Manager
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

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