Hyannis, MA · On-site
$22 - $27/hr
As a Customer Service Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a ...
Hyannis, MA · On-site
$22 - $27/hr
As a Customer Service Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a ...
As a Customer Service Manager, you will oversee frontend operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fastpaced ...
As a Customer Service Manager, you will oversee frontend operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fastpaced ...
As a Customer Service Manager, you will oversee front-end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast ...
As a Customer Service Manager, you will oversee front-end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast ...
Roxbury, MA · On-site
$15.75 - $21.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Roxbury, MA · On-site
$15.75 - $21.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Peabody, MA · On-site
$16 - $22.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Peabody, MA · On-site
$16 - $22.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Holyoke, MA · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Holyoke, MA · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hyannis, MA · On-site
$15.25 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hyannis, MA · On-site
$15.25 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hingham, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Hingham, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Danvers, MA · On-site
$15.25 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Danvers, MA · On-site
$15.25 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Tewksbury, MA · On-site
$15.50 - $21.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Tewksbury, MA · On-site
$15.50 - $21.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
New Bedford, MA · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
New Bedford, MA · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Woburn, MA · On-site
$15.50 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Woburn, MA · On-site
$15.50 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Lynn, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Lynn, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Springfield, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Arlington, MA · On-site
$16.50 - $22.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Arlington, MA · On-site
$16.50 - $22.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Medford, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Medford, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Worcester, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Worcester, MA · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Whitman, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Whitman, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Middleborough, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Middleborough, MA · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Lee, MA · On-site
$15.50 - $21.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Lee, MA · On-site
$15.50 - $21.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$12.08 - $13.10
3% of jobs
$13.10 - $14.13
5% of jobs
$14.13 - $15.16
2% of jobs
$16.05 is the 25th percentile. Wages below this are outliers.
$15.16 - $16.18
17% of jobs
$16.18 - $17.21
18% of jobs
The median wage is $17.64 / hr.
$17.21 - $18.23
13% of jobs
$18.23 - $19.26
15% of jobs
$19.54 is the 75th percentile. Wages above this are outliers.
$19.26 - $20.29
11% of jobs
$20.29 - $21.31
7% of jobs
$21.31 - $22.34
4% of jobs
$22.34 - $23.36
5% of jobs
$12
$18
$23
| Aspect | Temporary Customer Service | Customer Support Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes short-term training | Typically requires relevant experience or certifications in customer service |
| Work Environment | Temporary, often in call centers, retail, or event settings | Permanent or long-term in office or call center environments |
| Employer & Industry Usage | Used by companies for short-term staffing needs | Employed by companies for ongoing customer support roles |
| Search & Comparison Intent | Looking for short-term customer service roles or temp jobs | Seeking long-term customer support careers or permanent positions |
Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.
The most popular types of Customer Service jobs in Massachusetts are:
For Temporary Customer Service jobs in Massachusetts, the most frequently searched job titles are:
The top searched job categories for Temporary Customer Service jobs in Massachusetts are:
Cities in Massachusetts with the most Temporary Customer Service job openings:
$22 - $27/hr
Full-time
Medical, Dental, Retirement, PTO
Posted 5 days ago
Oversee and coordinate all front‑end operations to ensure fast, friendly, and accurate checkout service
Support customer service programs, respond to customer concerns, and assist with checkout functions as needed
Hire, train, coach, and develop front‑end associates and supervisors
5.9
Based on 1,169 frontline employees who took The Breakroom Quiz
68th of 124 rated grocery stores
Why choose us?
Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Customer Service Manager, where customer service, operational consistency, and checkout efficiency come together.
At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As a Customer Service Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.
Bring your flavor
Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.
Main responsibilities:
Oversee and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service
Support customer service programs and respond to customer concerns in a timely and professional manner
Provide checkout support as needed, including register functions and customer assistance
Guide and oversee front‑end activities including scheduling, service levels, and daily operations
Maintain cleanliness, organization, and a positive front‑end environment
Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
Monitor inventory and ordering of front‑end supplies and materials
Hire, train, coach, and develop front‑end associates and supervisors
Support labor planning, budgeting, and expense control for the department
Maintain compliance with company policies, safety standards, and operational procedures
Complete daily reports, payroll processes, and required documentation
We are looking for candidates who possess the following:
Soft skills:
Strong customer‑service focus with a professional team presence
Effective communication, coaching, and collaboration skills
Strong organization, prioritization, and planning abilities
Ability to stay composed in fast‑paced, customer‑facing environments
Skill areas:
Front‑end operations and customer service execution
Cash handling, reconciliation, and compliance practices
Labor planning, scheduling, and service coverage
Safety awareness and loss‑prevention support
Knowledge:
Front‑end systems, registers, and store operations
Cash handling procedures, security protocols, and transaction policies
Scheduling tools and basic computer applications
Abilities:
Ability to review service metrics, cash variance, and performance trends
Ability to train, coach, and support associate development
Ability to stand, move, lift, carry, or push objects as required
Ability to operate and troubleshoot front‑end equipment
Travel requirements: None
Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct
We also provide a variety of benefits including:
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Get the full story on Breakroom
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Food and beverage stores and industrial machinery manufacturing
10,000+ Employees
Boise, ID, US
