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Entry Level Customer Service Jobs in Massachusetts

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Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

Posted today

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Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

Posted today

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... customer service skills - Ability to excel in a high energy, fast paced environment - Desire for an Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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... customer service skills - Ability to excel in a high energy, fast paced environment - Desire for an Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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Entry Level Customer Service information

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$10

$20

$29

How much do entry level customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level customer service in Massachusetts is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.84 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Massachusetts?

The most popular types of Customer Service jobs in Massachusetts are:

What are popular job titles related to Entry Level Customer Service jobs in Massachusetts?

For Entry Level Customer Service jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Massachusetts look for?

The top searched job categories for Entry Level Customer Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level Customer Service jobs?

Cities in Massachusetts with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Entry-Level Customer Service Associate | Weekly Pay

Boston Direct Inc

Malden, MA • On-site

$45K - $55K/yr

Full-time

Posted 23 hours ago

Posted today

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Job description

Looking for a full-time opportunity with paid training, weekly pay, and room to grow?


We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is required—we provide hands-on training and support to help you succeed from day one.

If you enjoy working with people and want to build valuable communication and professional skills, we'd love to hear from you.


Responsibilities:

• Assist customers with questions and provide friendly, professional support

• Help create a positive customer experience during every interaction

• Work closely with team members and leadership staff

• Participate in ongoing training and development programs

• Maintain a positive attitude and professional presence


Qualifications:

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Reliable and professional work ethic

• Comfortable working in a customer-facing environment

• Full-time availability preferred

• Customer service, retail, restaurant, or hospitality experience is helpful but not required


What We Offer:

• Paid training

• Weekly pay

• Full-time schedule

• Supportive team environment

• Professional development opportunities

• Advancement based on performance


Apply today to be considered for an interview.