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Entry Level Customer Service Jobs in Boston, MA (NOW HIRING)

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... customer service skills - Ability to excel in a high energy, fast paced environment - Desire for an Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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... customer service skills - Ability to excel in a high energy, fast paced environment - Desire for an Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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We are expanding our local team and looking for outgoing Customer Service & Account Associates who ... entry-level role. What We Offer: * Reliable Earnings: Competitive weekly base pay paired with ...

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We are expanding our local team and looking for outgoing Customer Service & Account Associates who ... entry-level role. What We Offer: * Reliable Earnings: Competitive weekly base pay paired with ...

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Connect with business customers to introduce products and services * Build strong relationships ... What We Offer * Entry Level training * One-on-one coaching and mentorship * Weekly professional ...

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Connect with business customers to introduce products and services * Build strong relationships ... What We Offer * Entry Level training * One-on-one coaching and mentorship * Weekly professional ...

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Boston, MA? The most popular types of Customer Service jobs in Boston, MA are:
What are popular job titles related to Entry Level Customer Service jobs in Boston, MA? For Entry Level Customer Service jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Boston, MA look for? The top searched job categories for Entry Level Customer Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Customer Service jobs? Cities near Boston, MA with the most Entry Level Customer Service job openings:
Infographic showing various Entry Level Customer Service job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Customer Sales Representative - Entry Level CSR

RP MARKETING & CO

Foxboro, MA • On-site

$45K - $55K/yr

Full-time

Medical, PTO

Posted 29 days ago

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Job description

We are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced sales & marketing industry to join our sales and business development teams.

Job Summary:

The successful candidate will be an integral part of our client's marketing and sales organization. They will assist the Marketing Manager in developing and executing a successful public relations strategy and will receive FULL TRAINING in marketing and business development through an award winning management training program.

Qualities Our Team Members Exemplify:

WORK WELL UNDER PRESSURE - Our clients are household names and expect our teams to deliver their best work and adhere to strict deadlines. Nevertheless, our team remains calm, cool, collected and is confident in our ability to deliver results.

LEARN FROM MISTAKES - Everyone makes them. Our management encourages an environment where we examine data carefully, adapt accordingly and modify our training and overall game plan. We do not get discouraged but seek the right questions and answers.

DEMAND PRECISION - We do not leave anything to chance. Through the use of proper tools, diverse training, and innovative solutions, we are able to meet our clients growing business needs. We are not afraid to take chances, but we take all available measure to reduce risk.

SETTING GOALS - We consistently evaluate our team members performance and assess current and future capabilities in order to develop our teams maximum potential through training and mentorship. Our management is also not afraid to look for their own areas of improvement as well.

STAY HUMBLE - WE have an open door policy and our team members are not scared to ask for help. They seek assistance and employ the latest methodologies to become even better.

Join a company that invests in its employees and truly wants YOU to succeed.

We provide our Representatives with:

- Comprehensive Paid Training

- Competitive Pay plus Recognition Bonuses

- Opportunity for Community and Charity Involvement

- Travel Opportunities

- Numerous Advancement Opportunities

- Flexible Schedule

Do You Have The Qualifications?

- Required Customer Service Experience

- Professional demeanor – organized and reliable

- Ability to Learn and Apply Marking/Promotional Strategies

- Strong interpersonal and customer service skills

- Ability to excel in a high energy, fast paced environment

- Desire for an Entry Level Opportunity with Management Goals

- 2 or 4 year degree preferred but not required

People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to apply:

sales, customer service, sales representative, internships, retail experience.

Company Description

We achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.