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Part Time Customer Service Jobs in Boston, MA (NOW HIRING)

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Part Time Customer Service information

See Boston, MA salary details

$10

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$29

How much do part time customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Customer Service jobs in Boston, MA? The most popular types of Customer Service jobs in Boston, MA are:
What are popular job titles related to Part Time Customer Service jobs in Boston, MA? For Part Time Customer Service jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service jobs in Boston, MA look for? The top searched job categories for Part Time Customer Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Part Time Customer Service jobs? Cities near Boston, MA with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Boston, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Part Time Customer Service Representative

Dependable Cleaners

East Milton, MA

$17 - $19/hr

Part-time

Retirement, PTO

Re-posted 14 days ago

Job description

**Job Summary:**
Dependable Cleaners is seeking friendly Part Time Customer Service Representatives (CSRs) to join our team in Milton. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.
**Compensation and Benefits:**
- Starting pay of $17.00-18.00 per hour (plus 90-day review)
- PTO as well as 401(k) options
- Employee Recognition and Incentive Programs
- Training and opportunities for career growth
- Employee discount
**Qualifications:**
- Previous experience in a customer service role
- Strong communication skills and a client-oriented approach
- Attention to detail and quick problem-solving abilities
- Cash handling experience is a plus
- Flexibility in schedule, including availability on Saturdays
**Application Process:**
Please apply below or in person at any of our locations including:
- 338 Granite Ave, Milton
Dependable Cleaners, a family-owned business, has been serving the South Shore area for over 70 years, with a commitment to quality clothing care and community engagement. Follow us on social media platforms for updates and testimonials.

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