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Weekend Customer Service Jobs in Boston, MA (NOW HIRING)

Regency Transportation

Customer Service

Franklin, MA · On-site

As part of the internal customer service team, your role is critical in delivering an outstanding customer experience. Primary Responsibilities: Ability to handle high call volumes in a professional ...

Vector Talent Solutions

Customer Service

Canton, MA

$20 - $22/hr

Customer Service Associate Vector Talent Solutions is a veteran-owned workforce solutions firm dedicated to helping organizations identify, attract, and hire top talent. We are currently seeking a ...

Express Employment

Customer Service

Framingham, MA

$20 - $23/hr

Our client, a full-service printing company, is looking for a Customer Service Representative to join their growing team in Framingham ! Schedule: Full-time - 8:30am-5:00pm Pay: $20-$23/hour ...

VPNE

Customer Service

Boston, MA · On-site

$18/hr

The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality customer service and ...

Stuzzi

Customer Service

Plymouth, MA

$16/hr

Join the Sweet Team at Stuzzi - Customer Service Role Are you passionate about creating delightful experiences and have a love for all things chocolate, coffee, and gelato? Stuzzi, located in the ...

Posted today

Dollar Tree

CUSTOMER SERVICE

Holbrook, MA · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

CUSTOMER SERVICE

Holbrook, MA · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Adapt Health

Customer Service Specialist

Boston, MA · Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to ... Ability to work flexible hours, including evenings and weekends if required.

Walgreens

Customer Service Associate

Swampscott, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Brockton, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Gloucester, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Cohasset, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Boston, MA

Weekend Customer Service information

See Boston, MA salary details

$10

$20

$29

How much do weekend customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for weekend customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Boston, MA? The most popular types of Customer Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Weekend Customer Service jobs? Cities near Boston, MA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Boston, MA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Customer Service Representative

Heritage Home Service

Boxborough, MA

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Overview

Papalia Home Services

Location: Boxborough, MA (In-Person)

Schedule: 11AM - 7:30PM | Monday - Friday with rotating weekends 

Papalia Home Services has been serving New England families for over 35 years with trusted plumbing, heating, cooling, and electrical solutions. We're a locally rooted company with a reputation for excellence. We treat our customers like family and our team like heroes.

We are seeking a Customer Service Representative who thrives on connection, problem-solving, and making every interaction count.

Responsibilities

  • Answer incoming calls with professionalism and warmth

  • Schedule service appointments and dispatch technicians

  • Resolve customer inquiries and ensure satisfaction

  • Maintain accurate records in our system

  • Collaborate with team members to ensure smooth operations

  • Follow up with customers to build lasting relationships

Qualifications

  • 3+ years of customer service experience

  • Experience with high-volume inbound and outbound calls

  • Strong communication and problem-solving skills

  • Ability to multitask in a fast-paced environment

  • Positive, customer-first attitude and team mindset

  • Basic computer skills (training provided)

Benefits

  • Competitive hourly pay

  • Medical, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Flexible shifts

  • Ongoing training and career advancement opportunities

  • Supportive and energetic team culture

Compensation

$25.00 - $30.00 per hour

If you're ready to join a company that values your voice, supports your growth, and makes every day meaningful-apply today and become part of the Heritage Home Service team in Boxborough!

Papalia Home Services may conduct a pre-employment background check and drug test, subject to applicable law.

Employment Type: FULL_TIME

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