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Weekend Customer Service Jobs in Boston, MA (NOW HIRING)

Walgreens

Customer Service Associate

Swampscott, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Wayland, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Cohasset, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Brockton, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Gloucester, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

East Boston, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Chelsea, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Adapt Health

Customer Service Specialist

Boston, MA · Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to ... Ability to work flexible hours, including evenings and weekends if required.

Walgreens

Customer Service Associate

Lynn, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Franklin, MA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Southborough, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Lexington, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Roxbury, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Melrose, MA · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Boston, MA

Weekend Customer Service information

See Boston, MA salary details

$10

$20

$29

How much do weekend customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend customer service in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Boston, MA? The most popular types of Customer Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Weekend Customer Service jobs? Cities near Boston, MA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Customer Service Representative

Sila Services

Littleton, MA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Nashoba Air & BoilerWorks - Customer Service Representative

Nashoba Air & BoilerWorks is Nashoba Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team! Whether you are a seasoned veteran or a novice; if you have a "can-do" spirit and a drive to succeed we want you to come grow with us!

Why Nashoba Air & BoilerWorks?
We feel a deep personal responsibility to our employees. We seek to create and maintain an environment
where every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and  career opportunities.

If you possess that special combination of mechanical skills, a desire to learn and enjoy helping homeowners, Nashoba Air & BoilerWorks is where you want to be.  When we hire, it's not only experience that we look for. If you've got the right attitude, ambition, and desire to excel in the trades, we'll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it's our investment in employee growth that makes Nashoba Air & BoilerWorks a premier place to work.

In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews

CUSTOMER SERVICE REPRESENTATIVE
At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You've probably seen our trucks and our ads or even our office in Littleton, MA. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. People often come to us looking for a job, and they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
***Our rapid growth has opened the need for a Customer Service Representative to join our team! This CSR position allows you to be the conduit between customers and technicians as well as stretch your creative wings by creating social media marketing content and lead generation!***
 
The Customer Service Rep is responsible for the following:
Maintaining high level of productivity.
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers' needs to achieve satisfaction.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer issues.
Obtaining product knowledge so that you can answer questions.
Processing orders, forms, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communication with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
 
The ideal Customer Service Representative must have:
The ability to work Monday through Friday + rotational Saturday
Excellent communication, organizational, and interpersonal skills.
Ability to stay calm when customers are stressed or upset.
Encouraging and motivating personality
A polished and professional demeanor.
Self-motivation and discipline.
An ambitious and competitive nature.
Highly evolved customer service skills.
A working knowledge of Microsoft office and computer savvy competence.
The ability to work from 8am to 5pm Monday through Friday.
 
The eligible Customer Service Representative will receive:
Competitive hourly rates!Benefits: Medical, Dental, and Life Insurance.401(k) with company match.Comprehensive, paid training.
$21-25 per hour
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Referral program
 
Experience level:
3 years
 
Shift:
8 hour shift
Weekly day range:
Monday to Friday, Rotating weekends as needed
 
Work setting:
In-person
Office
 
Experience:
call center: 3 years (Preferred)HVAC Industry: 1 year (Preferred)Lead generation: 1 year (Required)Social media marketing: 1 year (Required)
 
Work Location: In person
$21 - $25 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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