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Remote Customer Service Typing Jobs in Boston, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Professional Moving & Storage

Customer Service

Boston, MA · On-site +1

$17.50 - $23.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

Customer Service Representative Location: Canton, MA Type: Contract Compensation: $20/Hour - based ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

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Remote Customer Service Typing information

See Boston, MA salary details

$10

$20

$29

How much do remote customer service typing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service typing in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is remote customer service typing?

Remote customer service typing is a job where individuals provide customer support services from home or another remote location, primarily through written communication. This often includes answering customer inquiries via email, live chat, or messaging platforms, and accurately typing responses to resolve issues or provide information. The role requires strong typing skills, attention to detail, and the ability to communicate clearly in writing. Remote customer service typists may work for a variety of industries, handling tasks such as order processing, technical support, and general customer assistance.

What are the key skills and qualifications needed to thrive as a remote customer service typing professional?

To thrive as a Remote Customer Service Typing professional, you need strong typing accuracy and speed, excellent written communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Attention to detail, patience, and the ability to stay organized while multitasking are standout soft skills in this role. These skills ensure efficient and accurate customer support, leading to greater customer satisfaction and effective problem resolution in a remote environment.

How does collaboration typically work for remote customer service typing roles, and what tools are commonly used?

In remote customer service typing positions, collaboration with team members and supervisors is usually facilitated through digital communication platforms. Employees often use tools like Slack or Microsoft Teams for instant messaging, and shared ticketing systems like Zendesk or Freshdesk to track customer inquiries and progress. Regular virtual meetings and training sessions are common to ensure alignment and support. Staying proactive in communication and being responsive to updates is key for successful teamwork in this remote environment.

What is the difference between Remote Customer Service Typing vs Remote Data Entry Clerk?

AspectRemote Customer Service TypingRemote Data Entry Clerk
Required CredentialsBasic computer skills, typing proficiencyBasic computer skills, fast typing
Work EnvironmentCustomer interaction, support platformsData management, spreadsheets
Employer & Industry UsageCustomer service centers, support teamsAdministrative, data management firms
Common Search & Comparison IntentCustomer support, typing jobsData entry, administrative roles

Remote Customer Service Typing involves assisting customers via online platforms, focusing on communication and support. Remote Data Entry Clerk primarily handles inputting data into systems, emphasizing accuracy and speed. While both roles require typing skills and basic computer knowledge, their main functions and work environments differ significantly.

What are popular job titles related to Remote Customer Service Typing jobs in Boston, MA?

For Remote Customer Service Typing jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Typing jobs in Boston, MA look for?

The top searched job categories for Remote Customer Service Typing jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Customer Service Typing jobs?

Cities near Boston, MA with the most Remote Customer Service Typing job openings:

Remote Customer Service Typing jobs near you
Infographic showing various Remote Customer Service Typing job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Remote Customer Service Specialist

ForgeFit

Boston, MA • On-site, Remote

$18.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply