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Remote Customer Service Typing Jobs in Boston, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Professional Moving & Storage

Customer Service

Boston, MA · On-site +1

$17.50 - $23.75/hr

Must possess strong verbal and written communication skills Must have strong typing and computer ... Past customer service experience (in any field) Past call center experience Bi-lingual is a huge ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

New

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

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Remote Customer Service Typing information

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$10

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$29

How much do remote customer service typing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service typing in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is remote customer service typing?

Remote customer service typing is a job where individuals provide customer support services from home or another remote location, primarily through written communication. This often includes answering customer inquiries via email, live chat, or messaging platforms, and accurately typing responses to resolve issues or provide information. The role requires strong typing skills, attention to detail, and the ability to communicate clearly in writing. Remote customer service typists may work for a variety of industries, handling tasks such as order processing, technical support, and general customer assistance.

What remote customer service typing jobs can I do?

Remote customer service typing jobs typically include roles such as virtual customer support agents, chat support representatives, and email support specialists. These jobs often require strong typing skills, good communication, and familiarity with customer service software or CRM tools, and they usually offer flexible schedules. Many positions are available through online job boards and companies that hire remote customer service agents.

What are the key skills and qualifications needed to thrive as a remote customer service typing professional?

To thrive as a Remote Customer Service Typing professional, you need strong typing accuracy and speed, excellent written communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Attention to detail, patience, and the ability to stay organized while multitasking are standout soft skills in this role. These skills ensure efficient and accurate customer support, leading to greater customer satisfaction and effective problem resolution in a remote environment.

What is the difference between Remote Customer Service Typing vs Remote Data Entry Clerk?

AspectRemote Customer Service TypingRemote Data Entry Clerk
Required CredentialsBasic computer skills, typing proficiencyBasic computer skills, fast typing
Work EnvironmentCustomer interaction, support platformsData management, spreadsheets
Employer & Industry UsageCustomer service centers, support teamsAdministrative, data management firms
Common Search & Comparison IntentCustomer support, typing jobsData entry, administrative roles

Remote Customer Service Typing involves assisting customers via online platforms, focusing on communication and support. Remote Data Entry Clerk primarily handles inputting data into systems, emphasizing accuracy and speed. While both roles require typing skills and basic computer knowledge, their main functions and work environments differ significantly.

How does collaboration typically work for remote customer service typing roles, and what tools are commonly used?

In remote customer service typing positions, collaboration with team members and supervisors is usually facilitated through digital communication platforms. Employees often use tools like Slack or Microsoft Teams for instant messaging, and shared ticketing systems like Zendesk or Freshdesk to track customer inquiries and progress. Regular virtual meetings and training sessions are common to ensure alignment and support. Staying proactive in communication and being responsive to updates is key for successful teamwork in this remote environment.
What are popular job titles related to Remote Customer Service Typing jobs in Boston, MA? For Remote Customer Service Typing jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Typing jobs in Boston, MA look for? The top searched job categories for Remote Customer Service Typing jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Customer Service Typing jobs? Cities near Boston, MA with the most Remote Customer Service Typing job openings:
Remote Customer Service Typing jobs near you
Infographic showing various Remote Customer Service Typing job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Remote Customer Service Representative

Sweetepictravels

Boston, MA • Remote

$45K - $55K/hr

Full-time

Posted 14 hours ago

Posted today

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote