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Entry Level Csr Jobs in Boston, MA (NOW HIRING)

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

  • Medical

  • PTO

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

  • Medical

  • PTO

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Boston, MA

Entry Level Csr information

See Boston, MA salary details

$10

$20

$29

How much do entry level csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level csr in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Boston, MA?

The most popular types of Csr jobs in Boston, MA are:

What are popular job titles related to Entry Level Csr jobs in Boston, MA?

For Entry Level Csr jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Boston, MA look for?

The top searched job categories for Entry Level Csr jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Csr jobs?

Cities near Boston, MA with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,473 per year, or $20.4 per hour.

Customer Sales Representative - Entry Level CSR

RP MARKETING & CO

Norwood, MA • On-site

$45K - $55K/yr

Full-time

Medical, PTO

Posted 4 days ago

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Job description

We are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced sales & marketing industry to join our sales and business development teams.

Job Summary:

The successful candidate will be an integral part of our client's marketing and sales organization. They will assist the Marketing Manager in developing and executing a successful public relations strategy and will receive FULL TRAINING in marketing and business development through an award winning management training program.

Qualities Our Team Members Exemplify:

WORK WELL UNDER PRESSURE - Our clients are household names and expect our teams to deliver their best work and adhere to strict deadlines. Nevertheless, our team remains calm, cool, collected and is confident in our ability to deliver results.

LEARN FROM MISTAKES - Everyone makes them. Our management encourages an environment where we examine data carefully, adapt accordingly and modify our training and overall game plan. We do not get discouraged but seek the right questions and answers.

DEMAND PRECISION - We do not leave anything to chance. Through the use of proper tools, diverse training, and innovative solutions, we are able to meet our clients growing business needs. We are not afraid to take chances, but we take all available measure to reduce risk.

SETTING GOALS - We consistently evaluate our team members performance and assess current and future capabilities in order to develop our teams maximum potential through training and mentorship. Our management is also not afraid to look for their own areas of improvement as well.

STAY HUMBLE - WE have an open door policy and our team members are not scared to ask for help. They seek assistance and employ the latest methodologies to become even better.

Join a company that invests in its employees and truly wants YOU to succeed.

We provide our Representatives with:

- Comprehensive Paid Training

- Competitive Pay plus Recognition Bonuses

- Opportunity for Community and Charity Involvement

- Travel Opportunities

- Numerous Advancement Opportunities

- Flexible Schedule

Do You Have The Qualifications?

- Required Customer Service Experience

- Professional demeanor – organized and reliable

- Ability to Learn and Apply Marking/Promotional Strategies

- Strong interpersonal and customer service skills

- Ability to excel in a high energy, fast paced environment

- Desire for an Entry Level Opportunity with Management Goals

- 2 or 4 year degree preferred but not required

People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to apply:

sales, customer service, sales representative, internships, retail experience.

Company Description

We achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.