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Entry Level Csr Jobs in Boston, MA (NOW HIRING)

Boston Direct Inc

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Entry-Level Customer Service Representative | Weekly Pay

Quincy, MA · On-site

$45K - $55K/yr

Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

New

Boston Direct Inc

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Entry-Level Customer Service Representative | Weekly Pay

Quincy, MA · On-site

$45K - $55K/yr

Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

New

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Boston, MA

Entry Level Csr information

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How much do entry level csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level csr in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Boston, MA?

The most popular types of Csr jobs in Boston, MA are:

What are popular job titles related to Entry Level Csr jobs in Boston, MA?

For Entry Level Csr jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Boston, MA look for?

The top searched job categories for Entry Level Csr jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Csr jobs?

Cities near Boston, MA with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,527 per year, or $20.4 per hour.

Entry-Level Customer Service Representative | Weekly Pay

Quincy, MA • On-site

Boston Direct Inc
Marketing • 11 - 50 employees
Learn more about Boston Direct Incexternal

$45K - $55K/yr

Full-time

Posted 2 days ago

New

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Job description

Looking for a full-time opportunity with paid training, weekly pay, and room to grow?


We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is required—we provide hands-on training and support to help you succeed from day one.

If you enjoy working with people and want to build valuable communication and professional skills, we'd love to hear from you.


Responsibilities:

• Assist customers with questions and provide friendly, professional support

• Help create a positive customer experience during every interaction

• Work closely with team members and leadership staff

• Participate in ongoing training and development programs

• Maintain a positive attitude and professional presence


Qualifications:

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Reliable and professional work ethic

• Comfortable working in a customer-facing environment

• Full-time availability preferred

• Customer service, retail, restaurant, or hospitality experience is helpful but not required


What We Offer:

• Paid training

• Weekly pay

• Full-time schedule

• Supportive team environment

• Professional development opportunities

• Advancement based on performance


Apply today to be considered for an interview.