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Entry Level Csr Jobs in Boston, MA (NOW HIRING)

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Boston ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Boston ...

TransCore

Customer Service Representative

Saugus, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

TransCore

Customer Service Representative

Natick, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

TransCore

Customer Service Representative

East Boston, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

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Showing results 21-40

All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Boston, MA

Entry Level Csr information

See Boston, MA salary details

$10

$20

$29

How much do entry level csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level csr in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Boston, MA?

The most popular types of Csr jobs in Boston, MA are:

What are popular job titles related to Entry Level Csr jobs in Boston, MA?

For Entry Level Csr jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Boston, MA look for?

The top searched job categories for Entry Level Csr jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Csr jobs?

Cities near Boston, MA with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,473 per year, or $20.4 per hour.

CUSTOMER SERVICE REP (CSR)

Dufficy Enterprises dba Domino's

Waltham, MA • On-site

$14.25/hr

Part-time

Re-posted 19 days ago

Job description

Now Hiring Customer Service Reps!ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world?! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are successful Domino's Pizza franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Great things are happening at Dominoâ€'s, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.
Many opportunities for advancement as we promote from within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Job Benefits
  • Flexible schedules
  • Paid training
  • Advancement opportunities

REQUIREMENTS
  • Minimum Age: 18+ years
  • Positive Personality
  • Customer Service Oriented
  • Clear, Energetic Voice
  • Reliable transportation

Apply