ZipRecruiter

Log In

2

Entry Level Customer Service Jobs in Worcester, MA

Boston Direct Inc

Be Seen First

Entry-Level Customer Service Representative | Growth From Within

Waltham, MA · On-site

$45K - $55K/yr

Ready for a new opportunity and looking to get started right away? We're currently hiring Customer Service Representatives to join our growing team. This full-time position offers paid training ...

New

Boston Direct Inc

Be Seen First

Entry-Level Customer Service Representative | Growth From Within

Waltham, MA · On-site

$45K - $55K/yr

Ready for a new opportunity and looking to get started right away? We're currently hiring Customer Service Representatives to join our growing team. This full-time position offers paid training ...

New

Raising Cane's

Customer Service Associate

Framingham, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Framingham, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Framingham, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Andersen

Retail Service Representative I

Northborough, MA

$19.85 - $28.75/hr

The Retail Service Representative will focus on providing entry-level customer service for delivery partners and customers. RESPONSIBILITIES : * Performs entry level clerical work related to RbA CORO ...

next page

Showing results 1-20

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Worcester, MA

Entry Level Customer Service information

See Worcester, MA salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service in Worcester, MA is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Worcester, MA?

The most popular types of Customer Service jobs in Worcester, MA are:

What are popular job titles related to Entry Level Customer Service jobs in Worcester, MA?

For Entry Level Customer Service jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Worcester, MA look for?

The top searched job categories for Entry Level Customer Service jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Entry Level Customer Service jobs?

Cities near Worcester, MA with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,002 per year, or $18.8 per hour.

Entry Level Customer Service/Benefits Specialist

Zuzick Organization of Globe Life

Babson Park, MA • On-site

$18.50 - $24.50/hr

Full-time

Posted 24 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

Apply