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Temporary Customer Service Jobs in Springfield, MA

Walgreens

Customer Service Associate - Temporary

Ware, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Ware, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

The MH Group LLC

Health Insurance CSR

Springfield, MA · On-site

$20/hr

We are looking for a Temp to Hire Customer Service Representative to join our client's team! The ideal candidate will possess a knowledge of medical insurance and demonstrate a strong passion for ...

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All JobsCustomer Service JobsTemporary Customer Service JobsTemporary Customer Service Jobs in Springfield, MA

Temporary Customer Service information

See Springfield, MA salary details

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How much do temporary customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for temporary customer service in Springfield, MA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.98 per hour, depending on experience, location, and employer.

How to make 2000 a week working from home?

A temporary customer service role can pay around $2000 weekly if it involves full-time hours, high-volume customer interactions, or performance bonuses. Increasing earnings may require working multiple shifts, gaining specialized skills, or handling high-value accounts, often with strong communication and problem-solving abilities. Certifications in customer service or related tools can also enhance earning potential.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically expected. Patience, adaptability, and a positive attitude help you stand out in this fast-paced, client-focused environment. These skills ensure efficient issue resolution, customer satisfaction, and smooth adaptation to varying workplace settings.

What is the difference between Temporary Customer Service vs Customer Support Representative?

AspectTemporary Customer ServiceCustomer Support Representative
CredentialsBasic customer service skills, sometimes short-term trainingTypically requires relevant experience or certifications in customer service
Work EnvironmentTemporary, often in call centers, retail, or event settingsPermanent or long-term in office or call center environments
Employer & Industry UsageUsed by companies for short-term staffing needsEmployed by companies for ongoing customer support roles
Search & Comparison IntentLooking for short-term customer service roles or temp jobsSeeking long-term customer support careers or permanent positions

Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.

What are some common challenges faced in a temporary customer service role, and how can I prepare for them?

Temporary customer service roles often require you to quickly adapt to new systems, products, and company policies. You may also face the challenge of handling busy periods without having built long-term rapport with colleagues or customers. To prepare, familiarize yourself with common customer service software, practice clear communication, and remain flexible as you learn on the job. Building strong relationships with team members early on can also help you navigate a fast-paced environment more smoothly.

What job makes $10,000 a month without a degree?

A temporary customer service role typically does not pay $10,000 a month without specialized skills or experience. High-paying jobs that reach this level often require advanced skills, certifications, or entrepreneurial efforts, such as sales, real estate, or freelance consulting, rather than entry-level customer service positions.

Can you actually work for Amazon from home?

Temporary customer service positions for Amazon often offer remote work options, allowing employees to perform their duties from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work depends on the specific position and company policies at the time of hiring.

What are temporary customer service jobs?

Temporary customer service jobs are short-term positions where individuals assist customers by answering inquiries, resolving complaints, and providing information about products or services. These roles are often offered during busy seasons, special projects, or to cover employee absences. Temporary customer service representatives may work in person, over the phone, or online, and typically require strong communication and problem-solving skills. The duration of these jobs can vary from a few weeks to several months, depending on the employer's needs.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Additionally, economic factors and changing hiring practices can make it harder for younger applicants to secure positions like customer service roles.
What are the most commonly searched types of Customer Service jobs in Springfield, MA? The most popular types of Customer Service jobs in Springfield, MA are:
What are popular job titles related to Temporary Customer Service jobs in Springfield, MA? For Temporary Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service jobs in Springfield, MA look for? The top searched job categories for Temporary Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Temporary Customer Service jobs? Cities near Springfield, MA with the most Temporary Customer Service job openings:
Temporary Customer Service jobs near you

Temporary Service Writer/ Customer Service Advisor

Brad's Service Center

Chicopee, MA • On-site

$20 - $30/hr

Full-time

Medical

Posted 4 days ago

Job description

Position: Temporary Service Writer / Customer Service Advisor; This position seeks to backfill an employee on parental leave-- approximate dates are June 14, 2026 through September 18, 2026. Possible opportunity to convert to a full time role.

Job Responsibilities:

  • Answer phones, document customers concerns, and schedule customer appointments
  • In conjunction with GM and other customer service advisors, serve as key point of contact for customers via phone and in-person methods of communication
  • Assist shop general manager in assigning work, including dispatching work to the technicians to help manage workflow
  • Obtain a clear and concise explanation from the technicians on all worked performed and findings, ensuring all customer concerns are addressed
  • Communicate findings to customer, informing them of any work required and the benefits of the work
  • Assist technicians and general manager with any estimates for customer work to be performed
  • Assist technicians and general manager with sourcing and ordering parts to ensure that that parts arrive timely to fulfill promised customer completion timeline
  • Assist general manager with invoicing for all customers and payment processing
  • Maintain contact with the customer to keep informed on vehicle status
  • In conjunction with entire team, ensure shop is maintained at a high level of cleanliness
  • Various special projects to assist leadership team in ensuring that Brad’s Service Center is continuously improving

Requirements:

  • Understanding that role is temporary for a finite period of time
  • Minimum of one year service writer experience, ideally in a high volume, independent shop
  • Continuous improvement focus

Preferred

  • Familiarity with shop management software, specifically, Tekmetric

Benefits:

  • Sick time
  • Health insurance
  • Weekends off—ONLY work Monday through Friday!

Brad's Service Center is now employee owned! We've been operating in Chicopee since the 1980s, and we pride ourselves on providing the best customer service possible at our high volume, high pace shop.