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The ASSURE Inventory Service Associate is a temporary contractor role and conducts patient field retrieval activities in support of the Supply Chain Operations and Returns Team. The ISA will perform inventory management and courier inventory to fittings.
We have an opening in Garden City, New York.
ESSENTIAL DUTIES
- Contactย prescribers,ย caregiversย and patients to schedule return services.ย
- Conduct inventory management services which will include cycle counts.ย
- Move inventory around in the area to get the needed inventory to the sites for the fittings at hospitals, patientย homesย andย clinicsย as necessary.ย
- Accept assignments as necessary, which couldย include daytime, evening, and weekend hours.ย
- Travel toย patientย homes, hospitals, and other healthcare facilities to provide retrieval services which may or may not include travel to high-risk areas.ย
- Assistย patients in packing up the Assure system and all components.ย
- Review andย transmitย essential paperwork with the patient to retrieve the Assure garment and WCD system.ย
- Manage the return of inventory, including the Assure system kits, garments, and electronic equipment including the dropย off ofย the Assure system at a local FedEx or approved Walgreens drop off location.ย
- Coordinate and drop off retrieved equipment at Kestra preferred shipping partner(s).ย ย
- Adhere to Pledge of Confidentiality
- Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
- Passion: Contagious excitement about the company -ย senseย of urgency. Commitment to continuous improvement.ย
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.ย
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.ย
- Action/Results: High energy, decisive planning,ย timelyย execution.ย
- Innovation: Generation ofย new ideasย from original thinking.ย
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always presentย ofย mind.ย ย
- Emotional Intelligence: Recognizes, understands, manages one's own emotions andย is able toย influence others.ย A critical skill for pressure situations.ย ย
- Excellent communication and customer service skills; willingness to work with prescribers, patients, and caregiversย
- Comfortable with entering patient residences.ย ย
- Highly organized,ย serviceย andย detailย orientated.ย
- Strong time-management skills and ability to work independently.ย
- Ability to handle Assure system kits, garments, and electronic equipment with care and attention to detail.ย
- Trustworthy and able to abide by all HIPPA regulations and Kestra policies.
QUALIFICATIONSย
Education/Experience Required
- Highschool diploma or equivalentย
- Completion ofย a comprehensiveย background checkย following offer of Agreementย
- Valid driver's license in state of residence with aย satisfactoryย driving recordย
- Reliable transportationย ย
- Ability to provide proof of motor vehicle insuranceย
- Knowledge of MS Office, MSย Teamsย
Preferred
- DME Retrieval Experienceย
- Inventory Management experienceย
WORK ENVIRONMENTย
- Variable conditions during travelย
- Minimal noise volumeย typicalย to an office or hospital environmentย
- Possible environmental exposure to infectious diseaseย ย
- Extended hours when neededย
- Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare;ย Kestra maintains a drug freeย environmentย and testing is a condition ofย contracting with Kestraย ย
PHYSICAL DEMANDSย
- Frequent phone and other business machine useย
- Occasional bending and stoopingย
- Ability to lift up to 40 pounds unassisted, at times from in and out of vehicleย
TRAVELย
- Frequent travel by car in agreed upon geographyย
Estimated Pay Range: $2,800 - $3,800 per month depending on location and experience.ย
Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.
We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.
Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.ย Kestra maintains a drug free workplace and testing is a condition of employment.