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Temporary Agent Support Representative Jobs (NOW HIRING)

CareTria

Patient Support Representative

Louisville, KY · On-site

$17/hr

The Patient Support Representative supports patients and healthcare providers through inbound and ... Temp role: July- September Responsibilities RESPONSIBILITIES: * Support inbound and outbound phone ...

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Technical Support Representative

Crittenden, NY · On-site

We know a quality agent makes the difference for customers and how a great customer experience ... Technical Support experience in prevouis roles is a plus. Customer Focus * Demonstrates a strong ...

CADEX

Operations Support Representative

Maple Grove, MN · Remote

$19/hr

Summary The Operations Support Representative plays a vital behindthescenes role in keeping our ... Access client systems to retrieve and archive documents for agent ticketing and filing purposes ...

AppleOne

Insurance Support Representative

Nashville, TN · Hybrid

$18.50/hr

Job Summary We are seeking an Insurance Support Representative for a temp-to-hire opportunity in Nashville, TN. This is an excellent opportunity for a service-driven professional who wants to start ...

New

Smitty's

Sales Support Representative (SSR)

Bloomington, MN · On-site

$19 - $26.25/hr

Job Summary The Sales Support Representative at Golden Waffles plays a critical fill-in role ... Additionally, the role may provide temporary support when territory growth necessitates the ...

MCI Careers

Tech Support Representative

Killeen, TX · On-site

... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ... We are now hiring a Tech Support Representative to handle inbound phone support. You will ...

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Technical Support Representative

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As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to ...

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Temporary Agent Support Representative information

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How much do temporary agent support representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for temporary agent support representative in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

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What cities are hiring for Temporary Agent Support Representative jobs? Cities with the most Temporary Agent Support Representative job openings:
What are the most commonly searched types of Agent Support Representative jobs? The most popular types of Agent Support Representative jobs are:
What states have the most Temporary Agent Support Representative jobs? States with the most job openings for Temporary Agent Support Representative jobs include:
What job categories do people searching Temporary Agent Support Representative jobs look for? The top searched job categories for Temporary Agent Support Representative jobs are:
Temporary Agent Support Representative jobs near you
Infographic showing various Temporary Agent Support Representative job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Patient Support Representative

CareTria

Louisville, KY • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the CareTria Team!
The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions.
  • Onsite Louisville office
  • 8am-4:30pm M-F
  • Temp role: July- September

Responsibilities
RESPONSIBILITIES:
  • Support inbound and outbound phone lines for the pharmacy
  • Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals
  • Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail
  • Accurately and completely capture information and update systems appropriately
  • Be flexible, organized and able to comply with constantly changing program business rules
  • Investigate issues that cannot be resolved at the time of the initial call and follow through until issue resolution
  • Provide first call resolution where possible. Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient's satisfaction.
  • Provide availability, tracking and shipping information for patient's medication as needed
  • Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations.
  • Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices.
  • Execute day-to-day operations specific to the assigned program(s).
  • Maintain patient confidentiality at all times.

The above duties are meant to be representative of the position and not all-inclusive.
Qualifications
MINIMUM JOB REQUIREMENTS:
  • High school diploma or equivalent
  • Two (2) years of work experience in a customer service or customer focused role
  • Must have proven ability to provide consistently high-quality of service

PREFERRED EDUCATION AND EXPERIENCE:
  • Associate Degree or technical school training in a related field
  • One (1) year of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field
  • Experience with HIPAA and patient services
  • Bi-lingual, English and Spanish

KNOWLEDGE, SKILLS & ABILITIES:
  • Demonstrated empathy and compassion
  • Excellent verbal and written communication skills
  • Excellent organization skills and detail oriented
  • Balance multiple priorities to meet expected response deadlines
  • Adaptable, flexible and readily adjust to changing situations
  • Ability to work independently and as a member of a team
  • Ability to comprehend and apply basic math principles
  • Ability to apply logical thinking when evaluating practical problems
  • Ability to present information and respond to questions from stakeholders
  • Ability to interact with a diverse group
  • Ability to listen and demonstrate a high degree of empathy
  • Demonstrated computer skills includes Microsoft Word, Excel, and Outlook
  • Display tact and diplomacy in response to unfavorable or negative situations
  • Demonstrated sensitivity and understanding when speaking with patients
  • Demonstrated passion for speaking with people in an outgoing way

PHYSICAL DEMANDS:
  • Location of job activities 100% inside
  • Extensive manual dexterity (keyboarding, mouse, phone)
  • Constant use of phone for communication
  • Noise and/or vibrations exposure
  • Frequently reach (overhead), handle, and feel with hands and arms
  • Sit for prolonged periods of time
  • Occasionally stoop, kneel, and crouch
  • Occasionally lift, carry, and move up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The expected base pay range for this position is $17 per hour. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.
CareTria is an Equal Opportunity Employer.

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