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Temporary Agent Support Representative Jobs in California

Our client is a well-established organization in the insurance industry seeking a dependable Customer Support Representative to assist with a temporary outreach initiative. This is an excellent ...

Position Summary The Global Field Representative is responsible for acting as a liaison between ... Assess supplier resource plan and reports results to supervisor/procurement agent. * Support ...

... the tools, support, and resources needed to build thriving careers. We foster a collaborative ... Key Responsibilities Real Estate Sales & Client Representation • Develop and manage a consistent ...

Sales Support Associate San Clemente, CA | Temp-to-Hire | Full-Time | $28-$30 per hour (Non ... Customer Service Representative * Order Management Specialist * Sales Administrator

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Temporary Agent Support Representative information

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

What are the most commonly searched types of Agent Support Representative jobs in California? The most popular types of Agent Support Representative jobs in California are:
What cities in California are hiring for Temporary Agent Support Representative jobs? Cities in California with the most Temporary Agent Support Representative job openings:
Technical Support Representative

Technical Support Representative

iPayment Inc.

Westlake Village, CA

Other

Posted 27 days ago


Job description

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.

  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment’s functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department’s attendance and punctuality policy and procedure