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Temporary Agent Support Representative Jobs in Arkansas

Murphy USA

Maint Support Agent I

El Dorado, AR · On-site

$16.75 - $22.25/hr

Maint Support Agent I | Murphy Oil USA As a Maintenance Support Agent, you will be responsible for ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Murphy USA

Maint Support Agent I

El Dorado, AR

$16.75 - $22.25/hr

GENERAL DESCRIPTION OF POSITION As a Maintenance Support Agent, you will be responsible for ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Murphy Oil USA

Maint Support Agent I

El Dorado, AR · On-site

$16.75 - $22.25/hr

Job Posting GENERAL DESCRIPTION OF POSITION As a Maintenance Support Agent, you will be responsible ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Temporary Agent Support Representative information

What is the difference between Temporary Agent Support Representative vs Customer Service Agent?

AspectTemporary Agent Support RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training varies by company
Work EnvironmentCall centers, support desks, or remoteCall centers, retail, or online support
Employer & IndustryInsurance, telecom, government agenciesRetail, tech companies, service providers
Search & Comparison IntentTemporary, support, agent rolesCustomer service, support, client interaction

The Temporary Agent Support Representative typically handles support tasks on a temporary basis, often in specialized industries like insurance or telecom. Customer Service Agents focus on assisting customers with inquiries or issues, usually in retail or service sectors. While both roles require similar credentials and work environments, their primary functions and industry focus differ, catering to different employer needs and job search intents.

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Temporary Agent Support Representative jobs near you

Maint Support Agent I

El Dorado, AR • On-site

Murphy USA
Retail • 10K+ employees

4.2

Company rating: 4.2 out of 10

Based on 258 frontline employees who took The Breakroom Quiz

41st of 47 rated convenience stores

Respectful managers

Learn more about Murphy USAexternal

$16.75 - $22.25/hr

Other

Posted 7 days ago

Job description

Maint Support Agent I | Murphy Oil USA

As a Maintenance Support Agent, you will be responsible for troubleshooting a wide range of software, hardware and fuel dispensing equipment issues over the phone. You may need to connect with repair vendors and Murphy store managers to understand and resolve issues related to building, fuel, merchandise and technology.

Essential duties and responsibilities include:

  • Determine customer needs and provide appropriate solutions through relationship building.
  • Engage in interactive dialogue with customers through active listening.
  • Communicate issues to vendors with clarity required to facilitate fix on first visit.
  • Take ownership of closing issues on time.
  • Execute proactive maintenance work order tasks as necessary.
  • Perform any other related duties as required or assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and experience: High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.

Communication skills: Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

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