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Telephony Manager Jobs (NOW HIRING)

MANTECH

Telephony Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

BloKchain Talent

Telephony Engineer

Tempe, AZ · On-site

Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience with network design, implementation and support in ...

MANTECH

Telephony Engineer

Mclean, VA

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

BloKchain Talent

Telephony Engineer

Tempe, AZ

Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience with network design, implementation and support in ...

ManTech International

Telephony Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

ManTech

Telephony Engineer

Mclean, VA

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

Ensemble Health Partners, Inc.

Sr Engineer, Telephony

$92K - $138K/yr

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health ... Telephony Engineer is responsible for in-depth expertise in managing Cisco Unified Communications ...

Ascend

Telephony Program Manager

Palo Alto, CA

$85K - $90K/yr

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with ...

LoanCare

Sr. Telephony Engineer- Remote

... management process • Ensure that system improvements and changes are implemented correctly and ... Telephony platform issues and corporate IT standards for enterprise IT staff • Monitor, tune, and ...

RELI GROUP INC

Telephony Analyst

Annapolis Junction, MD · On-site

$65K - $95K/yr

Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. * Install ...

RELI Group Inc.

Telephony Analyst

Annapolis Junction, MD · On-site

$65K - $95K/yr

Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. * Install ...

RELI Group

Telephony Analyst

Annapolis Junction, MD · On-site

$65K - $95K/yr

Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. * Install ...

RELI GROUP INC

Telephony Analyst

Annapolis Junction, MD

$65K - $95K/yr

Manage and support enterprise telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. * Install ...

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Telephony Manager information

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$24.5K

$59.5K

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How much do telephony manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for telephony manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephony Manager, and why are they important?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.

What are some common challenges faced by Telephony Managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What are Telephony Managers?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

More about Telephony Manager jobs
What cities are hiring for Telephony Manager jobs? Cities with the most Telephony Manager job openings:
What states have the most Telephony Manager jobs? States with the most job openings for Telephony Manager jobs include:
What job categories do people searching Telephony Manager jobs look for? The top searched job categories for Telephony Manager jobs are:
Telephony Manager jobs near you
Infographic showing various Telephony Manager job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Telephony Engineer

Telephony Engineer

MANTECH

Mclean, VA • On-site

Other

Posted 6 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

31st of 186 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Telephony Engineer to join our team in McLean, VA. In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

Responsibilities include, but are not limited to:

  • Design, develop, and maintain voice media gateways for VoIP, analog, and ISDN systems. Install, configure, and troubleshoot telephony hardware and media gateways across secure networks.
  • Leverage BESS Billing and Provisioning Tools to optimize telephony systems and ensure seamless service delivery.
  • Configure and maintain Linux servers (Ubuntu, CentOS) for hosting telephony and web applications, ensuring performance, security, and scalability. Develop and troubleshoot applications using PowerBuilder, Korn shell, and Ruby on Rails.
  • Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails. Modernize legacy code and ensure reliable operation of telephony solutions.
  • Maintain clear technical documentation and provide ongoing support for telephony system integration, performance optimization, and troubleshooting.
  • Provide training and guidance to team members and stakeholders on telephony system integration, BESS tools, and server management best practices. Ensure comprehensive understanding of application workflows and troubleshooting processes.
  • Provide local travel support between customer buildings or temporary assignment to alternate locations for special projects.
  • Work an 8 hour shift as part of a coverage team operating between 6:00 AM and 6:00 PM. May need to flex shift as required.

Minimum Qualifications:

  • High School Diploma with 13+ years of experience or an Associate’s Degree with 11+ years of experience, or a Bachelor’s Degree with 9+ years of experience.
  • Familiarity with BESS Billing and Telephony Provisioning Tools.
  • Experience integrating telephony systems with web applications (e.g., handling inbound/outbound calls, IVR, call routing).
  • Advanced knowledge of Linux server management (Ubuntu, CentOS), including installation, configuration, troubleshooting, and performance optimization.
  • Strong verbal and written communication skills to interact effectively with cross-functional teams.

Preferred Qualifications:

  • Proficiency in Ruby programming and the Ruby on Rails framework, along with strong experience in telephony system integration.
  • Experience with scripting languages, including PowerBuilder and Korn shell, for system administration tasks.
  • Oracle Database Administrator certification is a plus.
  • Experience in provisioning telephony services.

Clearance Requirements:

  • Must have a current/active TS/SCI with Polygraph

Physical Requirements:

  • Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.

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