ZipRecruiter

Log In

1

Telephony Manager Jobs (NOW HIRING)

BloKchain Talent

Telephony Engineer

Tempe, AZ · On-site

Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience with network design, implementation and support in ...

BloKchain Talent

Telephony Engineer

Tempe, AZ

Telephony Engineer manages 3rd party telecom carriers and mobile providers. Qualifications Requirements: * Telephony Engineer will have experience with network design, implementation and support in ...

ITCON Services

IVR / Telephony Engineer

Nashville, TN · On-site

In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS ... Develop and maintain Computer Telephony Integration (CTI) between Genesys and ServiceNow, ensuring ...

Ascend

Telephony Program Manager

Palo Alto, CA

$85K - $90K/yr

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with ...

Taylor Corp

Telephony IT Tech

North Mankato, MN

Provide telephony strategies and solutions for the organization * Assist with management of new site deployments, upgrades, implementations or other tasks as assigned Available Shift Monday - Friday ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

Manage and support Intelligent Virtual Assistant (IVA) technologies, including implementation ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL

$45K - $55K/yr

Cloud telephony technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k ... You will be managing the post-sale technical delivery of the project for the client with assistance ...

LoanCare

Sr. Telephony Engineer- WFH

... management process • Ensure that system improvements and changes are implemented correctly and ... Telephony platform issues and corporate IT standards for enterprise IT staff • Monitor, tune, and ...

IPsoft

IP Telephony Engineer

Austin, TX

Company Description IPsoft is a global autonomic services provider, delivering Managed Services ... IP Telephony infrastructure, including design, implementation and ongoing management ...

Selene Holdings

Sr. Telephony Analyst

Dallas, TX

$87K - $115K/yr

Manage and support Intelligent Virtual Assistant (IVA) technologies, including implementation ... Ensure telephony solutions, IVR workflows, messaging strategies, and customer communications meet ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Cloud telephony technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k ... You will be managing the post-sale technical delivery of the project for the client with assistance ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Cloud telephony technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k ... You will be managing the post-sale technical delivery of the project for the client with assistance ...

next page

Showing results 1-20

All JobsTelephony JobsTelephony Manager Jobs

Telephony Manager information

See salary details

$24.5K

$59.5K

$116K

How much do telephony manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for telephony manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by Telephony Managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What are Telephony Managers?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a Telephony Manager, and why are they important?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
More about Telephony Manager jobs
What cities are hiring for Telephony Manager jobs? Cities with the most Telephony Manager job openings:
What states have the most Telephony Manager jobs? States with the most job openings for Telephony Manager jobs include:
What job categories do people searching Telephony Manager jobs look for? The top searched job categories for Telephony Manager jobs are:
Telephony Manager jobs near you
Infographic showing various Telephony Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Telephony Engineer

Telephony Engineer

BloKchain Talent

Tempe, AZ • On-site

Full-time

Re-posted 7 days ago

Job description

Company Description
Our Client, is an award-winning workplace. They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention they've been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. They culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.
Job Description
POSITION TITLE: Telephony Engineer
LOCATION: Phoenix AZ
SALARY: Based on Experience
SPONSORSHIP: No
We are looking for a Telephony Engineer to join a Engineering Operations Team. The Telephony Engineer will design, plan, implement and support IP Telephony related technologies including and not limited to Cisco IP Telephony and voicemail platforms, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiated Protocol (SIP), and Public Switched Telephone Network (PSTN) gateways.
Responsibilities:
  • Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers with minimal supervision.
  • Telephony Engineer troubleshoots and resolves complex problems
  • Administration of SIP and Media Servers.
  • Design and Deploy SIP VOIP trunking architecture.
  • Telephony Engineer manages 3rd party telecom carriers and mobile providers.

Qualifications
Requirements:
  • Telephony Engineer will have experience with network design, implementation and support in redundant, dynamic, multi-homed configurations and SIP infrastructure
  • Bachelor's degree in CS or a related field
  • Implementation and Administration of SIP and Media Servers
  • Expert level Linux and Virtualization implementation and administration.
  • Experience with Routing and Switching protocols and technologies (including IP and Legacy Telephony).
  • Experience in a Telephony Infrastructure Engineer or similar role.
  • Experience working for telcos or carriers

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply