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Telephony Manager Jobs in Hawaii (NOW HIRING)

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Monitor telephony and network systems in real time using Government-provided network management tools. * Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents ...

C3EL

Manage and maintain dialing plans, VoIP solutions, and trunk lines including T-1s, PRIs, BRIs, and analog circuits. * Oversee and support telephony rectifiers and battery backup systems to ensure ...

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All JobsTelephony JobsTelephony Manager JobsTelephony Manager Jobs in Hawaii

Telephony Manager information

See Hawaii salary details

$25.5K

$61.8K

$120.5K

How much do telephony manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for telephony manager in Hawaii is $61,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by telephony managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What is a telephony manager?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a telephony manager?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are popular job titles related to Telephony Manager jobs in Hawaii? For Telephony Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in Hawaii look for? The top searched job categories for Telephony Manager jobs in Hawaii are:
Telephony Manager jobs near you

NOC Operator Tier 1

Goldbelt, Inc.

Honolulu, HI • On-site

$30.35/hr

Part-time

Re-posted 4 days ago

Job description

Overview
Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.
Summary:
The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident management for the Navy Enterprise Voice and Video System - Hawaiʻi (NEVVS-HI). This position is part of a mission-critical 24x7x365 operation supporting the Navy's voice and video network infrastructure. Operators serve as the first line of defense, identifying, analyzing, and escalating network issues affecting telephony and video services across Joint Base Pearl Harbor-Hickam and annex locations.
This will be shift work - mornings, evenings, nights.
This is a Part-Time Position
Responsibilities
Essential Job Functions:
  • Monitor telephony and network systems in real time using Government-provided network management tools.
  • Detect, document, and report Priority I/II/III and Mission Essential Circuit (MECL) incidents per established procedures.
  • Perform initial fault isolation, diagnosis, and troubleshooting to identify network, circuit, or equipment failures.
  • Escalate incidents to Tier 2 or Tier 3 support, ensuring timely updates and accurate documentation in the Telephony Management System (TMS).
  • Collaborate with field technicians and system administrators to support network/service restoration and verification.
  • Maintain situational awareness through continuous communication and reporting to leadership and impacted customers.
  • Develop and maintain accurate ticket documentation, ensuring full traceability and data integrity.
  • Support continuity of operations by assuming alternate site duties during COOP events and exercises.
  • Adhere to all security, safety, and standard operating procedures as defined by NCTAMS PAC and NEVVS-HI governance.

Qualifications
Necessary Skills and Knowledge:
  • Strong analytical and troubleshooting skills in a high-tempo network operations environment.
  • Proficiency in fault detection, alarm correlation, and incident response procedures.
  • Familiarity with network monitoring tools and ticketing systems (e.g., TMS, SolarWinds, HP OpenView, or similar).
  • Ability to follow and execute technical SOPs with precision and accountability.
  • Effective communication and coordination skills for real-time operational reporting.
  • Commitment to maintaining operational discipline, accuracy, and professional composure under pressure.

Minimum Qualifications:
  • Must have Avaya certification, OR VoIP Network Management certification, OR documented experience with VoIP Network Operations.
  • Special Requirements: Must have one of the following to meet the DoD 8140.03 Cyberspace Workforce (CWF) Code 441 - Network Operations Specialist baseline certification requirements at the Intermediate proficiency level:
    1. Formal education (BA Degree)
    2. Government-specific training
    3. An industry-recognized certification (e.g., CompTIA Security+, Network+, or CCNA).
  • Availability: Must be able to workday, evening, overnight, weekend, and holiday shifts to support 24/7 mission operations.
  • Rotating shifts in a 24x7x365 NOC environment.
  • Collaborative team setting with direct mission support to Navy communications operations.
  • Requires strict adherence to information assurance, safety, and security standards.
  • US citizenship required.
  • MUST be able to obtain an ACTIVE DoD Secret Clearance.

Preferred Qualifications:
  • Bachelor's degree in Information Technology, Cybersecurity, or related field.
  • Additional certifications such as CompTIA Security+, Network+, or CCNA.
  • Prior experience supporting DoD or Navy network environments.
  • Familiarity with Defense Switched Network (DSN) or enterprise telephony infrastructure.

#CJ
Pay and Benefits
The pay for this position is $30.35 per hour

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