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Telephony Manager Jobs in Hawaii (NOW HIRING)

Speechify

Go-to-Market - Honolulu, HI, USA

Honolulu, HI

$150K - $200K/yr

Maintain a clean pipeline in CRM and accurately forecast revenue What We're Looking For * Ideally 3 ... Familiarity with telephony infrastructure, contact centers, or customer experience platforms

Speechify

Go-to-Market - Honolulu, HI, USA

Honolulu, HI · On-site

$150K - $200K/yr

Maintain a clean pipeline in CRM and accurately forecast revenue What We're Looking For * Ideally 3 ... Familiarity with telephony infrastructure, contact centers, or customer experience platforms

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Telephony Manager information

See Hawaii salary details

$25.5K

$61.8K

$120.5K

How much do telephony manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for telephony manager in Hawaii is $61,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What are some common challenges faced by telephony managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What is a telephony manager?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a telephony manager?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are popular job titles related to Telephony Manager jobs in Hawaii? For Telephony Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in Hawaii look for? The top searched job categories for Telephony Manager jobs in Hawaii are:
Telephony Manager jobs near you

Enterprise Voice Engineer III

By Light Professional IT Services LLC

Joint Base Pearl Habor Hickam, HI

Full-time

Re-posted 23 hours ago

Job description

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. 


Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.


  • Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
  • Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
  • Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
  • Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
  • Analyze and configure Cisco or Juniper routing and switching devices.
  • Support distributed firewall infrastructure.
  • Develop technical policy, work instructions and reporting in support of an enterprise IP telephony network.
  • Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
  • Analyze and resolve remote site registration, signaling and media problems.
  • Validate change requests and ensure accuracy.
  • Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
  • Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

  • Requires BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience.
  • Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
  • Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
  • Expertise in SIP internetworking signaling and call flow.
  • Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.

  • Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
  • Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
  • Experience with Oracle SBCs and other voice media gateway appliances.
  • Experience supporting distributed firewall infrastructure.
  • Experience creating/supporting IPSec MPLS VPN infrastructure
  • Experience implementing and supporting BGP routing protocols
  • Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
  • Familiarity with IPSec implementation and troubleshooting.

  • Currently possess an active Secret security clearance.


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