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Telephone Operator Jobs in Alabama (NOW HIRING)

Forklift Operator (Nights)

Opelika, AL · On-site

$39K - $63K/yr

... telephone and taking requests and messages, inventory control maintenance, preparation of ... The incumbent must be able to perform this job safely in accordance with standard operating ...

Forklift Operator (Nights)

Opelika, AL · On-site

$15.50 - $18.25/hr

... telephone and taking requests and messages, inventory control maintenance, preparation of ... The incumbent must be able to perform this job safely in accordance with standard operating ...

Forklift Operator (Nights)

Opelika, AL · On-site

$15.50 - $18.25/hr

... telephone and taking requests and messages, inventory control maintenance, preparation of ... The incumbent must be able to perform this job safely in accordance with standard operating ...

Forklift Operator (Nights)

Opelika, AL

$15.50 - $18.25/hr

... telephone and taking requests and messages, inventory control maintenance, preparation of ... The incumbent must be able to perform this job safely in accordance with standard operating ...

Machine Operator 1st & 2nd Shifts - Role Description Job Title: Machine Operator Department: Production Position: Hourly, non-exempt Reporting To: Production Supervisor Location: Dothan, AL ...

Machine Operator 1st & 2nd Shifts - Role Description Job Title: Machine Operator Department: Production Position: Hourly, non-exempt Reporting To: Production Supervisor Location: Dothan, AL ...

Machine Operator Machine Operator 1st shift Company Profile Local Plating company in Anniston, AL What's in it for you? Elwood Staffing associates are eligible for a comprehensive and competitive ...

$15 - $17.75/hr

Machine Operator ID: 1489 Location: Fairview, AL More about this job > Description HOLIDAYS COMING Choose Your Shift (NO Rotating) RAISES, Quarterly Bonuses, & Benefits LOCATION: 20 Miles from Arab ...

Showing results 41-60

Telephone Operator information

See Alabama salary details

$8

$16

$22

How much do telephone operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telephone operator in Alabama is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.64 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Alabama?

The most popular types of Telephone Operator jobs in Alabama are:

What are popular job titles related to Telephone Operator jobs in Alabama?

For Telephone Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Alabama look for?

The top searched job categories for Telephone Operator jobs in Alabama are:

What cities in Alabama are hiring for Telephone Operator jobs?

Cities in Alabama with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in AL?

For Telephone Operator jobs in AL, the most frequently searched job titles are:

Infographic showing various Telephone Operator job openings in Alabama as of August 2026, with employment types broken down into 45% Full Time, 50% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,670 per year, or $16.2 per hour.

Equipment Operator, Senior

City of Tuscaloosa, AL

Tuscaloosa, AL • On-site

$46K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


City Of Tuscaloosa rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

544th of 848 rated public administrative organizations


Job description

Salary: $46,608.82 Annually
Location : 2201 University Boulevard, Tuscaloosa, AL
Job Type: Full-Time
Job Number: 820015
Department: PUBLIC WORKS
Division: PW-STREET DRAINAGE
Opening Date: 03/12/2026
Closing Date: 8/24/2026 5:00 PM Central
Summary
The purpose of this classification is to operate motorized equipment of medium weight and complexity and to perform manual work functions associated with the construction, maintenance and repair of city grounds, roads, water systems, sewer systems, buildings, or grounds.
Essential Functions
The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position.
Operates and maintains equipment of medium size, weight, and difficulty, specifically: bucket truck, backhoe, asphalt roller, sweeper, highlift, sidearm mower, sewer truck, rod truck, jet truck, fuel truck, sanitation truck, knuckleboom truck, sewer bucket machine, flusher truck, slope mower, or dump truck to assist in construction, maintenance, and repair work.
Inspects equipment prior to use and ensures necessary equipment repairs are made; performs maintenance tasks necessary to keep machinery, equipment, and tools in good working condition, specifically: greasing and cleaning, maintaining fluid levels, and changing tires, brooms, blades, and rubber slats.
Inspects job site for possible hazards prior to operating equipment.
Performs manual work functions associated with construction, maintenance, and repair of city roads, drainage systems, water systems, sewer systems, building structures, and grounds.
Sweeps streets, salts roads, cuts grass, picks up, removes and/or hauls trash, garbage and other debris, and removes trees and tree limbs.
Shovels and hauls asphalt, demolition debris, road mix, rock, and dirt; cleans gutters, drainage ditches, and right-of-ways.
Unstops sewers, pulls hose, locates and inspects manholes and sewer lines, clears and disinfects sewer lines and yards.
Hauls explosives, demolishes houses, buildings, and related structures and removes associated debris.
Digs trenches; cuts right-of-ways; lays bricks; builds, repairs and maintains roads, sidewalks, headwalls, and fences; patches holes; packs asphalt; unstops storm drains; cuts pavement; and builds and sets concrete forms.
Installs and/or repairs/replaces water lines, sewer lines, meters, valves, drainage boxes, and fire hydrants.
Flags traffic, places/retrieves signage and barricades, and loads/unloads trucks.
Prepares and/or receives forms, reports or other documents; forwards as appropriate.
Communicates via telephone and/or two-way radio; provides information; takes and relays messages and/or directs calls to appropriate personnel; responds to requests for service.
Responds to requests for information from officials, employees, the public or other individuals.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other related duties as required.
Minimum Qualifications
High school diploma or GED required; one year of experience in medium to heavy equipment operation and maintenance or a related field. Must possess and maintain an Alabama Commercial Driver's License (CDL), Class A or Class B depending on position. This job classification is considered to be safety-sensitive and is subject to pre-employment and random drug screens.
Minimum Requirements to Perform Essential Job Functions
The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position.
PHYSICAL REQUIREMENTS: Must be able to operate a variety of equipment, machinery and tools which may include a boom truck, bucket truck, backhoe, sweeper, highlift, sidearm mower, sewer truck, rod truck, jet truck, fuel truck, sanitation truck, knuckleboom truck, flusher truck, slope mower, or dump truck, chain saw, two-way radio, mechanics tools. Physical demand requirements for some positions within this classification may at times be at levels of those for heavy work.
DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include work orders, maps, and operational manuals.
INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public.
LANGUAGE ABILITY: May require ability to read a variety of informational documentation, directions, instructions, and methods and procedures. Requires the ability to write basic job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. May require ability to speak with others with poise, voice control, and confidence using correct English and well-modulated voice.
INTELLIGENCE: Requires the ability to learn and understand relatively basic mechanical and operational principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.
NUMERICAL APTITUDE: Requires the ability to add and subtract, multiply and divide, and determine time and weight.
FORM/SPATIAL APTITUDE: Requires the ability to visually inspect items for proper length, width, and shape using job related equipment which may include standard measuring devices.
MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using medium to heavy equipment and to operate a motor vehicle.
MANUAL DEXTERITY: Requires the ability to handle a variety of items, medium to heavy equipment, motor vehicles, control knobs, switches, mechanics tools, etc. Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities. Must have average levels of eye/hand/foot coordination.
COLOR DIFFERENTIATION: May require the ability to discern color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with and relate to people beyond giving and receiving instructions. Must be able to adapt to and perform under moderate stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.
The City of Tuscaloosa offers a comprehensive benefits package to full-time permanent employees that includes retirement, vacation and illness leave, paid holidays, medical and dental insurance, flexible spending account, life insurance, and other supplemental insurances and deferred retirement saving plans.
For a more detailed overview of our benefits package, please visit the Employee Benefits Summary within our website or contact the Human Resource Department at (205) 248-5230.

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