ZipRecruiter

Log In

1

Telecom Jobs (NOW HIRING)

Berkshire Hathaway Energy

Sr Telecom Analyst

Las Vegas, NV · On-site

$102K - $127K/yr

Telecom Operations & Vendor Management * Oversees telecommunications expense management, including carrier contracts, billing validation, and cost optimization strategies. * Audits carrier invoices ...

Whidbey Telecom

TELECOM CONSTRUCTION WORKER

Langley, WA · On-site

$19.75 - $26.75/hr

Whidbey Telecom is a community-focused provider, and this role helps keep our neighbors connected by supporting underground telecom construction across the island. You'll assist with site prep ...

5x5 Telecom

Be Seen First

Telecom Enterprise Account Executive

Pasadena, CA · On-site

$75K - $120K/yr

At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a dynamic team with a proven track record of making things happen, offering enterprise solutions like internet, VoIP ...

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

The Telecom Support Specialist will be responsible for with all facets of the company's telecommunication needs. This includes a wide range of job duties including but not limited to, basic phone set ...

Southern Company

Telecom Analyst

Montgomery, AL · On-site

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the Alabama Power Connectivity and Innovation Department with responsibilities that include, but are not ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

Southern Company

Telecom Analyst

Montgomery, AL · On-site

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the Alabama Power Connectivity and Innovation Department with responsibilities that include, but are not ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

next page

Showing results 1-20

All JobsTelecom Jobs

Telecom information

See salary details

$18

$21

$22

How much do telecom jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for telecom in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the telecom industry, executive roles such as Chief Executive Officer (CEO), Chief Technology Officer (CTO), and Chief Operating Officer (COO) can earn annual compensation of $500,000 or more, often including bonuses and stock options. High-level sales positions, like enterprise sales directors, and specialized engineering roles with extensive experience and advanced skills may also reach or exceed this salary level. These roles typically require significant experience, leadership skills, and sometimes advanced certifications or degrees.

What is the work in telecom?

A telecom worker installs, maintains, and repairs telecommunications systems such as phone lines, internet networks, and fiber optics. The job often requires technical skills, knowledge of networking equipment, and certifications like Cisco or CompTIA. It involves working in various environments, including outdoor sites and data centers, often with a focus on ensuring reliable communication services.

What are some common challenges telecom professionals face when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating between multiple teams, adhering to tight project timelines, and ensuring network reliability during large-scale deployments. Managing equipment logistics, integrating new systems with existing infrastructure, and troubleshooting unexpected issues are also frequent hurdles. Effective communication, strong project management skills, and the ability to adapt to rapidly changing technology are essential for overcoming these challenges and ensuring successful deployments.

What are the key skills and qualifications needed to thrive in Telecom, and why are they important?

To thrive in Telecom, you need strong knowledge of telecommunications networks, signal processing, and industry standards, often backed by a degree in telecommunications, electronics, or a related field. Familiarity with network management tools, VoIP systems, and industry certifications like Cisco CCNA or CompTIA Network+ is highly valuable. Excellent problem-solving, communication, and teamwork skills set professionals apart in this field. These competencies are crucial for maintaining reliable connectivity, troubleshooting complex issues, and supporting technological advancements in the industry.

What job makes $10,000 a month without a degree?

In the telecom industry, roles such as experienced sales managers, network project managers, or senior technical consultants can earn $10,000 or more monthly without a formal degree, often relying on extensive experience, certifications, and specialized skills. These positions typically require strong technical knowledge, industry certifications, and proven performance in the field.

What jobs pay $2000 a day?

In the telecom industry, high-paying roles such as senior network architects, telecommunications consultants, and project managers can earn around $2,000 or more per day, especially with extensive experience, specialized skills, and certifications like Cisco or PMP. These positions often require advanced technical knowledge, leadership abilities, and sometimes involve consulting or contract work in complex network environments.

What is the difference between Telecom vs Network Technician?

AspectTelecomNetwork Technician
Required CertificationsFCC licenses, Telecom-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, field sites, customer premisesData centers, server rooms, network installation sites
Industry UsageTelecommunications providers, service installationIT and networking companies, infrastructure setup

Telecom professionals focus on installing, maintaining, and repairing telecommunications systems, including phone and internet services. Network Technicians primarily work on computer networks, configuring hardware, and troubleshooting connectivity issues. While both roles involve network infrastructure, Telecom roles are more customer-facing and service-oriented, whereas Network Technicians focus on technical network setup and maintenance.

What are telecom jobs?

Telecom jobs are positions within the telecommunications industry that involve the transmission of information over various types of technology, such as telephone lines, internet, satellites, and wireless networks. These jobs can range from network engineers and technicians to customer support representatives and project managers. Professionals in telecom work to install, maintain, and improve communication systems, ensuring reliable and efficient connectivity for businesses and consumers. The field requires knowledge of networking, electronics, and evolving communication technologies.
More about Telecom jobs
What cities are hiring for Telecom jobs? Cities with the most Telecom job openings:
What are the most commonly searched types of Telecom jobs? The most popular types of Telecom jobs are:
What states have the most Telecom jobs? States with the most job openings for Telecom jobs include:
Telecom jobs near you
Infographic showing various Telecom job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.
Sr Telecom Analyst

Sr Telecom Analyst

Berkshire Hathaway Energy

Las Vegas, NV • On-site

$102K - $127K/yr

Full-time

Posted 8 days ago

Berkshire Hathaway Energy rating

6.5

Company rating: 6.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description


Basic Purpose
Performs advanced analysis, design, and support of Customer Experience technologies, with a primary focus on Genesys Cloud IVR and ACD platforms. Leads complex initiatives across telephony, routing, and integrated customer service systems to ensure reliable, scalable, and cost-effective solutions.
Responsibilities
Essential Duties and Responsibilities
IVR / ACD Design & Development
  • Designs, develops, and maintains IVR call flows using Genesys Cloud Architect, including routing strategies, speech recognition, and self-service capabilities.
  • Implements and optimizes ACD configurations, including skills-based routing, queue management, and workforce integrations.
  • Translates business requirements into scalable IVR and routing solutions aligned with customer experience best practices.

Requirements & Solution Analysis
  • Leads requirements gathering sessions with business stakeholders to define, analyze, and prioritize enhancement requests and new capabilities.
  • Documents functional and technical specifications for IVR, ACD, and integrated systems.
  • Partners with development and backend system teams to define and deliver integration requirements.

System Configuration & Integration
  • Configures and maintains related platforms including NICE Cloud WFM, Mindful Surveys, and other customer experience applications.
  • Supports integrations between Genesys Cloud and enterprise systems such as CRM, APIs, and data services.
  • Collaborates on telephony infrastructure including PSTN carriers, Cisco Call Manager, Intrado E911, and Microsoft Teams.

Telecom Operations & Vendor Management
  • Oversees telecommunications expense management, including carrier contracts, billing validation, and cost optimization strategies.
  • Audits carrier invoices to identify discrepancies, billing errors, and savings opportunities; drives resolution with vendors.
  • Manages billing exceptions, including misapplied payments, missing invoices, new account setups, and dispute resolution.

Service Delivery & Performance
  • Coordinates across stakeholders to ensure timely, accurate delivery of enhancements and production support activities.
  • Monitors system performance, availability, and service level agreements (SLAs) for telecom services, repairs, and outages.
  • Lead incident response and root cause analysis for telephony and IVR-related issues.

Governance & Continuous Improvement
  • Ensure adherence to change management processes across all environments and business units.
  • Reports on carrier contract performance, policy compliance, and operational metrics.
  • Drives continuous improvement through analysis, optimization, and implementation of best practices in IVR design and telecom operations.

Additional Responsibilities
  • Provides mentorship and technical guidance to junior analysts and team members.
  • Stays current with emerging trends in contact center technologies and proactively recommend improvements.
  • Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
  • Performs related duties as assigned.

Qualifications
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's degree in information systems, computer science, or related technical field, or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) Five years of experience with Genesys Cloud (or similar CCaaS platforms)
Specialized Knowledge and Skills
Demonstrated knowledge of:
  • Strong experience with IVR design, call routing, and contact center technologies
  • Knowledge of SIP, VoIP, PSTN, and telecom carrier environments
  • Experience with APIs, integrations, and backend system design

Demonstrated skills such as:
  • Strong analytical, documentation, and stakeholder communication skills

Equipment and Applications
PCs, word processing, spreadsheet and database software.
Work Environment and Physical Demands
General office environment. No special physical demands required.
Note: Immigration Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but is NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For more information regarding work visas, please visit www.uscis.gov.
About Us
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.
About the Team
NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

What Berkshire Hathaway Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply