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Telecom Jobs (NOW HIRING)

Prophecy Technologies

Telecom Expense Analyst

Role Name Telecom Expense Analyst Job Summary The Telecom Expense Analyst (ITSM - Telecom) is responsible for managing enterprise-wide telecommunications expense management, vendor coordination ...

Beth Israel Lahey Health

Telecom Analyst

Plymouth, MA

$33.65 - $45.29/hr

Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus, and call recordings. Ability to program ACD agents and skills. Oversees and meets with end users to ...

Sakon

Telecom Analyst

Charleston, WV · Remote

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom ...

Sakon

Telecom Analyst

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom ...

Hudson Automotive Group

Telecom Analyst

Charleston, SC · On-site +1

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades to a consolidated platform, optimizing ISP performance, and supporting general telephony requests.

Department of Public Health

Telecom Analyst

Sacramento, CA · On-site

$6.03K - $7.55K/mo

The Analyst II also supports wired telecom needs during office moves, including coordinating Voice over Internet Protocol (VoIP) installations, call routing setups, and service repairs. Additional ...

Crox Consulting Inc

Telecom Expense Analyst

New York, NY · On-site

$65 - $68/hr

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support. The incumbent candidate will assist in ...

B+T Group

Telecom Civil Technician

Oklahoma City, OK · On-site

Telecom Civil Technician / Tower Construction Technician Oklahoma City, OK | Travel Required Build Wireless Infrastructure Across the Country B+T Group is hiring Telecom Civil Technicians / Tower ...

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How much do telecom jobs pay per hour?

As of May 29, 2026, the average hourly pay for telecom in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Telecom, and why are they important?

To thrive in Telecom, you need strong knowledge of telecommunications networks, signal processing, and industry standards, often backed by a degree in telecommunications, electronics, or a related field. Familiarity with network management tools, VoIP systems, and industry certifications like Cisco CCNA or CompTIA Network+ is highly valuable. Excellent problem-solving, communication, and teamwork skills set professionals apart in this field. These competencies are crucial for maintaining reliable connectivity, troubleshooting complex issues, and supporting technological advancements in the industry.

What are some common challenges telecom professionals face when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating between multiple teams, adhering to tight project timelines, and ensuring network reliability during large-scale deployments. Managing equipment logistics, integrating new systems with existing infrastructure, and troubleshooting unexpected issues are also frequent hurdles. Effective communication, strong project management skills, and the ability to adapt to rapidly changing technology are essential for overcoming these challenges and ensuring successful deployments.

What are telecom jobs?

Telecom jobs are positions within the telecommunications industry that involve the transmission of information over various types of technology, such as telephone lines, internet, satellites, and wireless networks. These jobs can range from network engineers and technicians to customer support representatives and project managers. Professionals in telecom work to install, maintain, and improve communication systems, ensuring reliable and efficient connectivity for businesses and consumers. The field requires knowledge of networking, electronics, and evolving communication technologies.

What is the difference between Telecom vs Network Technician?

AspectTelecomNetwork Technician
Required CertificationsFCC licenses, Telecom-specific certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, field sites, customer premisesData centers, server rooms, network installation sites
Industry UsageTelecommunications providers, service installationIT and networking companies, infrastructure setup

Telecom professionals focus on installing, maintaining, and repairing telecommunications systems, including phone and internet services. Network Technicians primarily work on computer networks, configuring hardware, and troubleshooting connectivity issues. While both roles involve network infrastructure, Telecom roles are more customer-facing and service-oriented, whereas Network Technicians focus on technical network setup and maintenance.

More about Telecom jobs
What cities are hiring for Telecom jobs? Cities with the most Telecom job openings:
What are the most commonly searched types of Telecom jobs? The most popular types of Telecom jobs are:
What states have the most Telecom jobs? States with the most job openings for Telecom jobs include:
Telecom jobs near you
Infographic showing various Telecom job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 5% Part Time, and 8% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.

Telecom Expense Analyst (ITSM - Telecom)

Purple Drive Technologies

Morristown, NJ • On-site

Full-time

Posted 10 days ago

Job description

Overview:
Job Title: Telecom Expense Analyst (ITSM - Telecom)
Experience: 8-10 Years
Primary Skills: Telecom Billing, Telecom Fulfillment
Role Overview
The Telecom Expense Analyst (ITSM - Telecom) is responsible for managing telecom inventory, billing, vendor coordination, and cost optimization across the enterprise. This role focuses on consolidating billing platforms, ensuring accurate telecom expense tracking, improving processes, and delivering reporting and insights to leadership.
Key Responsibilities
Telecom Billing & Expense Management
  • Consolidate and develop a unified telecom cost structure and single billing platform across the enterprise.
  • Audit, analyze, and verify telecom invoices to ensure billing accuracy and contract compliance.
  • Implement charge-back models and monitor compliance across cellular, local, long-distance, data, and international services.
  • Identify cost-saving opportunities and reduce overall telecom spend.
  • Forecast monthly and quarterly telecom run rates and budget changes.
Inventory & Platform Management
  • Streamline multiple telecom inventory and billing systems into a centralized platform.
  • Ensure accurate inventory records and publish metrics for management reporting.
  • Support Telecom Expense Management (TEM) platform integration and migration.
  • Maintain reporting accuracy and performance metrics post-migration.
Service Fulfillment & Lifecycle Management
  • Develop and manage processes for ordering, provisioning, and disconnecting telecom services.
  • Provide guidance to IT teams and field teams on the telecom billing lifecycle and technology deployments.
  • Ensure accurate service provisioning and billing alignment.
Vendor & Contract Management
  • Collaborate with telecom carriers and IT vendors to obtain documentation and resolve service issues.
  • Manage vendor SLAs and develop performance reporting for senior leadership.
  • Participate in RFP processes and review contracts, SLAs, and KPIs to ensure best practices.
  • Lead Quarterly Business Reviews with vendors and stakeholders.
  • Oversee third-party vendor performance and process improvements.
Governance, Compliance & Reporting
  • Ensure compliance with regulatory requirements including BSA, USA PATRIOT Act, and OFAC.
  • Support audit readiness and regulatory reporting requirements.
  • Provide reporting and insights to senior leadership for informed decision-making.
Required Skills & Competencies
  • Strong expertise in telecom billing, inventory management, and expense optimization.
  • Experience with TEM platforms and telecom lifecycle management.
  • Strong vendor management and contract negotiation experience.
  • Ability to analyze telecom usage, billing trends, and cost structures.
  • Knowledge of telecom services including voice, data, wireless, and network services.
  • Strong project management and process improvement capabilities.
  • Excellent communication skills with the ability to present technical concepts clearly.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to manage multiple initiatives and competing priorities.
Qualifications
  • Bachelor's degree in IT or a related discipline.
  • Minimum 8 years of experience in telecom expense management, billing operations, or IT telecom services.
  • Experience managing large projects, vendors, or telecom platforms.
  • Proficiency in project management tools and methodologies.
Preferred Qualifications
  • Experience in financial services or regulated industries.
  • Knowledge of chargeback models and telecom cost allocation.
  • Exposure to telecom contract compliance and audit processes.

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