ZipRecruiter

Log In

1

Telecom Administrator Jobs (NOW HIRING)

Trustbridge

Telecom Administrator

Sarasota, FL · On-site

The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical ...

Empath Health

Telecom Administrator

Sarasota, FL · On-site

The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical ...

Empath Health

Telecom Administrator

Sarasota, FL · On-site

The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical ...

SPP

Network Telecom Administrator II

Little Rock, AR · On-site

$77K - $99K/yr

Network Telecom Administrator II Pay Range - $77,900.00 - $99,325.00 OVERVIEW The Network Telecom Administrator II position is responsible for performing duties as assigned and assisting other ...

SPP

Network Telecom Administrator II

Little Rock, AR · On-site

$77K - $99K/yr

Network Telecom Administrator II Pay Range - $77,900.00 - $99,325.00 OVERVIEW The Network Telecom Administrator II position is responsible for performing duties as assigned and assisting other ...

Vamonos IT

$100K - $115K/yr

About the Role Vamonos IT is seeking a Unified Communications (UC) Telecom Administrator responsible for the provisioning, configuration, monitoring, and maintenance of enterprise voice and Unified ...

next page

Showing results 1-20

All JobsTechnology JobsTelecommunications JobsTelecommunications Specialist JobsTelecom Administrator Jobs

Telecom Administrator information

See salary details

$37.5K

$70.3K

$109.5K

How much do telecom administrator jobs pay per year?

As of Sep 13, 2026, the average yearly pay for telecom administrator in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a telecom administrator?

Telecom Administrators are IT professionals responsible for managing and maintaining an organization’s telecommunications systems, including phone networks, VoIP systems, and related hardware and software. They ensure these systems operate efficiently, troubleshoot issues, and oversee upgrades or new installations. Telecom Administrators also monitor network performance, manage security protocols, and may assist with budgeting for telecom services. Their work is crucial for ensuring reliable internal and external communication within a company.

How does a telecom administrator typically collaborate with other IT and business teams within an organization?

Telecom Administrators frequently work alongside network engineers, IT support staff, and business units to ensure reliable and secure communication systems. They coordinate with IT teams to integrate telecom solutions with existing infrastructure and assist end users with troubleshooting. Additionally, they may partner with procurement or finance departments to evaluate service providers or manage telecom budgets. Effective communication and teamwork are essential, as the role often requires balancing technical requirements with organizational objectives.

What are the key skills and qualifications needed to thrive as a telecom administrator, and why are they important?

To thrive as a Telecom Administrator, you need a solid understanding of telecommunications systems, network infrastructure, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with PBX systems, VoIP platforms, network management tools, and certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication help in managing incidents and collaborating with technical and non-technical stakeholders. These skills and qualifications are essential to ensure seamless operations, minimize downtime, and support the organization's communication needs.

What is the difference between Telecom Administrator vs Network Technician?

AspectTelecom AdministratorNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+ are common.Often requires a high school diploma or associate degree; certifications like Cisco CCNA or CompTIA Network+ are also common.
Work EnvironmentOffice settings managing telecom systems, vendor coordination, and system configurations.Data centers, server rooms, or on-site locations troubleshooting network hardware and connectivity issues.
Employer & Industry UsageUsed by telecom service providers, large corporations, and IT departments managing communication systems.Employed by IT departments, telecom companies, and service providers focusing on network infrastructure.

While both roles involve network and communication systems, a Telecom Administrator primarily manages and oversees telecom infrastructure and services, whereas a Network Technician focuses on installing, troubleshooting, and maintaining network hardware and connectivity. The Telecom Administrator typically has more administrative responsibilities, while the Network Technician handles technical, hands-on tasks.

More about Telecom Administrator jobs

What states have the most Telecom Administrator jobs?

States with the most job openings for Telecom Administrator jobs include:

What are popular job titles related to Telecom Administrator jobs?

For Telecom Administrator jobs, the most frequently searched job titles are:

Telecom Administrator jobs near you
Infographic showing various Telecom Administrator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,337 per year, or $33.8 per hour.

Telecom Administrator

Sarasota, FL • On-site

Trustbridge
Health Care and Social Assistance • 1 - 5K employees
Learn more about Trustbridgeexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Empath Health is seeking a Telecom Administrator is responsible for the architecture, implementation, administration, and ongoing optimization of the organization’s RingCentral unified communications and contact center platforms. This role serves as the primary technical owner of the voice and contact center environment and is responsible for ensuring reliable and scalable voice communications across the enterprise.

The Telecom Administrator designs and maintains enterprise voice solutions including telephony, messaging, video conferencing, and contact center functionality. The role requires deep technical expertise in VoIP technologies, call routing design, IVR architecture, and contact center operations. The Administrator works closely with business units, customer service teams, networking teams, and IT leadership to ensure that communication systems meet operational and customer engagement needs.

This role also serves as the primary escalation point for complex telephony and contact center issues and is responsible for driving improvements in system reliability, call flow efficiency, and user experience. The Senior Administrator is expected to lead projects, mentor junior staff, and contribute to long-term unified communications strategy

What you'll Do

  • The Telecom Administrator is responsible for designing and maintaining the architecture of the organization’s unified communications platform. This includes extension design, dial plans, call routing logic, and system-wide configuration standards. The Administrator ensures the environment is scalable, resilient, and aligned with business requirements.
  • A major responsibility of this role is the design and administration of the organization’s contact center environment. The Telecom Administrator is responsible for building and maintaining call queues, agent groups, routing profiles, and IVR structures that support customer engagement operations.
  • The Telecom Administrator designs and maintains complex IVR systems and call routing structures. This includes building multi-level menus, configuring routing rules, and implementing time-based routing.
  • The Telecom Administrator supports reporting and analytics capabilities within the contact center environment. This includes configuring reports, monitoring call metrics, and supporting operational reporting needs.
  • The Telecom Administrator works closely with network Administratoring teams to ensure optimal voice performance. This includes verifying Quality of Service (QoS) configurations and ensuring network infrastructure supports reliable voice communications.

Why Join Empath Health?

  • Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
  • Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
  • Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
  • Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

Education:

  • Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or related field preferred. Equivalent work experience may be considered in place of formal education.
  • 5+ years of VoIP or unified communications experience
  • 3+ years administering RingCentral

Certifications (Preferred)Preferred certifications may include:

  • RingCentral certifications
  • VoIP certifications
  • Network+
  • Security+
  • ITIL Foundation
What You'll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

Apply