ZipRecruiter

Log In

1

Telecom Administrator Jobs (NOW HIRING)

SPP

Network Telecom Administrator II

Little Rock, AR · On-site

$77K - $99K/yr

Network Telecom Administrator II Pay Range - $77,900.00 - $99,325.00 OVERVIEW The Network Telecom Administrator II position is responsible for performing duties as assigned and assisting other ...

SPP

Network Telecom Administrator II

Little Rock, AR · On-site

$77K - $99K/yr

Network Telecom Administrator II Pay Range - $77,900.00 - $99,325.00 OVERVIEW The Network Telecom Administrator II position is responsible for performing duties as assigned and assisting other ...

Aqua Aerobic

PC/Network Technician

Loves Park, IL · On-site

$29.08 - $36.14/hr

Backup for Network/Telecom Administrator as needed. * Keep up knowledge about PC/Network security threats and trends. Utilize virus, spamware and malware software to remove security threats from PC ...

next page

Showing results 1-20

People also search for

All JobsTelecom Administrator Jobs

Telecom Administrator information

See salary details

$37.5K

$70.3K

$109.5K

How much do telecom administrator jobs pay per year?

As of Jul 7, 2026, the average yearly pay for telecom administrator in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Administrator vs Network Technician?

AspectTelecom AdministratorNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA or CompTIA Network+ are common.Often requires a high school diploma or associate degree; certifications like Cisco CCNA or CompTIA Network+ are also common.
Work EnvironmentOffice settings managing telecom systems, vendor coordination, and system configurations.Data centers, server rooms, or on-site locations troubleshooting network hardware and connectivity issues.
Employer & Industry UsageUsed by telecom service providers, large corporations, and IT departments managing communication systems.Employed by IT departments, telecom companies, and service providers focusing on network infrastructure.

While both roles involve network and communication systems, a Telecom Administrator primarily manages and oversees telecom infrastructure and services, whereas a Network Technician focuses on installing, troubleshooting, and maintaining network hardware and connectivity. The Telecom Administrator typically has more administrative responsibilities, while the Network Technician handles technical, hands-on tasks.

How does a Telecom Administrator typically collaborate with other IT and business teams within an organization?

Telecom Administrators frequently work alongside network engineers, IT support staff, and business units to ensure reliable and secure communication systems. They coordinate with IT teams to integrate telecom solutions with existing infrastructure and assist end users with troubleshooting. Additionally, they may partner with procurement or finance departments to evaluate service providers or manage telecom budgets. Effective communication and teamwork are essential, as the role often requires balancing technical requirements with organizational objectives.

What are the key skills and qualifications needed to thrive as a Telecom Administrator, and why are they important?

To thrive as a Telecom Administrator, you need a solid understanding of telecommunications systems, network infrastructure, and troubleshooting, typically supported by a degree in information technology or a related field. Familiarity with PBX systems, VoIP platforms, network management tools, and certifications like CompTIA Network+ or Cisco CCNA is highly beneficial. Strong analytical thinking, attention to detail, and effective communication help in managing incidents and collaborating with technical and non-technical stakeholders. These skills and qualifications are essential to ensure seamless operations, minimize downtime, and support the organization's communication needs.

What are Telecom Administrators?

Telecom Administrators are IT professionals responsible for managing and maintaining an organization’s telecommunications systems, including phone networks, VoIP systems, and related hardware and software. They ensure these systems operate efficiently, troubleshoot issues, and oversee upgrades or new installations. Telecom Administrators also monitor network performance, manage security protocols, and may assist with budgeting for telecom services. Their work is crucial for ensuring reliable internal and external communication within a company.
More about Telecom Administrator jobs
What states have the most Telecom Administrator jobs? States with the most job openings for Telecom Administrator jobs include:
What job categories do people searching Telecom Administrator jobs look for? The top searched job categories for Telecom Administrator jobs are:
Telecom Administrator jobs near you
Infographic showing various Telecom Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,337 per year, or $33.8 per hour.
Telecom Administrator

Telecom Administrator

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Re-posted 21 days ago

Job description

Job Title:  Telecom Administrator

Location:  Charlotte, NC
 
JD:
  • System Administration & Support
    • Administer and maintain Avaya Communication Manager (CM) and Call Management System (CMS), including user provisioning, call routing, and system configuration.
    • Manage Cisco Unity Voicemail, including mailbox setup, password resets, and troubleshooting voicemail issues.
    • Oversee RedSky E911 services, ensuring accurate location data and compliance with emergency calling regulations (Kari’s Law, Ray Baum Act).
    • Support Verint call recording and analytics platforms, including configuration, monitoring, and troubleshooting.
    • Respond to telecom-related support requests, resolve incidents, and document solutions.
  • Monitoring & Maintenance
    • Monitor system performance and availability using diagnostic tools.
    • Perform regular system health checks, backups, and updates.
    • Coordinate with vendors for hardware/software updates and service issues.
  • User Access & Provisioning
    • Provision and deprovision users, manage permissions, and update call routing as needed.
    • Maintain telecom documentation, change logs, and inventory records.
  • Compliance & Security
    • Ensure systems comply with internal policies and external regulations (e.g., E911 legislation).
    • Assist with implementing security protocols and compliance standards.
  • Collaboration & Training
    • Work closely with IT teams, business units, and external vendors.
    • Provide training and support to end users and other technical staff.
 

Required Skills & Qualifications

  • Hands-on experience with Avaya CM, CMS, Cisco Unity Voicemail, RedSky E911, and Verint platforms.
  • Knowledge of VoIP protocols, call flow configuration, auto attendants, and voicemail systems.
  • Familiarity with unified communications platforms and basic networking (TCP/IP, VLANs, QoS).
  • Strong troubleshooting and diagnostic skills.
  • Excellent customer service, communication, and documentation abilities.
  • Ability to multitask and resolve issues under pressure.

Education & Certifications:

  • Associate degree in information technology, telecommunications, or related field (or equivalent work experience).
  • Certifications such as CompTIA Network+, Cisco CCNA, or Avaya certifications are preferred.
 

Preferred Experience

  • Supporting multi-site or hybrid work environments.
  • Experience with enterprise VoIP analytics and contact center technologies.
Knowledge of scripting (PowerShell, Python) for automation