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Telecom Strategy Jobs (NOW HIRING)

Safelite Group

Senior Telecom Engineer

Columbus, OH

This role plays a critical part in advancing Safelite's telecom strategy, including migration to cloud-based telephony platforms, improving operational reliability, and ensuring scalable, secure ...

5x5 Telecom

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Telecom Field Technician II

Pasadena, CA · On-site

$26 - $32/hr

Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... Strategic Collaboration * Cross-Functional Synergy: Partner with the Network Engineering and IT ...

CloudHQ LLC

Digital Infrastructure Director

Ashburn, VA · On-site

The ideal candidate will direct regional engineering staff, govern vendor relationships, enforce strict project execution sequencing, and ensure world-class delivery of our telecom strategy. What You ...

CloudHQ LLC

Digital Infrastructure Director

Ashburn, VA · On-site

The ideal candidate will direct regional engineering staff, govern vendor relationships, enforce strict project execution sequencing, and ensure world-class delivery of our telecom strategy. What You ...

CloudHQ LLC

Digital Infrastructure Director

Ashburn, VA · On-site

The ideal candidate will direct regional engineering staff, govern vendor relationships, enforce strict project execution sequencing, and ensure world-class delivery of our telecom strategy. What You ...

Gap, Inc.

Telecom Manager

Pleasanton, CA · On-site

Telecom Optimization & Strategy • Execute the telecom optimization strategy across global retail stores, corporate offices, and distribution centers. • Continuously assess telecom services to ...

Gap Inc.

Telecom Manager

Pleasanton, CA

Telecom Optimization & Strategy • Execute the telecom optimization strategy across global retail stores, corporate offices, and distribution centers. • Continuously assess telecom services to ...

Gap Inc.

Telecom Manager

San Francisco, CA

Telecom Optimization & Strategy • Execute the telecom optimization strategy across global retail stores, corporate offices, and distribution centers. • Continuously assess telecom services to ...

TEKsystems

Network Strategist- GIS

Dallas, TX · Remote

$60 - $85/hr

... analysis, Telecom, strategy, HFC, Fiber, Market Planning, Business outcomes, network engineering, Sql, Data, Data analysis, Arcgis, Geographic information system, Analysis Additional Skills ...

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All JobsTelecom Strategy Jobs

Telecom Strategy information

See salary details

$55.5K

$124.7K

$217.5K

How much do telecom strategy jobs pay per year?

As of Aug 3, 2026, the average yearly pay for telecom strategy in the United States is $124,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $157,500.00 per year, depending on experience, location, and employer.

What is Telecom Strategy?

Telecom strategy refers to the planning and implementation of policies, technologies, and business approaches within the telecommunications industry to achieve organizational goals. This involves analyzing market trends, regulatory environments, and technological advancements to make informed decisions about network investments, product offerings, and partnerships. Professionals in telecom strategy work to ensure that their companies remain competitive and are able to adapt to rapid changes in the industry. The role often requires strong analytical skills, industry knowledge, and the ability to forecast future developments.

What are the key skills and qualifications needed to thrive in a Telecom Strategy role, and why are they important?

To thrive in a Telecom Strategy role, you need a strong background in telecommunications, business analysis, and strategic planning, often supported by a degree in engineering, business, or a related field. Familiarity with industry-standard tools like network planning software, data analytics platforms, and certifications such as PMP or ITIL is beneficial. Excellent communication, analytical thinking, and stakeholder management skills help you navigate complex projects and drive organizational goals. These competencies are essential for aligning technology initiatives with business objectives and maintaining competitiveness in a rapidly evolving industry.

What are some common challenges faced by professionals in Telecom Strategy roles, and how can they be successfully managed?

Professionals in Telecom Strategy often encounter challenges such as rapidly evolving technology trends, regulatory changes, and intense industry competition. Staying informed about emerging technologies and market shifts is crucial, as is fostering strong cross-functional relationships with engineering, marketing, and regulatory teams. Successful telecom strategists proactively engage in continuous learning, leverage data-driven insights for decision-making, and maintain agility to adapt strategies in response to industry changes.

What is the difference between Telecom Strategy vs Network Planning?

AspectTelecom StrategyNetwork Planning
Required CredentialsBachelor's or Master's in Telecommunications, Business, or related fields; certifications like CCNP or Cisco certificationsBachelor's or Master's in Telecommunications, Electrical Engineering, or related fields; certifications like Cisco certifications
Work EnvironmentStrategic teams, corporate offices, consulting firmsTechnical teams, network operations centers, engineering departments
Employer & Industry UsageTelecom carriers, consulting firms, technology companiesTelecom carriers, infrastructure providers, network equipment vendors
Common Search & ComparisonYesYes

Telecom Strategy focuses on high-level planning, market analysis, and long-term business goals, while Network Planning involves technical design, capacity planning, and implementation of telecom networks. Both roles are essential in the telecom industry but serve different functions within the organization.

More about Telecom Strategy jobs
What states have the most Telecom Strategy jobs? States with the most job openings for Telecom Strategy jobs include:
What job categories do people searching Telecom Strategy jobs look for? The top searched job categories for Telecom Strategy jobs are:
Telecom Strategy jobs near you
Infographic showing various Telecom Strategy job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $124,659 per year, or $59.9 per hour.

Senior Telecom Engineer

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

207th of 363 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Job Description
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Senior Telecom Engineer is responsible for the design, operation, optimization, and support of enterprise telecommunications systems and services. This role plays a critical part in advancing Safelite's telecom strategy, including migration to cloud-based telephony platforms, improving operational reliability, and ensuring scalable, secure communication services across all environments. The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center, carrier, and unified communications solutions while partnering with key stakeholders to drive innovation, operational excellence, and service reliability.
What You Will Do
Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration, optimization, and support of enterprise telecom platforms and services, including:
  • Genesys Cloud Contact Center
  • Xima
  • Avaya Cloud Office (ACO)
  • Voice infrastructure
  • SIP-based communications
  • IVR solutions
  • Enterprise call routing solutions

Managed Service Provider (MSP) Partnership & Service Delivery- Partner with managed service providers to ensure effective delivery, support, and continuous improvement of telecom services.
  • Provide technical direction, oversight, and escalation support to MSP resources.
  • Ensure alignment with internal standards, operational expectations, and service requirements.
  • Hold MSPs accountable to SLAs, performance metrics, and service quality standards.
  • Collaborate on incident response, problem management, and change execution activities.

Documentation, Standards & Operational Readiness- Maintain telecom architecture, configuration, and operational documentation.
  • Ensure solutions are supportable and scalable.
  • Develop and maintain standardized documentation.
  • Facilitate effective knowledge transfer to operations and support teams.
  • Support operational readiness and continuous improvement initiatives.

Telecom Strategy, Architecture & Vendor Management- Partner with the Telecom Architect to define, influence, and execute the telecom roadmap, standards, and vendor strategy.
  • Align telecom initiatives with business and technology objectives.
  • Evaluate emerging technologies and recommend improvements.
  • Support vendor relationships and solution governance activities.

Operational Support, Escalations & Technical Leadership- Serve as a senior technical resource for enterprise telecom operations.
  • Act as a primary Tier 3 escalation point within a 24x7 on-call rotation.
  • Drive rapid resolution of complex issues impacting Contact Center, Corporate, and Field telecom solutions.
  • Lead troubleshooting efforts across voice, carrier, SIP, SBC, and contact center environments.
  • Provide technical leadership, mentoring, and knowledge sharing for engineers and operational support teams.
  • Support major incident response and root cause analysis activities.

Performs other duties as assigned
Complies with all policies and standards
What You Will Need
Bachelor's Degree Information Technology, Computer Science, Telecommunications, Engineering, or related field Preferred
7-10 years experience supporting enterprise telecommunications environments Required
Required Experience & Technical Knowledge
  • Deep technical expertise in enterprise telecommunications, unified communications, contact center technologies, internet services, and networking environments.
  • Demonstrated experience serving as a telecom engineering lead within an enterprise environment.
  • Experience providing leadership for voice, SIP, SBC, carrier, and contact center operations.
  • Experience supporting SIP-based voice architectures, SIP trunks, and Session Border Controller (SBC) technologies.
  • Experience working with multiple monitoring systems and correlating data from various inputs to identify issues and drive timely resolution.
  • Strong troubleshooting methodology and problem-resolution skills.
  • User-level understanding and experience with Windows and Linux operating systems, network hardware and protocols, network storage systems, and Apache web servers.

Required Skills & Competencies
  • Strong analytical, problem-solving, communication, and documentation skills.
  • Ability to work effectively in a dynamic operational environment with multiple priorities and stakeholders.
  • Effective communication skills with users, IT professionals, vendors, and leadership teams.
  • Strong collaboration and stakeholder management capabilities.
  • Ability to mentor team members and provide technical leadership.
  • Ability to work independently and drive issues through resolution.
  • Ability to participate in after-hours support and on-call rotations as required.

What You Will Get:
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs.
#LI-Onsite #LI-MH1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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