... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer ...
... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer ...
Telecom Supervisor MDU
Fort Myers, FL · On-site
... meets engineering blueprints. * Safety Enforcement: Enforce strict adherence to company safety ... Collaborate closely with the Telecom Manager to align daily field activities with broader project ...
Telecom Supervisor MDU
Fort Myers, FL · On-site
... meets engineering blueprints. * Safety Enforcement: Enforce strict adherence to company safety ... Collaborate closely with the Telecom Manager to align daily field activities with broader project ...
Aerial Telecom Lineman
New Port Richey, FL · On-site
$19 - $25.50/hr
The Aerial Telecom Lineman serves as the lead technician on aerial construction sites, directing ... Perform quality checks on completed aerial construction work to ensure compliance with engineering ...
Aerial Telecom Lineman
New Port Richey, FL · On-site
$19 - $25.50/hr
The Aerial Telecom Lineman serves as the lead technician on aerial construction sites, directing ... Perform quality checks on completed aerial construction work to ensure compliance with engineering ...
Company Overview Smart City Telecom is a full-service telecommunications company that has been ... Job Summary As Director of OSP Engineering, you will lead the planning, permitting, and ...
Company Overview Smart City Telecom is a full-service telecommunications company that has been ... Job Summary As Director of OSP Engineering, you will lead the planning, permitting, and ...
Since 1936, we've been the Best Choice in utility engineering and construction. Safety is our top ... Underground Telecom Construction Supervisor at our Plant City, FL (Tampa area) office . Our ...
Since 1936, we've been the Best Choice in utility engineering and construction. Safety is our top ... Underground Telecom Construction Supervisor at our Plant City, FL (Tampa area) office . Our ...
Aerial Telecom Lineman
Panama City, FL · On-site
$19 - $25.75/hr
... engineering designs and client requirements. • Document work progress, material usage, and field ... aerial telecom construction techniques and safety procedures. Key Measures / Key Performance ...
Aerial Telecom Lineman
Panama City, FL · On-site
$19 - $25.75/hr
... engineering designs and client requirements. • Document work progress, material usage, and field ... aerial telecom construction techniques and safety procedures. Key Measures / Key Performance ...
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications ( Full-time ) Melbourne, FL - DK
Melbourne, FL · On-site
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications ( Full-time ) Melbourne, FL - DK
Melbourne, FL · On-site
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications
Melbourne, FL · On-site
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications
Melbourne, FL · On-site
$200K - $240K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
... telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. == Manage strategic partners, OEMs, and MSPs to ensure SLA ...
... telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. == Manage strategic partners, OEMs, and MSPs to ensure SLA ...
Aerial Telecom Lineman
Punta Gorda, FL · On-site
$19.25 - $26/hr
ITG Communications is hiring an Aerial Telecom Lineman in Punta Gorda, FL Responsible for ... Perform quality checks on completed aerial construction work to ensure compliance with engineering ...
Aerial Telecom Lineman
Punta Gorda, FL · On-site
$19.25 - $26/hr
ITG Communications is hiring an Aerial Telecom Lineman in Punta Gorda, FL Responsible for ... Perform quality checks on completed aerial construction work to ensure compliance with engineering ...
... telecom services ... Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ...
... telecom services ... Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ...
General Characteristics Responsible for engineering and/or analytical tasks and activities ... Monitors the operation of telecom network systems. Performs complex tasks relating to telecom ...
General Characteristics Responsible for engineering and/or analytical tasks and activities ... Monitors the operation of telecom network systems. Performs complex tasks relating to telecom ...
General Characteristics Responsible for engineering and/or analytical tasks and activities ... Monitors the operation of telecom network systems. Performs complex tasks relating to telecom ...
Quick apply
General Characteristics Responsible for engineering and/or analytical tasks and activities ... Monitors the operation of telecom network systems. Performs complex tasks relating to telecom ...
Company Overview Smart City Telecom is a full-service telecommunications company that has been ... Skilled in reading cable drawings and engineering designs; able to identify underground cable ...
Quick apply
Company Overview Smart City Telecom is a full-service telecommunications company that has been ... Skilled in reading cable drawings and engineering designs; able to identify underground cable ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... telecom services ... Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ...
Quick apply
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... telecom services ... Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and ...
Director, Network & Unified Communications
Melbourne, FL · On-site
$156K - $290K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Director, Network & Unified Communications
Melbourne, FL · On-site
$156K - $290K/yr
Lead a global team of network and telecom engineers, architects, and operations specialists; foster a culture of ownership, engineering rigor, and continuous improvement. * Manage strategic partners ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high ... telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high ... telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer ...
Experience in telecom systems, dial plans, switching architecture, telephony, and wiring ... Responsible for engineering and/or analytical tasks and activities associated with areas within the ...
Experience in telecom systems, dial plans, switching architecture, telephony, and wiring ... Responsible for engineering and/or analytical tasks and activities associated with areas within the ...
Telecom Engineer information
See Florida salary details
$18.32 - $21.57
5% of jobs
$21.57 - $24.82
6% of jobs
$24.82 - $28.07
11% of jobs
$28.74 is the 25th percentile. Wages below this are outliers.
$28.07 - $31.32
12% of jobs
The median wage is $33.80 / hr.
$31.32 - $34.57
20% of jobs
$34.57 - $37.82
13% of jobs
$40.96 is the 75th percentile. Wages above this are outliers.
$37.82 - $41.07
8% of jobs
$41.07 - $44.32
5% of jobs
$44.32 - $47.57
10% of jobs
$47.57 - $50.82
4% of jobs
$50.82 - $54.07
5% of jobs
$18
$36
$54
How much do telecom engineer jobs pay per hour?
What are some common challenges Telecom Engineers face when working on large-scale network deployments?
What engineers make $500,000?
What are Telecom Engineers?
What engineers make $300,000 a year?
What is the highest salary in telecom?
What is the work of a telecom engineer?
What are the key skills and qualifications needed to thrive as a Telecom Engineer, and why are they important?

Full-time
Posted 7 days ago
Job description
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams, ensuring high service quality, operational efficiency, and effective communication with stakeholders.
Responsibilities:
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Qualifications:
Required:
• 5–10 years’ experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment.
Preferred:
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Company:
Source 1 Solutions offers a vast array of products, from drug testing and background checks to driving records and DNA paternity testing, to businesses large and small. Founded in 2001, the company is headquartered in Austin, Texas, US, , with a team of 2-10 employees. The company is currently Early Stage.