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Technology Operations Jobs (NOW HIRING)

Montana State Fund

IT Operations Director

Helena, MT · On-site

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

TAT Technologies Ltd

IT Operations Manager

Tulsa, OK · On-site

We are seeking a dynamic, hands-on IT Operations Manager to support our IT infrastructure and strategy. This role blends operational leadership with strategic oversight, supporting both site level ...

Los Angeles Times

Director, IT Operations

El Segundo, CA · On-site

$165K - $180K/yr

The Director of IT Operations is responsible for leading the strategy, execution, and continuous improvement of the organization's IT infrastructure and support services, including the IT Service ...

The Midtown Group

IT Operations Manager

Washington, DC · On-site

Drive Technology Excellence Across a Growing Organization We are seeking an experienced and forward-thinking IT Operations Manager to lead and evolve our technology infrastructure, business systems ...

PathWays

IT Operations Supervisor

Washington, PA · On-site

IT Operations Supervisor At PathWays, our mission is all about making a meaningful difference in the lives of those we serve-and behind every successful program is technology that works seamlessly.

RSM

IT Operations Manager

Minneapolis, MN · On-site

The IT Operations Manager leads professionals in monitoring, maintaining, and improving system performance and data processing activities. Oversees daily operational execution, supports shortterm ...

Bish's RV

Director-IT Operations

Meridian, ID · On-site

We're looking for someone to lead the IT operations function that keeps our stores connected, our systems reliable, and our 1,200+ team members supported. Just as importantly, we need a leader who ...

Vaco by Highspring

IT Operations Manager

Mason, OH · On-site

The IT Operations Manager will remain close to the technology, contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global ...

RSM

IT Operations Manager

Chicago, IL · On-site

The IT Operations Manager leads professionals in monitoring, maintaining, and improving system performance and data processing activities. Oversees daily operational execution, supports shortterm ...

RSM

IT Operations Manager

Raleigh, NC · On-site

The IT Operations Manager leads professionals in monitoring, maintaining, and improving system performance and data processing activities. Oversees daily operational execution, supports shortterm ...

Mercor

Technology Operations Lead

San Francisco, CA · On-site

$100K - $200K/yr

About the role We're hiring an IT Operations Lead to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll partner directly with the Head of ...

Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

Quartz Health Solutions is seeking a Manager, Technology Operations (Tech Ops) to lead a team responsible for the reliability, performance, and continuous improvement of core infrastructure services.

X-Rite

IT Operations Manager

Grand Rapids, MI · On-site

The IT Operations Manager will manage the IT Operations and Client services team while ensuring high system availability, upholding strict cyber security standards, and cost-effective operations ...

Super Micro Computer

GM, IT Operations

San Jose, CA · On-site

$225K - $265K/yr

The General Manager, IT Operations is responsible for leading end-to-end IT service delivery and operational excellence across the organization. This role serves as the primary liaison between ...

BISHS RV INC

Director-IT Operations

Meridian, ID

We're looking for someone to lead the IT operations function that keeps our stores connected, our systems reliable, and our 1,200+ team members supported. Just as importantly, we need a leader who ...

Ashley Northeast

IT Operations Analyst

Edison, NJ · On-site

$55K - $65K/yr

Technology Operations & Monitoring * Assess, monitor, and maintain the health of Applications, Servers, Networks, Telephony, End User Computing devices, and other IP-connected technologies.

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All JobsTechnology Operations Jobs

Technology Operations information

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$12

$24

$38

How much do technology operations jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for technology operations in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.
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Technology Operations jobs near you
IT Operations Director

IT Operations Director

Montana State Fund

Helena, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description


This posting is scheduled to close on July 30, 2026. If a sufficient number of qualified applications are received, this posting may close early. Apply today!
About the Job
Montana State Fund (MSF) is seeking a skilled and mission-driven IT Operations Director to lead the reliable, secure, and efficient delivery of the technology services our employees rely on every day. Reporting to the Chief Information Officer and serving as a member of the IT Department leadership team, the IT Operations Director ensures that the systems, tools, and infrastructure supporting MSF's work are dependable, stable, and optimized for performance.
This role guides the teams responsible for infrastructure health, service quality, incident response, and customer support. Blending strategic leadership with hands-on operational oversight, the position promotes transparency, continuous improvement, and strong partnerships with internal business units. Through this work, the role ensures that the technology powering MSF is resilient, cost-effective, and consistently aligned with organizational needs.
Key responsibilities include:
  • Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services that align with MSF business objectives.
  • People Leadership and Talent Development: Lead and develop a high-performing, customer-focused IT Operations team. Foster a collaborative and innovative environment where team members are passionate about supporting MSF's mission and delivering excellent service to policyholders and injured workers.
  • Cross-Functional Collaboration and Partnership: Partner collaboratively with business leaders, executives, vendors, and cross-functional IT teams to deliver technology solutions, manage critical incidents, drive operational excellence, and support strategic initiatives and projects.
  • Operational Governance and Administration: Oversee IT Operations governance and administration, including service delivery metrics, operational planning, budgets, vendor management, infrastructure lifecycle management, and continuous process improvement to ensure consistent, cost-effective service delivery.

Additional functions:
  • Manage vendor relationships and budgets effectively to optimize service quality, control costs, and ensure that technology investments support MSF's strategic and operational objectives.
  • Foster strong relationships with stakeholders across all levels of the organization, leveraging outstanding communication and leadership to drive collaborative initiatives.

This is an excellent opportunity for a leader who excels at operational discipline, clear communication, and building strong, reliable teams dedicated to serving MSF's mission.
Required Skills
About You
To find success and satisfaction in this role, candidates will possess the following traits:
  • A seasoned operations leader who brings deep experience in IT service delivery, infrastructure, or applications-and a passion for ensuring that technology "just works" for the people who depend on it.
  • Thrive in fast-paced environments, excel at managing complexity, and lead with a mindset focused on stability, customer experience, and continuous improvement.
  • Communicate clearly, collaborates naturally, and builds trust across all levels of an organization.
  • Enjoy solving operational challenges, guiding teams through change, and ensuring that mission-critical systems are reliable, secure, and aligned with business needs.
  • A leader who demonstrates strong ownership, approaches challenges with curiosity, works with speed and intention, and consistently delivers high-quality results.

At Montana State Fund, how we do our jobs matters to us as much as what we do. To support our customer-centered workplace, successful candidates are team players who possess:
  • Customer and growth mindset
  • Empathy
  • Accountability
  • Adaptability
  • Resiliency
  • Communication skills

Required Experience
Minimum qualifications
  • Bachelor's degree in a field relevant to the position, and
  • Ten (10) years of IT business operations experience or IT applications experience, including four (4) years in IT operations leadership.

An equivalent combination of education and experience of the above requirements may be considered.
Preferred:
  • Master's degree in a field relevant to the position.
  • Five (5) years' experience in insurance or related industry.
  • Experience working with Guidewire Insurance Suite or similar insurance solutions.
  • Experience with AWS cloud.
  • Certifications such as AWS Solution Architect, PMP, or Agile.

About Montana State FundMontana State Fund is more than just an insurance company. We are a team of dedicated professionals committed to making a positive impact. Our mission is to partner with employers and their employees to care for those injured on the job and champion a culture of workplace safety for our fellow Montanans.
Six values guide us in our day-to-day work:
  1. Do what's right
  2. Deliver with heart
  3. Focus on what matters
  4. Succeed together
  5. Find a better way
  6. Take the long view

Job locationThis position requires regular attendance and presencein the MSF Helena office.
Working conditionsFast paced general office environment. Some stress may occur. Regular travel is not expected but may occur occasionally around organizational specific events or during the course of employment. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity, detailed verbal communications and fine finger manipulation for working with computer keyboards.
Compensation and BenefitsStarting salary for this exempt position begins at $149,400 - $186,700 per year.
Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including:
  • Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
  • Flexible spending accounts for dependent care and medical expenses.
  • Public employees' retirement plan tax-deferred contributions with a generous employer match.
  • Optional 457(b) deferred compensation to further increase retirement savings.
  • Higher education reimbursement and other training and development programs.
  • Robust personal leave, paid holidays, and extended leave.

Learn more about working at MSF: click here
Are you interested in this opportunity? Apply today!

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