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Technology Operations Jobs in Connecticut (NOW HIRING)

DFO Referrals

IT Operations Specialist

Westport, CT · Hybrid

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under ...

DFO Referrals

IT Operations Specialist

Westport, CT · On-site

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under ...

CVS Health

IT Operations Analyst

Windsor, CT

$21.10 - $44.99/hr

Position Summary This IT Operations Specialist role within Command Center Operations (CCO) is to provide a single point of contact for resolving technical problems within the CVS Health environment.

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Robert Half

IT Manager

Windsor, CT · On-site

$80K - $90K/yr

Direct day-to-day IT operations to maintain dependable, secure, and efficient technology services across the organization. * Manage infrastructure, core systems, and hardware resources while ...

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Technology Operations information

See Connecticut salary details

$12

$23

$36

How much do technology operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technology operations in Connecticut is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.06 per hour, depending on experience, location, and employer.

What is technology operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What are the key skills and qualifications needed to thrive in technology operations?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.

What are some common challenges faced in a technology operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are 5 careers in technology operations?

Five careers in technology operations include Systems Administrator, Network Engineer, IT Support Specialist, Cloud Operations Engineer, and Security Analyst. These roles involve managing IT infrastructure, ensuring system security, and supporting network and cloud environments, often requiring certifications like CompTIA or Cisco. They typically demand strong problem-solving skills and familiarity with tools such as monitoring software and cloud platforms.

What are the most commonly searched types of Technology Operations jobs in Connecticut?

The most popular types of Technology Operations jobs in Connecticut are:

What are popular job titles related to Technology Operations jobs in Connecticut?

For Technology Operations jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Technology Operations jobs in Connecticut look for?

The top searched job categories for Technology Operations jobs in Connecticut are:

Technology Operations jobs near you
Infographic showing various Technology Operations job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,891 per year, or $23 per hour.

IT Operations Specialist

Dalio Family Office

Westport, CT • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Key responsibilities

  • Serve as a first point of contact for IT support, triaging, resolving issues, and maintaining ticket hygiene.

  • Manage endpoint environments including provisioning, configuration, patching, compliance, and lifecycle management for macOS and Windows devices.

  • Administer identity and access management through Okta and Entra ID, including provisioning and deprovisioning access to SaaS applications.

Job description

IT Operations Specialist
Dalio Family Office Overview:
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO's culture is built around meaningful work and meaningful relationships and the family's commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
Position Summary:
The IT Operations Specialist serves as a regional lead for end-user technology support, endpoint management, and identity and access administration across global workforce. This role partners with a UAE-based team to provide follow-the-sun support across multiple time zones. The role delivers hands-on support to corporate and engineering users while helping maintain the operational controls that support compliance, cybersecurity, and regulatory requirements. The position works closely with global IT and Security Engineering teams to ensure a secure, reliable, and efficient technology environment.
Day-to-day responsibilities would include a combination of the following:
  • Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket hygiene.
  • Partner with UAE and Singapore-based IT colleagues to deliver consistent support across global time zones.
  • Manage the macOS endpoint environment, including provisioning, configuration, patching, compliance, and lifecycle management through Jamf; support Windows devices through Intune as needed.
  • Administer identity and access management through Okta and Entra ID.
  • Provision and deprovision access to SaaS applications, including Slack, Atlassian, Figma, and approved AI tools.
  • Enforce endpoint security standards, including encryption, MDM compliance, EDR health, and patch management; drive remediation of non-compliant devices.
  • Support secure connectivity for office and remote users, including Wi-Fi, Zscaler, Tailscale, AV/conferencing systems, and printing services.
  • Assist with IT and cybersecurity incident response activities, coordinating with Security Engineering and managed detection partners.
  • Support ISO 27001 operational controls relevant to IT operations, including access reviews, asset management, change records, and audit evidence collection. Maintain documentation to a standard suitable for audit.
  • Support vendor relationships for IT services in region, including hardware suppliers, ISPs, telephony, and software vendors.
  • Contribute to cross regional IT projects working in partnership with global IT and Security Engineering teams.
  • Produce and maintain user-facing guidance, internal runbooks, and standard operating procedures.
  • Provide white-glove support to senior leaders and support critical business events, including occasional after-hours assistance.
  • Additional duties as assigned

The ideal candidate will possess the following knowledge, skills, attributes, and values:
  • Driven to achieve excellence - high standards and expectations
  • Highly organized and reliable
  • Ability to synthesize, report, and analyze information
  • Ability to manage and drive multiple initiatives to completion
  • Proven ability to work independently with excellent judgment and discretion
  • Thrive in a fast-paced, fluid environment and be comfortable navigating ambiguity
  • Excellent written and verbal communication, with the ability to support senior stakeholders calmly and credibly under pressure.

Illustrative Benefits:
  • 100% company paid medical premiums
  • 17 company paid holidays
  • Friday summer hours
  • Monthly community happy hours
  • Hybrid work environment
  • Free catered food services for in-office days
  • Generous PTO offering
  • Casual dress code
  • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
  • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field; Or equivalent professional experience
  • 3+ years' experience in IT operations, end-user support, or systems administration
  • Hands-on experience managing macOS environments with Jamf, including device management, patch policies, compliance reporting, and automation
  • Experience administering Okta including SSO, group-based access, lifecycle workflows, and MFA policies
  • Working knowledge of Entra ID and Microsoft 365 in a hybrid identity environment
  • Understanding of endpoint security and access controls
  • Experience supporting collaboration tooling including Slack, Zoom, Microsoft 365, and Atlassian.
  • Experience operating in a global team; comfort coordinating across time zones and supporting users remotely
  • Strong incident handling discipline, with the ability to document actions clearly enough to support audit and regulatory review.
  • Travel required up to 15%

Preferred Qualifications
  • Experience within a fintech, financial services, or family office environment.
  • Relevant certifications such as JAMF 200, Okta Certified Administrator, Apple Certified Support Professional, CompTIA A+/Security+, or Microsoft Endpoint Administrator Associate.
  • Familiarity with ISO 27001, SOC 2, or similar compliance frameworks.
  • Experience with secure access and cloud-based productivity tools.
  • Exposure to developer tools such as GitHub or JFrog.
  • Experience supporting enterprise AI tools, including ChatGPT Enterprise, Claude, or similar platforms.

Compensation:
Compensation for the role includes a competitive salary in the range from $90,000 -$120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
Use of AI in the Application Process
We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.
Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company's recruiting process or the administration of candidate applications.
Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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