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How much do technical support specialist part time jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for technical support specialist part time in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a technical support specialist part time?

A Technical Support Specialist Part Time job involves assisting customers or internal users with technical issues related to software, hardware, or network systems. Responsibilities may include troubleshooting problems, providing step-by-step guidance, and documenting solutions. Part-time specialists typically work fewer hours than full-time employees, with flexible schedules depending on business needs. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support specialist part time position?

To thrive as a Technical Support Specialist Part Time, you need strong problem-solving abilities, solid understanding of computer systems and networks, and typically a degree or relevant certification in IT or a related field. Expertise with help desk ticketing software, remote troubleshooting tools, and knowledge of operating systems and common applications is valuable. Excellent communication, patience, and active listening skills help you address user concerns efficiently and build trust. These skills ensure prompt, effective technical support and contribute to positive user experiences and productivity.

What are the typical work hours and scheduling expectations for a part-time technical support specialist?

Part-time Technical Support Specialists usually work flexible hours, which may include evenings, weekends, or split shifts depending on the company's support coverage needs. You might be scheduled for consistent weekly shifts, or your hours could vary based on call volume and staffing requirements. Many organizations offer the option to work remotely, but some roles require on-site presence, especially if hardware troubleshooting is needed. This flexibility can make it a suitable role for students or those seeking to supplement their income while balancing other commitments. Being adaptable with your schedule is often appreciated by employers in this field.

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Technical Support Specialist Part Time jobs near you
Infographic showing various Technical Support Specialist Part Time job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Level I Technical Support Specialist (Part-Time)

Ironton Telephone & Internet Company

Allentown, PA • On-site

$22 - $28.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

Level I Technical Support Specialist (Part-Time)

Ironton Telephone & Internet Company
Coplay, PA

Pay: $22.00–$28.50 per hour
Schedule: Part-Time (25–29 hours per week)
Opportunity: Flexible schedule with potential to transition into a full-time position.

About Us

Ironton Telephone & Internet Company has proudly served the Lehigh Valley since 1909. As a family-owned telecommunications provider, we're committed to delivering exceptional service while fostering a supportive, team-oriented work environment.

Position Overview

We're seeking a customer-focused Level I Technical Support Specialist to provide first-level technical support for our customers and employees. In this role, you'll troubleshoot hardware, software, network connectivity, phones, and other technology-related issues for both onsite and remote users.

If you enjoy solving technical problems, helping people, and growing your IT career, we'd love to hear from you. Hands-on training is provided for all company-specific systems and tools.

Key Responsibilities

• Provide first-level technical support for hardware, software, printers, phones, and network connectivity issues

• Troubleshoot Windows and macOS computers, Microsoft 365, smartphones, and common business applications

• Diagnose and resolve issues involving routers, switches, wireless networks, VPNs, DNS, DHCP, and TCP/IP

• Install and configure user workstations, devices, and software

• Create, document, and update support tickets within the IT ticketing and CRM system

• Escalate complex technical issues to higher-level support when necessary

• Deliver outstanding customer service while clearly communicating technical information to non-technical users

Minimum Qualifications

• High school diploma or GED

• 1+ year of IT Help Desk or Technical Support experience preferred

• Working knowledge of Windows, macOS, and Microsoft 365

• Basic understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and wireless networking

• Excellent communication and customer service skills

• Strong troubleshooting and problem-solving abilities

• Ability to prioritize multiple tasks in a fast-paced environment

• Valid driver's license with a safe driving record

Preferred Qualifications

• Forklift Certification (not required)

Physical Requirements

• Ability to lift up to 50 pounds

• Ability to work in confined spaces when necessary

• Ability to distinguish colors for networking and wiring tasks

Benefits (Available Upon Full-Time Employment)

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Short-Term & Long-Term Disability

• Group Life Insurance

• 401(k) with Company Match (up to 5%)

• Generous Paid Time Off

• Paid Vacation

• Paid Sick Leave

• 11 Paid Holidays

Apply Today

Ironton Telephone & Internet Company is an Equal Opportunity Employer.