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Operations Support Specialist Ii Jobs (NOW HIRING)

GridSource

Operations Support Specialist II

$52K - $70K/yr

We at Gridsource are hiring for an Operations Support Specialist II . As an Operations Support Specialist , you play a vital role in assisting with supporting the successful execution of projects by ...

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How much do operations support specialist ii jobs pay per year?

As of Aug 18, 2026, the average yearly pay for operations support specialist ii in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What does an Operations Support Specialist II do?

An Operations Support Specialist II is responsible for providing administrative and technical assistance to ensure that business operations run smoothly. Their duties often include coordinating workflow, troubleshooting operational issues, processing documents, supporting management with data analysis, and serving as a liaison between departments. They may also help improve processes, manage records, and assist with the implementation of new systems or procedures. This role typically requires strong organizational skills, attention to detail, and proficiency with office software. Prior experience in operations or support roles is usually preferred.

What are the key skills and qualifications needed to thrive as an Operations Support Specialist II?

To thrive as an Operations Support Specialist II, you need strong analytical abilities, attention to detail, and experience in process improvement, often backed by a relevant associate or bachelor’s degree. Familiarity with enterprise resource planning (ERP) systems, data management tools, and proficiency in Microsoft Office Suite are typically required, with some roles preferring certifications like Six Sigma or Lean. Excellent communication, problem-solving, and organizational skills help you efficiently coordinate tasks and support cross-functional teams. These skills and qualities are essential for optimizing operational workflows, reducing errors, and ensuring seamless business processes.

What are the most common challenges faced by an Operations Support Specialist II, and how can they be managed effectively?

As an Operations Support Specialist II, one of the most common challenges is juggling multiple high-priority tasks while maintaining accuracy and attention to detail. You may frequently respond to urgent requests from various departments, requiring strong organizational and communication skills. To manage these challenges effectively, it is important to prioritize tasks, use workflow management tools, and proactively communicate with team members to clarify expectations. Developing a solid understanding of company procedures can also help in quickly resolving issues and supporting smooth operations.
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Operations Support Specialist Ii jobs near you
Infographic showing various Operations Support Specialist Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Fleet Operations Support Specialist II

Fleet Services by Cox Automotive

Carmel, IN • On-site

$51K - $68K/yr

Other

Re-posted 8 hours ago

Job description

Fleet Operations Support Specialist II

Cox Fleet keeps your fleet moving. Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Fleet Operations Support Specialist II. The Fleet Operations Support Specialist II will focus on managing, maintaining, and supporting driver service platforms while consulting with customers to drive further value throughout the organization. This role will focus specifically on telematic program support and will include asset management, customer support, invoicing, reporting and supporting program growth initiatives. Cox Fleet is looking to drive efficiently by bringing automation to our programs for operational teams utilizing programs and systems. Position will require a consultative approach, excellent customer service, strong vendor management and attention to detail. The position will be supporting all divisions under the Cox umbrella of businesses as well as external customers.

Responsibilities include:

  • Manage procurement, deactivation and warranty process for telematic devices
  • Work with telematic vendors, drivers and maintenance facilities to ensure proper installation and continued functionality
  • Partner with Cox Fleet and telematic provider(s) to troubleshoot issues
  • Maintain user, driver and corporate hierarchy and permissions for responsible programs
  • Consult with stakeholders to provide reporting to maximize value of corporate programs
  • Maintain knowledge of program updates and train users on new and existing features
  • Ensure billing accuracy and timely processing of payment
  • Help build and create automations with providers and Cox systems
  • Support field teams during BCP events

Minimum qualifications include:

  • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
  • 3 years asset, client or account management experience preferred
  • Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership

Preferred qualifications include:

  • Bachelor's degree
  • Fleet and telematics experience

Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website.

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