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Collier County

Operations Support Specialist II

Naples, FL · On-site

$25.18 - $40.79/hr

Operations Support Specialist II Print ( Apply  Operations Support Specialist II Salary $25.18 - $40.79 Hourly Location 3339 E. Tamiami Trl Naples, FL Job Type Full Time, Regular Job Number 10233 ...

GridSource

Operations Support Specialist II

Leander, TX · On-site +1

$21/hr

We at Gridsource are hiring for an Operations Support Specialist II . As an Operations Support Specialist , you play a vital role in assisting with supporting the successful execution of projects by ...

GridSource

Operations Support Specialist II - PART TIME

$52K - $70K/yr

As an Operations Support Specialist , you play a vital role in assisting with supporting the successful execution of projects by helping to coordinate activities, resources, and communication to ...

The Patriot Group

Operations Support Specialist

Herndon, VA · On-site

$53K - $71K/yr

Operations Support Specialist Position Type: Full-Time, Exempt or 1099 Contractor Work Location: Herndon, VA Clearance: Secret Patriot Group International Inc. (PGI), voted #1 Best Place to Work by ...

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How much do operations support specialist ii jobs pay per year?

As of Aug 14, 2026, the average yearly pay for operations support specialist ii in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What does an Operations Support Specialist II do?

An Operations Support Specialist II is responsible for providing administrative and technical assistance to ensure that business operations run smoothly. Their duties often include coordinating workflow, troubleshooting operational issues, processing documents, supporting management with data analysis, and serving as a liaison between departments. They may also help improve processes, manage records, and assist with the implementation of new systems or procedures. This role typically requires strong organizational skills, attention to detail, and proficiency with office software. Prior experience in operations or support roles is usually preferred.

What are the key skills and qualifications needed to thrive as an Operations Support Specialist II?

To thrive as an Operations Support Specialist II, you need strong analytical abilities, attention to detail, and experience in process improvement, often backed by a relevant associate or bachelor’s degree. Familiarity with enterprise resource planning (ERP) systems, data management tools, and proficiency in Microsoft Office Suite are typically required, with some roles preferring certifications like Six Sigma or Lean. Excellent communication, problem-solving, and organizational skills help you efficiently coordinate tasks and support cross-functional teams. These skills and qualities are essential for optimizing operational workflows, reducing errors, and ensuring seamless business processes.

What are the most common challenges faced by an Operations Support Specialist II, and how can they be managed effectively?

As an Operations Support Specialist II, one of the most common challenges is juggling multiple high-priority tasks while maintaining accuracy and attention to detail. You may frequently respond to urgent requests from various departments, requiring strong organizational and communication skills. To manage these challenges effectively, it is important to prioritize tasks, use workflow management tools, and proactively communicate with team members to clarify expectations. Developing a solid understanding of company procedures can also help in quickly resolving issues and supporting smooth operations.
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Operations Support Specialist Ii jobs near you
Infographic showing various Operations Support Specialist Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Operations Support Specialist 2

Los Alamos National Laboratory

Los Alamos, NM • On-site

$46K - $62K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Los Alamos National Laboratory rating

9.2

Company rating: 9.2 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

8th of 120 rated laboratories

Job description

Description
Job Title Operations Support Specialist 2
Location Los Alamos, NM, US
Organization Name LOG-HERG/Logistics Heavy Equipment Roads & Grounds
Minimum Salary 72800
Maximum Salary 115400
This position is open for external candidates only to apply.
What You Will Do
This position will support the Logistics Heavy Equipment Roads and Grounds and Transit Service business lines. The Operations Support Specialist provides operational, analytical, and administrative support across multiple programs, with responsibilities that include business process improvement, data analysis, operational reporting, documentation control, scheduling support, and coordination of day-to-day business operations. Time will be allocated among these business lines based on organizational priorities and operational needs. Safety and security are a primary responsibility for all Laboratory employees. You will be required to make safety and security an integral part of every task.
The Operations Support Specialist 2 will collaborate with Operations Managers with tasks including (but not limited to):
  • Collecting, validating, analyzing, and reporting operational data supporting Heavy Equipment, Roads and Grounds and LANL Transit to monitor performance, identify trends, ensure compliance, and support data-driven decision-making through reports, dashboards, and tracking tools.
  • Managing fuel data and billing processes, including data validation, reconciliation, cost allocation, discrepancy resolution, and coordination with stakeholders to ensure accurate reporting and cost recovery across supported operations
  • Maintaining the integrity of operational databases, business systems, and records while supporting the administration of transit scheduling software, ridership databases, and other operational tracking systems to ensure accurate and reliable information.
  • Assisting in the development and maintenance of required operational documentation for LOG-HERG, including revision of procedures, specifications, and forms. Development, maintenance, and implementation of transit fixed-route, on-demand, and charter service schedules, while supporting efficient resource utilization across assigned business lines. All work will be performed in compliance with all applicable document control and records management activities.
  • Monitoring operational performance by compiling and analyzing business metrics such as ridership trends, route performance, vehicle utilization, and fuel usage, equipment utilization, and other key performance indicators to identify opportunities for operational improvement. Identifying, recommending, and supporting implementation of process improvements that enhance efficiency, accuracy, quality, customer service, and operational effectiveness across Heavy Equipment, Roads and Grounds, and LANL Transit.
  • Fostering a mutually respectful and inclusive work environment which includes providing exemplary customer service for internal and external customers, and a collaborative spirit with peer groups in other organizations.
  • Interacting with internal and external senior personnel to identify, resolve, and implement solutions for the assigned operation or task.
  • Working under limited direction, receiving general instructions on new assignments. Work is evaluated upon completion to ensure objectives have been met.

What You Need
Minimum Job Requirements:
  • Experience working with enterprise systems or databases for tracking operations, assets, fuel usage, or financial data (e.g., CMMS, ERP systems, or similar platforms).
  • Familiarity with key performance indicators (KPIs) related to transit or service operations, such as ridership, on-time performance, and productivity metrics to track process improvement impacts.
  • Demonstrated excellence in written and verbal communication and listening skills.
  • Ability to work closely with team-members and members of other organizations and customers to solve problems, define expectations, and uphold mutual responsibilities.
  • Demonstrated experience in process improvement, including identifying inefficiencies and implementing solutions to improve workflows, data quality, or reporting accuracy.
  • Knowledge of integrated safety, formality of operations, compliance and quality assurance, confirmation management, work control, and physical and cyber security.
  • Strong proficiency in Microsoft Excel or similar tools, including data analysis, pivot tables, and reporting.
Education/Experience: Position requires an Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
  • Demonstrated basic to intermediate experience and/or knowledge of Laboratory business, maintenance program systems (e.g. Asset Suite or AssetWorks), and standard LANL software applications (UTrain, Concur, Sunflower, Oracle modules, etc.).
  • Experience supporting public transit, transportation operations, or logistics programs, including service performance monitoring and operational coordination.
  • Experience with fuel management, billing, cost tracking, and financial reconciliation processes in an operational or transportation environment.
  • Demonstrated ability to analyze operational data and develop reports, dashboards, or performance metrics to support decision-making.
  • Bachelor's Degree in Business-related field of study preferred.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
  • Please provide a comprehensive cover letter that details how you meet each required and desired requirement.
  • Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)

Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
No Clearance: Position does not require a security clearance. Selected candidates will be subject to drug testing and other pre-employment background checks.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
Employment Status Full Time
Appointment Type Regular
Regular
Contact Details
Contact Name Jacquez, Timothy
Email tjacquez@lanl.gov
Work Telephone

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