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Operations Support Specialist Ii Jobs (NOW HIRING)

Operations Support Specialist 2

Seattle, WA · On-site

$58K - $78K/yr

Recology King County The Role of Operations Support Specialist 2 Under general supervision, performs clerical and administrative functions in support of the Operations Department. Performs ...

Operations Support Specialist 2

Eureka, CA · On-site

$52K - $70K/yr

Recology Humboldt County Role of Operations Support Specialist 2 Shift: Monday - Friday 8am-5pm Under general supervision, performs clerical and administrative functions in support of the Operations ...

Operations Support Specialist Work model:On-Site Location:Green Bay, WI, USA Shift:First shift Job level:Individual Contributor Schedule:Full time; Monday - Friday, 7:00 a.m. - 3:30 p.m. Apply now ...

Operations Support Specialist

Greenwood, IN · On-site

$48K - $65K/yr

Operations Support Specialist At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of ...

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Operations Support Specialist Ii information

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How much do operations support specialist ii jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations support specialist ii in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What does an Operations Support Specialist II do?

An Operations Support Specialist II is responsible for providing administrative and technical assistance to ensure that business operations run smoothly. Their duties often include coordinating workflow, troubleshooting operational issues, processing documents, supporting management with data analysis, and serving as a liaison between departments. They may also help improve processes, manage records, and assist with the implementation of new systems or procedures. This role typically requires strong organizational skills, attention to detail, and proficiency with office software. Prior experience in operations or support roles is usually preferred.

What are the key skills and qualifications needed to thrive as an Operations Support Specialist II, and why are they important?

To thrive as an Operations Support Specialist II, you need strong analytical abilities, attention to detail, and experience in process improvement, often backed by a relevant associate or bachelor’s degree. Familiarity with enterprise resource planning (ERP) systems, data management tools, and proficiency in Microsoft Office Suite are typically required, with some roles preferring certifications like Six Sigma or Lean. Excellent communication, problem-solving, and organizational skills help you efficiently coordinate tasks and support cross-functional teams. These skills and qualities are essential for optimizing operational workflows, reducing errors, and ensuring seamless business processes.

What are the most common challenges faced by an Operations Support Specialist II, and how can they be managed effectively?

As an Operations Support Specialist II, one of the most common challenges is juggling multiple high-priority tasks while maintaining accuracy and attention to detail. You may frequently respond to urgent requests from various departments, requiring strong organizational and communication skills. To manage these challenges effectively, it is important to prioritize tasks, use workflow management tools, and proactively communicate with team members to clarify expectations. Developing a solid understanding of company procedures can also help in quickly resolving issues and supporting smooth operations.
More about Operations Support Specialist Ii jobs
Infographic showing various Operations Support Specialist Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.
Fleet Operations Support Specialist II

Fleet Operations Support Specialist II

Cox Communications, Inc.

Carmel, IN

$18.17 - $27.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Cox Communications rating

8.4

Company rating: 8.4 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

17th of 96 rated telecommunications companies


Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Fleet Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option 

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Cox Fleet keeps your fleet moving.

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 ***

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Fleet Operations Support Specialist II, The Fleet Operations Support Specialist II will focus on managing, maintaining, and supporting driver service platforms while consulting with customers to drive further value throughout the organization. This role will focus specifically on telematic program support and will include asset management, customer support, invoicing, reporting and supporting program growth initiatives. Cox Fleet is looking to drive efficiently by bringing automation to our programs for operational teams utilizing programs and systems. Position will require a consultative approach, excellent customer service, strong vendor management and attention to detail. The position will be supporting all divisions under the Cox umbrella of businesses as well as external customers.

  • Manage procurement, deactivation and warranty process for telematic devices
  • Work with telematic vendors, drivers and maintenance facilities to ensure proper installation and continued functionality
  • Partner with Cox Fleet and telematic provider(s) to troubleshoot issues
  • Maintain user, driver and corporate hierarchy and permissions for responsible programs
  • Consult with stakeholders to provide reporting to maximize value of corporate programs
  • Maintain knowledge of program updates and train users on new and existing features
  • Ensure billing accuracy and timely processing of payment
  • Help build and create automations with providers and Cox systems
  • Support field teams during BCP events


Minimum qualifications include:

  • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
  • 3 years asset, client or account management experience preferred
  • Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
  • Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
  • Proficient in understanding, analysis, and management of vehicle information to provide recommendations
  • Ability to demonstrate a consultative approach to customer needs, run reports and interpret data to draw conclusions
  • Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
  • Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment
  • Strong customer service and organization skills required
  • Works well in a team environment by supporting departmental initiatives and goals
  • Provide excellent communication skills, both written and verbal
  • Ability to sit or stand for prolonged periods of time
  • Ability to perform repetitive data entry tasks, manual dexterity

Preferred qualifications include:

  • Bachelor's degree
  • Fleet and telematics experience

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.




What Cox Communications employees say

Pay

Benefits

Hours and flexibility

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US