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Operations Support Specialist Ii Jobs (NOW HIRING)

Operations Support Specialist

Agoura Hills, CA · On-site

$55K - $73K/yr

Monday - Thursday Primary Purpose: The Operations Support Specialist is a liaison and ... Requirements Required Qualifications: * 2-3 years of administration and coordination experience in ...

$65/hr

Minimum of 2 years of experience in the Life Science / Research industry preferred * Exceptional ... The Operations Support Specialist reports to - Account Manager, Life Sciences * This position has ...

Minimum of 2 years of experience in the Life Science / Research industry preferred * Exceptional ... The Operations Support Specialist reports to - Account Manager, Life Sciences * This position has ...

Position Purpose: We're looking for a detail-oriented Operations Support Specialist to join our ... need: * 2-4 years of experience in operations, financial services, or a related field * Strong ...

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Operations Support Specialist Ii information

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$31.5K

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$111.5K

How much do operations support specialist ii jobs pay per year?

As of Sep 8, 2026, the average yearly pay for operations support specialist ii in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What does an Operations Support Specialist II do?

An Operations Support Specialist II is responsible for providing administrative and technical assistance to ensure that business operations run smoothly. Their duties often include coordinating workflow, troubleshooting operational issues, processing documents, supporting management with data analysis, and serving as a liaison between departments. They may also help improve processes, manage records, and assist with the implementation of new systems or procedures. This role typically requires strong organizational skills, attention to detail, and proficiency with office software. Prior experience in operations or support roles is usually preferred.

What are the key skills and qualifications needed to thrive as an Operations Support Specialist II?

To thrive as an Operations Support Specialist II, you need strong analytical abilities, attention to detail, and experience in process improvement, often backed by a relevant associate or bachelor’s degree. Familiarity with enterprise resource planning (ERP) systems, data management tools, and proficiency in Microsoft Office Suite are typically required, with some roles preferring certifications like Six Sigma or Lean. Excellent communication, problem-solving, and organizational skills help you efficiently coordinate tasks and support cross-functional teams. These skills and qualities are essential for optimizing operational workflows, reducing errors, and ensuring seamless business processes.

What are the most common challenges faced by an Operations Support Specialist II, and how can they be managed effectively?

As an Operations Support Specialist II, one of the most common challenges is juggling multiple high-priority tasks while maintaining accuracy and attention to detail. You may frequently respond to urgent requests from various departments, requiring strong organizational and communication skills. To manage these challenges effectively, it is important to prioritize tasks, use workflow management tools, and proactively communicate with team members to clarify expectations. Developing a solid understanding of company procedures can also help in quickly resolving issues and supporting smooth operations.
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Infographic showing various Operations Support Specialist Ii job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Operations Support Specialist

Agoura Hills, CA • On-site

Cydcor
Marketing • 51 - 200 employees

$55K - $73K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Hybrid – In Office: Monday – Thursday

Primary Purpose:

The Operations Support Specialist is a liaison and administrative role that supports the day-to-day responsibilities for Compliance, Sales Quality and Service Innovation teams, assisting in various assignments, including but not limited to auditing and reviewing lead requests.

Primary Duties and Responsibilities:

  • Serve as the single point of contact and work with internal Operations department to support the outside field network.
  • Monitor and resolve ad-hoc assignments and system exceptions.
  • Identify and escalate training opportunities found for the Operations teams and outside field network.
  • Monitor and diagnose system issues, identifying data anomalies and seeking resolution.
  • Provide support to operations projects as needed, which may include generating ad-hoc reports, audits, and assisting in post-implementation support.
  • As needed, recommend and support initiatives to improve the overall workflow and performance of marketing operations.
  • Other duties as assigned based on departmental needs.
  • Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety rules.
  • Exhibits regular, reliable, punctual, and predictable attendance.
  • Proactively identify opportunities for process and performance improvement across Operations and the outside field network, apply strong critical thinking, and turn insights into action.

Requirements

Required Qualifications:

  • 2-3 years of administration and coordination experience in roles that require inter-departmental collaboration.
  • Exceptional organizational skills and attention to detail.
  • Requires good professional communication skills (verbal and written).
  • Demonstrates a strong sense of accountability.
  • Capable of working independently with minimal supervision.
  • Ability to manage and prioritize multiple assignments with tight deadlines.
  • Ability to work in a team environment to produce quality work and meet strict deadlines.
  • Ability to understand and interpret rules and processes.
  • Proficient in Microsoft Office Suite.
  • Salesforce experience.
  • Hands-on systems troubleshooting experience, such as diagnosing system issues, reviewing lead requests, or spotting data anomalies.
  • Experience improving workflows or processes in support environments, for example streamlining issue resolution, tightening service handoffs, or spotting recurring operational problems.
  • Familiarity with sales operations, compliance, sales quality, or supporting an outside field network.
  • Eligible to work in the United States.

Preferred Qualifications:

  • Bachelor’s degree preferred.
  • Familiarity with basic coding and/or leveraging AI tools to streamline tasks or improve efficiency is considered a plus.

Benefits

Why You’ll Love Working Here:

  • Starting at 50,000 USD/year + BONUS
  • Hybrid flexibility: Fridays remote
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Career development opportunities in a growing organization

About Cydcor

Cydcor is a leader in outsourced sales, partnering with Fortune 500 and emerging companies to drive customer acquisition and growth. Recognized for our sales expertise and client results, Cydcor has become one of the most trusted names in the industry.

Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law. This job description includes a summary of essential job functions and does not restrict management’s right to assign other duties and responsibilities as required.