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Full Time Technical Support Specialist Jobs (NOW HIRING)

Entergy

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.* JOB PURPOSE/SUMMARY: Responsible for ...

Verto People

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Technical Support Specialist

Medley, FL · On-site

$52K - $60K/yr

Technical Support Specialist / HVAC Specialist / HVAC Support established HVAC company specializing in air-conditioning equipment and replacement parts, serving customers across domestic and ...

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DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...

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How much do full time technical support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What does a full time technical support specialist do?

A Full Time Technical Support Specialist assists customers or employees with technical issues related to computer systems, software, hardware, and network connectivity. They troubleshoot problems, provide solutions, and guide users through step-by-step processes to resolve their technical concerns. Specialists may also document issues, escalate complex cases, and ensure users are satisfied with the support provided. Their role is essential for maintaining productivity and minimizing downtime in organizations.

How much does a full time technical support specialist make?

The average full-time technical support specialist earns around $45,000 to $55,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, company size, and technical skills such as troubleshooting, network support, and familiarity with help desk software.

What is the difference between Full Time Technical Support Specialist vs Help Desk Technician?

AspectFull Time Technical Support SpecialistHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, but sometimes less specialized
Work EnvironmentSupports internal or external users, often in office or remote settingsPrimarily provides first-level support via phone, email, or chat
Employer & Industry UsageUsed across IT, tech companies, and large organizationsCommon in IT service providers and corporate IT departments

Both roles involve troubleshooting and resolving technical issues, but a Full Time Technical Support Specialist often handles more complex problems and may provide support for a broader range of products and services compared to a Help Desk Technician, who typically handles initial user inquiries and basic issues.

What are some common challenges faced by full time technical support specialists, and how can I prepare for them?

Full Time Technical Support Specialists often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support tickets simultaneously. To prepare, it's helpful to develop strong problem-solving skills, stay current with the latest technologies used by your company, and practice clear, patient communication. Many organizations provide structured onboarding and ongoing training to help new specialists acclimate to their systems and protocols, which can ease the transition and set you up for success.

What are the key skills and qualifications needed to thrive as a full time technical support specialist, and why are they important?

To thrive as a Full Time Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or computer science. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote support tools, and relevant certifications such as CompTIA A+ or Microsoft Certified are commonly expected. Excellent communication, patience, and customer service orientation set standout specialists apart. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth operation of IT services.
What cities are hiring for Full Time Technical Support Specialist jobs? Cities with the most Full Time Technical Support Specialist job openings:
What are the most commonly searched types of Technical Support Specialist jobs? The most popular types of Technical Support Specialist jobs are:
What states have the most Full Time Technical Support Specialist jobs? States with the most job openings for Full Time Technical Support Specialist jobs include:
Full Time Technical Support Specialist jobs near you

Technical Support Specialist

Lovelace Biomedical Research Institute

Albuquerque, NM

Full-time

Re-posted 11 days ago

Lovelace Biomedical rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

11th of 73 rated research

Job description

Lovelace Biomedical Research Institute (LBRI) is currently seeking a full-time Technical Support Specialist to provide technical support assisting end users with their day-to-day technical duties and issues.  This position will oversee configuration and maintenance of hardware (PCs, printers, scanners, mobile devices, etc.), as well as remove viruses and resolve issues relating to Microsoft Windows, Mac OS, and other various desktop applications. The Technical Support Specialist will also document work in a ticketing system, document system procedures, perform iPhone and iPad configuration and setup, and provide end-user training for systems and software products.


Requires a High School diploma or equivalent and a Technical Certificate, or specific coursework or training in a directly related area; or an equivalent combination of education, training and/or experience from which comparable knowledge, skills and abilities have been attained.

The Technical Support Specialist requires strong technical knowledge of PC’s, laptops, and peripheral hardware devices.  Must have a strong working knowledge of Windows 7, XP and Microsoft Office. 

Experience with iOS, Exchange, and Active Directory desired.  A+ certification is highly desirable.

Must have superior professional-level written and verbal communication skills; a high degree of professionalism, strong organizational and time-management skills and excellent customer-service skills. Demonstrated ability in managing a wide variety of tasks simultaneously while meeting multiple deadlines is required.  Must have the ability to work independently and as a part of a team as well as the ability to maintain confidential information.

Must be US Citizen or Green Card  in order to gain and maintain access to Kirtland Air Force base (KAFB) and successful completion of various background checks is required.

This position requires a post-offer credit check.


A+ certification is highly desirable.


Work is performed in a variety of settings including office and laboratory environments, as well as in outdoor areas.  Will operate standard information technology equipment and will frequently stand, walk, sit, perform desk-based computer tasks, use a telephone, perform repetitive motions, bend, kneel, crawl, carry equipment and occasionally lift objects that weigh up to 20 pounds.  May periodically climb ladders and perform work overhead.
The above is intended to describe the general requirements for the position and should not be interpreted as an exhaustive statement of physical requirements.  The Institute will provide reasonable accommodation to any employee with a disability who requires an accommodation to perform the essential functions of the position.


Salary is commensurate with experience.

Lovelace Biomedical is an Equal Opportunity Employer

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