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Internship Technical Support Specialist Jobs (NOW HIRING)

The Bridge Group

Internship - Technical Support

Dayton, OH · On-site

$15 - $20/hr

Are you looking for a paid internship/entry level position to develop your skills in a professional ... Troubleshoot technical issues * Coordinate work with vendors and other third parties to support our ...

Entergy

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.* JOB PURPOSE/SUMMARY: Responsible for ...

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...

ARMS

Technical Support Specialist

Mobile, AL · On-site

Based in Mobile, AL, the Technical Support Specialist will provide technical support and troubleshooting assistance to customers, ensuring customer satisfaction. Responsibilities include analyzing ...

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How much do internship technical support specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for internship technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What does an internship technical support specialist do?

An Internship Technical Support Specialist assists with troubleshooting and resolving technical issues for users, typically within a company or organization. Interns in this role may help set up hardware and software, answer support tickets, and provide guidance to users experiencing technical problems. They often work under the supervision of experienced IT staff, gaining hands-on experience with different technologies and support processes. This internship is designed to help build foundational skills in IT support, customer service, and problem-solving.

What are the key skills and qualifications needed to thrive as an internship technical support specialist?

To thrive as an Internship Technical Support Specialist, you need a foundational understanding of computer systems, troubleshooting techniques, and basic networking, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills are important for ensuring efficient issue resolution and maintaining a positive user experience in a support-driven environment.

What types of technical issues does an internship technical support specialist typically handle, and how is support prioritized within the team?

As an Internship Technical Support Specialist, you'll commonly address issues related to software installations, hardware troubleshooting, network connectivity, and user account management. Support requests are usually prioritized based on severity and impact—critical outages or problems affecting multiple users are addressed first, while individual or low-priority requests are queued accordingly. You’ll work closely with experienced team members who will guide you through ticket resolution processes and help you understand escalation protocols, ensuring you gain valuable hands-on experience in a collaborative environment.
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Internship Technical Support Specialist jobs near you

Internship - Technical Support

The Bridge Group

Dayton, OH • On-site

$15 - $20/hr

Other

Posted 5 days ago

Job description

Do you enjoy helping people with technology? Are you looking for a paid internship/entry level position to develop your skills in a professional work environment?


The Bridge Group provides managed IT services to a variety of organizations in southwest and central Ohio. We function as the IT department for organizations that don't have the resources to hire internally. You will gain experience with a variety of technologies and solutions as you work alongside our customers in making sure their IT investment is stable, secure, reliable and efficient.


Primary Responsibilities:

  • Guarantee that all customer requests are responded to, followed up on and completed thoroughly
  • Ensure that all customers have a positive and satisfactory experience
  • Assist customers with user of their technology stack
  • Troubleshoot technical issues
  • Coordinate work with vendors and other third parties to support our customers and their environments
  • Respond and follow-up with technical requests
  • Update customer documentation and review existing documentation as needed
  • Be aware of trends in support tickets to identify possible problems before they escalate


Qualifications:

  • High school diploma or equivalent
  • Valid driver's license and mode of transportation
  • Work experience in a technical support and/or customer service role
  • Superb customer service skills
  • Ability to think creatively
  • Ability to communicate information in written and verbal form


Location:

  • The intent is for this role to be remote/hybrid
  • Applicant must be located in the Dayton, Springfield or Columbus metro areas
  • Role can be office based in Dayton or Columbus if the applicant is unable to work remotely


Schedule:

  • Approximately 15-25 hours/week
  • Must be available Monday through Friday, 8:30 - 5:00 PM EST