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Internship Technical Support Specialist Jobs (NOW HIRING)

Entergy

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.* JOB PURPOSE/SUMMARY: Responsible for ...

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...

JEFFNET

Technical Support Specialist

Ashland, OR · On-site

JEFFNET is seeking a highly skilled and motivated Technical Support Specialist to join our dynamic team. As a cornerstone of our customer service operations, the ideal candidate will be responsible ...

Graco, Inc.

Technical Support Specialist

Rogers, MN · On-site

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

Graco

Technical Support Specialist

Rogers, MN

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

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Internship Technical Support Specialist information

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How much do internship technical support specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for internship technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What types of technical issues will I typically handle as an Internship Technical Support Specialist, and how is support prioritized within the team?

As an Internship Technical Support Specialist, you'll commonly address issues related to software installations, hardware troubleshooting, network connectivity, and user account management. Support requests are usually prioritized based on severity and impact—critical outages or problems affecting multiple users are addressed first, while individual or low-priority requests are queued accordingly. You’ll work closely with experienced team members who will guide you through ticket resolution processes and help you understand escalation protocols, ensuring you gain valuable hands-on experience in a collaborative environment.

What does an Internship Technical Support Specialist do?

An Internship Technical Support Specialist assists with troubleshooting and resolving technical issues for users, typically within a company or organization. Interns in this role may help set up hardware and software, answer support tickets, and provide guidance to users experiencing technical problems. They often work under the supervision of experienced IT staff, gaining hands-on experience with different technologies and support processes. This internship is designed to help build foundational skills in IT support, customer service, and problem-solving.

What are the big 4 internships?

The Big 4 internships typically refer to internship programs offered by Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms provide opportunities in areas such as audit, consulting, tax, and advisory, often requiring strong analytical skills and offering valuable industry experience for aspiring professionals.

Is 20 an hour good for an intern?

For an internship as a Technical Support Specialist, $20 an hour is generally considered above average in many regions, especially for entry-level roles that may not require extensive experience. Interns often earn lower wages, but this rate can vary based on location, industry standards, and the complexity of the support tasks involved. It is important to consider the internship's learning opportunities and benefits alongside the pay rate.

What are the key skills and qualifications needed to thrive as an Internship Technical Support Specialist, and why are they important?

To thrive as an Internship Technical Support Specialist, you need a foundational understanding of computer systems, troubleshooting techniques, and basic networking, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills are important for ensuring efficient issue resolution and maintaining a positive user experience in a support-driven environment.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support specialists to focus on more complex problems. However, AI does not fully replace human support, as many situations require empathy, judgment, and personalized assistance that humans provide. Internships in technical support often involve working alongside AI tools to develop troubleshooting skills and customer service expertise.

What does a technical support intern do?

A technical support intern assists with troubleshooting hardware and software issues, providing technical assistance to users. They may help install, configure, and maintain computer systems, often working under the supervision of experienced support staff and using tools like ticketing systems. The role helps interns develop technical skills and customer service experience in a technology environment.
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Technical Support Specialist

Entergy

On-site, Remote

Full-time

Posted 7 days ago

Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility

Job description

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.*

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. 

JOB DUTIES/RESPONSIBILITIES:

  • Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to
  • Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
  • Provide technical support to maintenance, outage, and capital projects
  • Technical Lead on specific / complex projects which can include contract(or) management responsibilities
  • Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.
  • Conduct and/or support root cause analysis / CAP and prepare reports for management use

MINIMUM REQUIREMENTS:

Minimum education required of the position:

  • High school diploma or GED or equivalent work experience
  • Desired:
    • Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Minimum experience required of the position:

  • Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.

Minimum knowledge, skills, and abilities required of the position:

  • Proficiency in all applications of the Microsoft Toolkit
  • Must possess good computer skills
  • Ability to work independent of direct supervision
  • Good communication skills also required
  • Duties often require call outs and work after normal hours
  • Be able to keep records and reports

Preferred knowledge, skills, and abilities 
3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro.  Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.

  • None

 

 

*This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.*

Position can be located within the ETS North Region which is from Monroe, LA to Batesville, AR.

JOB PURPOSE/SUMMARY:

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS – Northern Region but will assist all of PowerGen as applicable.

JOB DUTIES/RESPONSIBILITIES:

  • Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to
  • Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
  • Provide technical support to maintenance, outage, and capital projects
  • Technical Lead on specific / complex projects which can include contract(or) management responsibilities
  • Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.
  • Conduct and/or support root cause analysis / CAP and prepare reports for management use

MINIMUM REQUIREMENTS:

Minimum education required of the position:

  • High school diploma or GED or equivalent work experience
  • Desired:
    • Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Minimum experience required of the position:

  • Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.

Minimum knowledge, skills, and abilities required of the position:

  • Proficiency in all applications of the Microsoft Toolkit
  • Must possess good computer skills
  • Ability to work independent of direct supervision
  • Good communication skills also required
  • Duties often require call outs and work after normal hours
  • Be able to keep records and reports

Preferred knowledge, skills, and abilities 
3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro.  Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.

  • None

Primary Location: - Arkansas : Redfield 
Job Function: Engineering
FLSA Status: Exempt Ind
Relocation Option: 
Union description/code:
Number of Openings: 1
Req ID: 124056
Travel Percentage:Up to 25%

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