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Internship Technical Support Specialist Jobs (NOW HIRING)

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...

Graco

Technical Support Specialist

Rogers, MN · On-site

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

Glytec

Technical Support Specialist

Atlanta, GA · On-site +1

Technical Support Specialist Full-Time On-Call Rotation For 20 years, Glytec has built an insulin and metabolic intelligence SaaS platform that hospitals and health plans rely on to help prevent ...

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Internship Technical Support Specialist information

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How much do internship technical support specialist jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for internship technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What types of technical issues will I typically handle as an Internship Technical Support Specialist, and how is support prioritized within the team?

As an Internship Technical Support Specialist, you'll commonly address issues related to software installations, hardware troubleshooting, network connectivity, and user account management. Support requests are usually prioritized based on severity and impact—critical outages or problems affecting multiple users are addressed first, while individual or low-priority requests are queued accordingly. You’ll work closely with experienced team members who will guide you through ticket resolution processes and help you understand escalation protocols, ensuring you gain valuable hands-on experience in a collaborative environment.

What does an Internship Technical Support Specialist do?

An Internship Technical Support Specialist assists with troubleshooting and resolving technical issues for users, typically within a company or organization. Interns in this role may help set up hardware and software, answer support tickets, and provide guidance to users experiencing technical problems. They often work under the supervision of experienced IT staff, gaining hands-on experience with different technologies and support processes. This internship is designed to help build foundational skills in IT support, customer service, and problem-solving.

What are the big 4 internships?

The Big 4 internships typically refer to internship programs offered by Deloitte, PricewaterhouseCoopers (PwC), Ernst & Young (EY), and KPMG. These firms provide opportunities in areas such as audit, consulting, tax, and advisory, often requiring strong analytical skills and offering valuable industry experience for aspiring professionals.

Is 20 an hour good for an intern?

For an internship as a Technical Support Specialist, $20 an hour is generally considered above average in many regions, especially for entry-level roles that may not require extensive experience. Interns often earn lower wages, but this rate can vary based on location, industry standards, and the complexity of the support tasks involved. It is important to consider the internship's learning opportunities and benefits alongside the pay rate.

What are the key skills and qualifications needed to thrive as an Internship Technical Support Specialist, and why are they important?

To thrive as an Internship Technical Support Specialist, you need a foundational understanding of computer systems, troubleshooting techniques, and basic networking, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills are important for ensuring efficient issue resolution and maintaining a positive user experience in a support-driven environment.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support specialists to focus on more complex problems. However, AI does not fully replace human support, as many situations require empathy, judgment, and personalized assistance that humans provide. Internships in technical support often involve working alongside AI tools to develop troubleshooting skills and customer service expertise.

What does a technical support intern do?

A technical support intern assists with troubleshooting hardware and software issues, providing technical assistance to users. They may help install, configure, and maintain computer systems, often working under the supervision of experienced support staff and using tools like ticketing systems. The role helps interns develop technical skills and customer service experience in a technology environment.
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Internship Technical Support Specialist jobs near you

Technical Support Specialist

BIS Digital

Fort Lauderdale, FL • Remote

Full-time

Re-posted 12 days ago

Job description

Position:

Technical Support Specialist

The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.

The responsibilities of the Technical Support Specialist include but are not limited to the following:

  • Answer incoming calls and respond to customer emails in a timely manner.
  • Provide technical insight to answer and resolve customer queries.
  • Leverages all available resources to provide the best information.
  • Follows all established processes regarding request for onsite service.
  • Maintains awareness of those assigned to support the call queue.
  • Appropriately escalates issues to supervisors.
  • Routes call appriately as requested.
  • Stays current on AV products and solutions serviced by the organization.
  • Leverages remote desk top technology to assist with remote software installations
  • Other related duties as assigned

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