1

Internship Technical Support Specialist Jobs (NOW HIRING)

Technical Support Specialist Full-Time On-Call Rotation For 20 years, Glytec has built an insulin and metabolic intelligence SaaS platform that hospitals and health plans rely on to help prevent ...

Technical Support Specialist Req number: R8105 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions ...

Technical Support Specialist About the job At parcelLab, we're reshaping how the world's leading brands manage the post-purchase experience. Our Post-Purchase Customer Experience platform helps ...

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

Technical Support Specialist (Desktop Support) Location: Memphis, TN (Onsite Monday-Friday) Overview We are seeking a Technical Support Specialist to provide Tier 1 and Tier 2 desktop support within ...

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on ...

Showing results 21-40

Internship Technical Support Specialist information

See salary details

$13

$26

$43

How much do internship technical support specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What types of technical issues does an internship technical support specialist typically handle, and how is support prioritized within the team?

As an Internship Technical Support Specialist, you'll commonly address issues related to software installations, hardware troubleshooting, network connectivity, and user account management. Support requests are usually prioritized based on severity and impact—critical outages or problems affecting multiple users are addressed first, while individual or low-priority requests are queued accordingly. You’ll work closely with experienced team members who will guide you through ticket resolution processes and help you understand escalation protocols, ensuring you gain valuable hands-on experience in a collaborative environment.

What does an internship technical support specialist do?

An Internship Technical Support Specialist assists with troubleshooting and resolving technical issues for users, typically within a company or organization. Interns in this role may help set up hardware and software, answer support tickets, and provide guidance to users experiencing technical problems. They often work under the supervision of experienced IT staff, gaining hands-on experience with different technologies and support processes. This internship is designed to help build foundational skills in IT support, customer service, and problem-solving.

What are the key skills and qualifications needed to thrive as an internship technical support specialist?

To thrive as an Internship Technical Support Specialist, you need a foundational understanding of computer systems, troubleshooting techniques, and basic networking, often supported by coursework or certifications like CompTIA IT Fundamentals. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills are important for ensuring efficient issue resolution and maintaining a positive user experience in a support-driven environment.
More about Internship Technical Support Specialist jobs
What cities are hiring for Internship Technical Support Specialist jobs? Cities with the most Internship Technical Support Specialist job openings:
What are the most commonly searched types of Technical Support Specialist jobs? The most popular types of Technical Support Specialist jobs are:
What states have the most Internship Technical Support Specialist jobs? States with the most job openings for Internship Technical Support Specialist jobs include:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Technical Support Specialist
Job no: 495585
Work type: Staff Full-Time
Location: Baton Rouge, LA
Categories: Data & Development, Information Technology
Technical Support Specialist
Baton Rouge Community College (BRCC)
Baton Rouge, Louisiana
Delivering Reliable Technology Solutions, Fostering Innovation, and Advancing Institutional Excellence
This position differs from higher-level Technical Support classifications by performing software, network, desktop support, and audio-visual support duties that are limited in scope and complexity. While the position requires general technical and programming knowledge, it does not involve the advanced systems administration, network architecture, database management, or specialized programming responsibilities associated with higher-level technical support positions. The position is further distinguished by formal training in systems software, network technologies, or database programming.
Key Responsibilities
40% Systems Software:
  • Performs assigned tasks of increasing complexity in the installation and maintenance of system software packages.
  • Codes, compiles, tests, debugs, modifies, and documents new or existing in-house software utilities.

35% Network Support:
  • Installs and provides day-to-day end user support of the local area network by identifying, analyzing, testing and correcting program, machine, data, or procedural problems.
  • Researches, tests and documents network (LAN/WAN/Enterprise) operating systems, application software products, and associated peripheral hardware.
  • Compiles and maintains documentation of hardware and software configurations.
  • Installs software and hardware in order to manage, monitor and otherwise support an extensive computer systems network.
  • Assists in implementing a communications system connecting the various components of an enterprise network.
  • Assists in monitoring performance and efficiency of an enterprise network.

20% Classroom Technology & AV Troubleshooting and Support:
  • Classroom Technology troubleshooting and repair (i.e. Switchers, Projectors and DVD/VCR).

5% - Other duties as assigned.
Minimum Qualifications
Education
  • Associate degree or 2 years of information technology or audio-visual experience.

Experience
  • 2 years of Information Technology experience.

Experience Substitution:
  • Experience or training in information technology or electronic technician work will substitute for the required college training on the basis of twelve months of experience/training for two years of college.
  • An associate degree in computer science will substitute for the baccalaureate degree.
  • A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, telecommunications, or computer information systems will substitute for one year of the required experience.
  • A master's degree in the above fields will substitute for one year of the required experience.
  • Specialized degrees will substitute for a maximum of one year of the required experience.

    • Note: Any college coursework or degree used to meet qualification requirements must be earned from an institution accredited by one of the following regional accrediting organizations: the Middle States Commission on Higher Education (MSCHE), the New England Commission of Higher Education (NECHE), the Higher Learning Commission (HLC), the Northwest Commission on Colleges and Universities (NWCCU), the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), or the WASC Senior College and University Commission (WSCUC).

Required Knowledge, Skills & Abilities
  • Regular working hours are set at 8:00 a.m. until 5:00 p.m., Monday through Friday. Work hours may be changed to four (4), ten-hour days (Monday - Thursday) during summer months or otherwise as determined appropriate by the Chancellor.
  • Must also be available to work holidays, irregular hours, and on-call as needed.
  • Communicate clearly and tactfully on the telephone, in person or a classroom.
  • Must be proficient with the operation of all IT related equipment utilized by the department necessary to perform assigned duties.
  • Accuracy in all phases of work performed.
  • Frequent lifting and/or carrying of objects weighing up to 40 lbs. without assistance.
  • Some lifting and/or carrying of objects weighing between 40 and 70 lbs with assistance.
  • Must be able to climb and work from ladders at various heights and in tight spaces.
  • Working knowledge of A/V concepts and ability to coordinate and successfully and timely complete multiple simultaneous projects.
  • Prepare and present written and oral reports.
  • Able to learn Helpdesk system utilities and the methods and techniques of using a variety of hardware and software products.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing professional contacts/networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Drives university vehicle to and from work site as required on a daily basis.
  • Perform all other duties as assigned.

Preferred Education
  • Management Information Systems (MIS) degree in quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, telecommunications, or computer information systems will substitute for one year of the required experience.

Preferred Experience
  • More than 8 years of experience with CMS (Content Management System) administration and front-end web development (HTML, CSS [Cascading Style Sheets], JavaScript, Python)
  • More than 8 years of experience with Web/Digital Accessibility best practices, tools, regulations and policies
  • More than 3 years of experience working in digital communications, marketing or PR in higher education or public-sector environments

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.
Why Join BRCC?
Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.
Passing pre-employment criminal background screen is required as a condition of employment.
Advertised: 24 Jun 2026 Central Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App