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Technical Support Engineer Jobs in Maine (NOW HIRING)

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre ... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ...

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre ... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ...

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre ... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ...

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre ... engineers and project managers We may use artificial intelligence (AI) tools to support parts of ...

C4I Technical SME - Bath, ME

Bath, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...

C4I Technical SME - Bath, ME

Bath, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support ...

Provide technical support for electrical and control systems including, but not limited to process control, distributed control systems (DCS), programmable logic controllers (PLC), human machine ...

Provide technical support for electrical and control systems including, but not limited to process control, distributed control systems (DCS), programmable logic controllers (PLC), human machine ...

Commissioning Engineer

Saco, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support perspective * Near project completion, as the equipment is ready to have its control schemes functionally tested and the equipment energized is when a commissioning engineer will be ...

Showing results 21-40

Technical Support Engineer information

See Maine salary details

$36.3K

$76.5K

$115.7K

How much do technical support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support engineer in Maine is $76,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $95,400.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What are the most commonly searched types of Technical Support Engineer jobs in Maine?

The most popular types of Technical Support Engineer jobs in Maine are:

What are popular job titles related to Technical Support Engineer jobs in Maine?

For Technical Support Engineer jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer jobs in Maine look for?

The top searched job categories for Technical Support Engineer jobs in Maine are:

Infographic showing various Technical Support Engineer job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $76,519 per year, or $36.8 per hour.

Technical Field Specialist

TSMG

Bangor, ME

Full-time

Re-posted 8 days ago


Job description

About the Role
 
Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments—including cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.
Key Responsibilities
  • Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they’re ready for field deployment
  • Track inventory and stage equipment for upcoming field sessions
 
Field Sessions (In the Vehicle):
  • Travel to designated locations and transport modes (cars, buses, trains, planes)
  • Run ~90 minute test sessions on mobile/wearable tech in motion
  • Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
  • Capture logs, escalate defects, and keep operations running smoothly
 
Post-Test Wrap-Up:
  • Verify that collected data has synced with backend systems
  • Produce session documentation: results, app issues, logs, and downtime
  • Suggest improvements to testing workflows
Requirements
  • Bachelor’s degree, or 2–3 years of hands-on technical support/testing experience
  • At least 1 year of QA testing or support experience with mobile apps/devices
  • Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
  • Excellent written and verbal communication—able to collaborate with cross-functional teams
  • Reliable travel capability with a valid driver’s license and ability to use multiple transport modes
  • High responsibility, flexibility, confidentiality mindset, and strong interest in tech
  • Clean driving record and criminal background
Why Join?
  • Work on the cutting edge of mobile and location-based tech
  • Gain diverse field experience across different transport modes
  • Collaborate with industry-leading engineers and project managers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.