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Manager Systems Support Engineer Jobs in Maine (NOW HIRING)

Waterfront Support Engineer

Bath, ME ยท On-site

$95K - $110K/yr

Systems Engineer 2 More about this job > Description Thunderbolt Solutions is seeking to ... manage, and status multiple technical issues. 10) Must have strong Microsoft Office Suite computer ...

IT Support Engineer

ME ยท On-site

... Systems Engineers with projects they are leading. The candidate will need to learn and follow current procedures, adhering to change management controls and escalating technical issues for input and ...

Systems Engineer

Berwick, ME ยท On-site

$100K - $180K/yr

Define and manage interfaces between mechanical, controls, process, and chemistry subsystems to ... Support verification and validation planning, ensuring test coverage maps to system requirements

Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...

Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...

The Systems Administrator provides midlevel infrastructure and systems administration support for ... Support service account management, directory services configuration, and routine system ...

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Maine? For Manager Systems Support Engineer jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Maine look for? The top searched job categories for Manager Systems Support Engineer jobs in Maine are:
What cities in Maine are hiring for Manager Systems Support Engineer jobs? Cities in Maine with the most Manager Systems Support Engineer job openings:

Waterfront Support Engineer

Thunderbolt Logistics

Bath, ME โ€ข On-site

$95K - $110K/yr

Other

Medical, Retirement, PTO

Re-posted 17 days ago


Job description

Job Openings >> Waterfront Support Engineer
Waterfront Support Engineer
Summary
Title: Waterfront Support Engineer ID: 1112 Location: Bath, Maine Department: Engineering Job Titles: Systems Engineer 2
More about this job >
Description

Thunderbolt Solutions is seeking to contingently hire a Waterfront Software Support for Strike Programs

Thunderbolt Solutions is a small, flexible company where are our motto 'find a way or make one' and it permeates every facet of our business. When faced with a technical challenge, we aim to exceed expectations by developing and fielding innovative solutions for defense and commercial markets in a manner unencumbered by bureaucracy. Thunderbolt Solutions operates in an environment that fosters transparency, innovation, collaboration, inclusion and a learning mindset focused on solutions that enhance employee engagement.

Job Type

Full-time, Part-time

Background check, US Citizenship, secret clearance, and a CAC are requirements of this position. Travel is 15%. Contingent on contract award.

This position supports the Strike and Warfare programs including the Tomahawk Weapon System Program for a variety of U.S. Navy Warships.

Job Responsibilities:

ย 1) Serve as a waterfront representative, providing direct software installations on Cisco Networks and Linux computers for Weapon Control Systems (WCS).

2) Be responsible for loading the WCS operational software and all related software components onto the designated system hardware in accordance with approved Navy procedures and technical documentation.

3) Perform post-load software configuration and system setup, including the configuration of network switches, routers and display console.

4) Perform System Operability Verification Test (SOVT) and implement system security settings in accordance with DoD (Department of Defense) and DoN (Department of Navy) cyber-security requirements and guidelines. Perform system administration tasks on the WCS, including verifying system performance, monitoring system logs, and troubleshooting any issues that arise during the software loading and testing process.

5) Conduct Pre-Installation Check Out (PICO) of the Weapon Control System and their associated interfaces.

6) Monitor the progress during installation of weapon system hardware, cabling, etc. and report if it is done in accordance with the applicable drawings.

7) Coordinate with On-Site Installation Coordinator (OSIC) and Ship Force on daily progress and schedule impacts.

8) Provide weekly highlights of efforts accomplished and being worked.

9) Complete additional tasks as required.

Physical Job Requirements

Must be able to work in a Shipboard industrial environment

Able to climb shipboard ladders

ย Education/Certifications Requirements

1) The best candidate should have served previously as a U.S. Navy Fire Control Technician with a background in various Strike and Combat Systems Programs or civilian service in the Tomahawk Weapons System operations and testing or equivalent. Preferred a Senior U.S. Navy Enlisted, CWO, or LDO with multiple ship tours supporting U.S. Navy Combat Systems.

NOTE: Applicants with previous relevant and related Shipbuilding experience will be considered.

2) Must have a strong background in Combat System Software installation as well as experience with Linux computer systems as well as Cisco Networks and routers.

3) Experience with Unix systems is very desirable.

4) Must possess a secret clearance

5) Experience in leading technical teams in maintaining, troubleshooting, testing and repair.

6) Tasking will include visiting/inspecting U.S. Navy Ships/vessels.

7) Must be able to climb tall shipboard ladders, wear Personal Protective Equipment (PPE) and work in adverse environments

8) Communication skills in briefing at all levels of the organization and be able to work with and foster a strong team environment.

9) Analytical skills to effectively track, manage, and status multiple technical issues.

10) Must have strong Microsoft Office Suite computer skills.

11) Must have strong organizational and time management skills.

The anticipated annual salary range for this position is $95,000 to $110,000. This range represents a good-faith estimate of the base salary that Thunderbolt Solutions reasonably expects to pay for this role at the time of posting.

Final compensation will be determined based on a variety of factors, including the scope and responsibilities of the position, relevant experience, education, certifications, specific technical skills, internal equity, and current market conditions.
This position may also be eligible for a company bonus and comprehensive benefits, including health insurance, paid time off (PTO), and a 401(k) retirement plan.

Equal Opportunity Statement

Thunderbolt Solutions LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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