ZipRecruiter

Log In

1

Manager Systems Support Engineer Jobs in Maine (NOW HIRING)

Thunderbolt Logistics

Waterfront Support Engineer

Bath, ME · On-site

$95K - $110K/yr

Perform system administration tasks on the WCS, including verifying system performance, monitoring ... manage, and status multiple technical issues. 10) Must have strong Microsoft Office Suite computer ...

Hunting

IT Support Engineer

ME · On-site

... Systems Engineers with projects they are leading. The candidate will need to learn and follow current procedures, adhering to change management controls and escalating technical issues for input and ...

AT Process Technologies

Systems Engineer

Berwick, ME · On-site

$100K - $180K/yr

Define and manage interfaces between mechanical, controls, process, and chemistry subsystems to ... Support verification and validation planning, ensuring test coverage maps to system requirements

Textron

Systems Engineer

Waterboro, ME · On-site

Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...

Textron

Systems Engineer

Waterboro, ME

Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...

DRG

System Support Specialist

Kittery, ME · On-site

Voice and non-voice communication systems include (but not limited) to switching equipment ... Associate's degree in Computer Science, Engineering, or related discipline. * Active DoD Personnel ...

next page

Showing results 1-20

All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Maine

Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Maine? For Manager Systems Support Engineer jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Maine look for? The top searched job categories for Manager Systems Support Engineer jobs in Maine are:
What cities in Maine are hiring for Manager Systems Support Engineer jobs? Cities in Maine with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Waterfront Support Engineer

Thunderbolt Solutions

Bath, ME • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary:
Thunderbolt Solutions is a small, flexible company focused on developing innovative solutions for defense and commercial markets. They are seeking a Waterfront Support Engineer to provide software installations and support for the Strike and Warfare programs, particularly the Tomahawk Weapon System for U.S. Navy Warships.
Responsibilities:
• Serve as a waterfront representative, providing direct software installations on Cisco Networks and Linux computers for Weapon Control Systems (WCS).
• Be responsible for loading the WCS operational software and all related software components onto the designated system hardware in accordance with approved Navy procedures and technical documentation.
• Perform post-load software configuration and system setup, including the configuration of network switches, routers and display console.
• Perform System Operability Verification Test (SOVT) and implement system security settings in accordance with DoD (Department of Defense) and DoN (Department of Navy) cyber-security requirements and guidelines. Perform system administration tasks on the WCS, including verifying system performance, monitoring system logs, and troubleshooting any issues that arise during the software loading and testing process.
• Conduct Pre-Installation Check Out (PICO) of the Weapon Control System and their associated interfaces.
• Monitor the progress during installation of weapon system hardware, cabling, etc. and report if it is done in accordance with the applicable drawings.
• Coordinate with On-Site Installation Coordinator (OSIC) and Ship Force on daily progress and schedule impacts.
• Provide weekly highlights of efforts accomplished and being worked.
• Complete additional tasks as required.
Qualifications:
Required:
• Background check, US Citizenship, secret clearance, and a CAC are requirements of this position.
• Must be able to work in a Shipboard industrial environment.
• Able to climb shipboard ladders.
• The best candidate should have served previously as a U.S. Navy Fire Control Technician with a background in various Strike and Combat Systems Programs or civilian service in the Tomahawk Weapons System operations and testing or equivalent.
• Must have a strong background in Combat System Software installation as well as experience with Linux computer systems as well as Cisco Networks and routers.
• Must possess a secret clearance.
• Experience in leading technical teams in maintaining, troubleshooting, testing and repair.
• Tasking will include visiting/inspecting U.S. Navy Ships/vessels.
• Must be able to climb tall shipboard ladders, wear Personal Protective Equipment (PPE) and work in adverse environments.
• Communication skills in briefing at all levels of the organization and be able to work with and foster a strong team environment.
• Analytical skills to effectively track, manage, and status multiple technical issues.
• Must have strong Microsoft Office Suite computer skills.
• Must have strong organizational and time management skills.
Preferred:
• Preferred a Senior U.S. Navy Enlisted, CWO, or LDO with multiple ship tours supporting U.S. Navy Combat Systems.
• Experience with Unix systems is very desirable.
• Applicants with previous relevant and related Shipbuilding experience will be considered.
Company:
Thunderbolt aims to exceed customer expectations by creating and fielding unique defense & commercial products in a non-bureaucratic way. Founded in 2016, the company is headquartered in Egg Harbor Township, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply