The role involves providing end user computing support, managing lab computers and equipment, and ... Responsibilities : • Pharma Lab Benchtop Support - End user computing (EUC) - System ...
The role involves providing end user computing support, managing lab computers and equipment, and ... Responsibilities : • Pharma Lab Benchtop Support - End user computing (EUC) - System ...
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
Quick apply
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
New
Quick apply
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
New
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
Quick apply
IT Support Engineer - Level 1
Windham, ME · On-site
$20 - $25/hr
Job Summary As an IT Support Engineer - Level 1 , you will be the first point of contact for users ... Log all work in a ticketing system to track issue resolution and time management. * Escalate ...
Senior IT Support Engineer
Portland, ME · On-site
$65K - $90K/yr
Senior IT Support Engineer About Open Net ME, LLC Join our southern Maine dynamic Managed Services ... Deliver onsite and remote IT support to clients, resolving communications and systems issues ...
Quick apply
Senior IT Support Engineer
Portland, ME · On-site
$65K - $90K/yr
Senior IT Support Engineer About Open Net ME, LLC Join our southern Maine dynamic Managed Services ... Deliver onsite and remote IT support to clients, resolving communications and systems issues ...
Systems Programmer/Analyst
$2 - $3/hr
The Systems Programmer/Analyst partners closely with functional offices, ITS colleagues, and ... Support user-facing portals and system interfaces Systems Integration & Data Management * Develop ...
Systems Programmer/Analyst
$2 - $3/hr
The Systems Programmer/Analyst partners closely with functional offices, ITS colleagues, and ... Support user-facing portals and system interfaces Systems Integration & Data Management * Develop ...
Systems Programmer/Analyst
Biddeford, ME · On-site
The Systems Programmer/Analyst partners closely with functional offices, ITS colleagues, and ... Support user-facing portals and system interfaces Systems Integration & Data Management * Develop ...
Systems Programmer/Analyst
Biddeford, ME · On-site
The Systems Programmer/Analyst partners closely with functional offices, ITS colleagues, and ... Support user-facing portals and system interfaces Systems Integration & Data Management * Develop ...
Systems Engineer
Waterboro, ME · On-site
Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...
Systems Engineer
Waterboro, ME · On-site
Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...
Systems Engineer
Waterboro, ME · On-site
Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...
Systems Engineer
Waterboro, ME · On-site
Lead and/or requirements analysis, systems modeling, trade studies, requirements derivation, design review support, integration planning, test, verification, risk management and engineering analysis ...
Prin Systems Engineer
Saco, ME · On-site
$119K - $161K/yr
This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ... Responsible for the overall systems infrastructure including engineering, implementation and ...
Prin Systems Engineer
Saco, ME · On-site
$119K - $161K/yr
This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ... Responsible for the overall systems infrastructure including engineering, implementation and ...
Prin Systems Engineer
Saco, ME · On-site
... and Tactical Systems (OTS) is a global leader in the design, engineering and production of ... This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ...
Prin Systems Engineer
Saco, ME · On-site
... and Tactical Systems (OTS) is a global leader in the design, engineering and production of ... This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ...
Prin Systems Engineer
Saco, ME · On-site
$109K - $149K/yr
... and Tactical Systems (OTS) is a global leader in the design, engineering and production of ... This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ...
Prin Systems Engineer
Saco, ME · On-site
$109K - $149K/yr
... and Tactical Systems (OTS) is a global leader in the design, engineering and production of ... This position represents GD OTS technical support at PTC, shipyards, and AEGIS Ashore sites ...
Together this team provides IT Operations and Support to the Federal Law Enforcement Training ... Implement and manage high availability solutions for applications, servers, databases, such as ...
Together this team provides IT Operations and Support to the Federal Law Enforcement Training ... Implement and manage high availability solutions for applications, servers, databases, such as ...
Responsibilities : • Pharma Lab Benchtop Support - End user computing (EUC). • System ... management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of ...
Responsibilities : • Pharma Lab Benchtop Support - End user computing (EUC). • System ... management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of ...
Senior Quality Engineer
Saco, ME · On-site
$95K - $120K/yr
The Senior Quality Engineer also works closely with process owners to maintain and improve the Quality Management System (QMS), implements processes in the CAQ Process module as needed, and supports ...
Senior Quality Engineer
Saco, ME · On-site
$95K - $120K/yr
The Senior Quality Engineer also works closely with process owners to maintain and improve the Quality Management System (QMS), implements processes in the CAQ Process module as needed, and supports ...
Senior Quality Engineer
Saco, ME · On-site
$95K - $120K/yr
The Senior Quality Engineer also works closely with process owners to maintain and improve the Quality Management System (QMS), implements processes in the CAQ Process module as needed, and supports ...
Senior Quality Engineer
Saco, ME · On-site
$95K - $120K/yr
The Senior Quality Engineer also works closely with process owners to maintain and improve the Quality Management System (QMS), implements processes in the CAQ Process module as needed, and supports ...
Quality Engineer
Biddeford, ME · On-site
$80K - $100K/yr
... management systems to meet customer, regulatory, certification, and validation requirements. · Support quality activities throughout the contract review and proposal process. · Lead and participate ...
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Quality Engineer
Biddeford, ME · On-site
$80K - $100K/yr
... management systems to meet customer, regulatory, certification, and validation requirements. · Support quality activities throughout the contract review and proposal process. · Lead and participate ...
Prin Systems Engineer
Saco, ME · On-site
$80 - $120/hr
Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. * Designs, implements, installs, maintains, and ...
New
Prin Systems Engineer
Saco, ME · On-site
$80 - $120/hr
Responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. * Designs, implements, installs, maintains, and ...
New
Power System Engineer
Portland, ME · On-site
Power System Modeling * Project Management ... Asset Management * Grid Operations Support * Protection & Control * Design & Engineering * Grid ...
Power System Engineer
Portland, ME · On-site
Power System Modeling * Project Management ... Asset Management * Grid Operations Support * Protection & Control * Design & Engineering * Grid ...
Manufacturing Engineer
$87K - $93K/yr
They can manage multiple priorities, work independently with limited supervision, and drive ... STARC Systems offers a competitive benefits package designed to support employees and their ...
Manufacturing Engineer
$87K - $93K/yr
They can manage multiple priorities, work independently with limited supervision, and drive ... STARC Systems offers a competitive benefits package designed to support employees and their ...
Manager Systems Support Engineer information
See Scarborough, ME salary details
$19.98 - $25.34
6% of jobs
$25.34 - $30.70
12% of jobs
$32.46 is the 25th percentile. Wages below this are outliers.
$30.70 - $36.06
20% of jobs
The median wage is $39.81 / hr.
$36.06 - $41.42
16% of jobs
$41.42 - $46.78
15% of jobs
$48.90 is the 75th percentile. Wages above this are outliers.
$46.78 - $52.13
13% of jobs
$52.13 - $57.49
3% of jobs
$57.49 - $62.85
5% of jobs
$62.85 - $68.21
3% of jobs
$68.21 - $73.57
3% of jobs
$73.57 - $78.93
2% of jobs
$19
$44
$78
How much do manager systems support engineer jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for manager systems support engineer in Scarborough, ME is $44.57, according to ZipRecruiter salary data. Most workers in this role earn between $32.98 and $50.43 per hour, depending on experience, location, and employer.
What is a Manager Systems Support Engineer?
A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?
To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.
How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.
What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?
| Aspect | Manager Systems Support Engineer | Systems Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications often preferred | CompTIA, Microsoft, Cisco certifications common |
| Work Environment | Oversees support teams, manages projects, strategic planning | Provides technical support, troubleshoots issues, maintains systems |
| Employer & Industry Usage | Used in IT departments across various industries, often in leadership roles | Common in IT support teams, service desks, and technical departments |
| Search & Comparison Intent | Looking for managerial roles overseeing support teams | Seeking technical support roles or entry to mid-level support positions |
The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.
Full-time
Re-posted 18 days ago
Job description
Job Summary:
Syntricate Technologies is seeking a Desktop Support Engineer with experience in the Pharma domain. The role involves providing end user computing support, managing lab computers and equipment, and ensuring smooth transitions of service from other suppliers.
Responsibilities:
• Pharma Lab Benchtop Support – End user computing (EUC) - System administrator for Lab computers and equipment
• Must have experience in Transition of service from another supplier.
• Desktop support, Operating Systems support, Customer Service
• Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
Qualifications:
Required:
• Pharma Lab Benchtop Support – End user computing (EUC) - System administrator for Lab computers and equipment
• Must have experience in Transition of service from another supplier.
• Desktop support, Operating Systems support, Customer Service
• Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration.
• Excellent written and oral communication skills
• Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Syntricate Technologies is seeking a Desktop Support Engineer with experience in the Pharma domain. The role involves providing end user computing support, managing lab computers and equipment, and ensuring smooth transitions of service from other suppliers.
Responsibilities:
• Pharma Lab Benchtop Support – End user computing (EUC) - System administrator for Lab computers and equipment
• Must have experience in Transition of service from another supplier.
• Desktop support, Operating Systems support, Customer Service
• Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
Qualifications:
Required:
• Pharma Lab Benchtop Support – End user computing (EUC) - System administrator for Lab computers and equipment
• Must have experience in Transition of service from another supplier.
• Desktop support, Operating Systems support, Customer Service
• Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
• Extensive knowledge of IT hardware and software.
• Strong knowledge on network troubleshooting.
• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
• Knowledge of Linux a plus.
• Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
• Experience in Windows 10 deployment.
• Should have experience participating or leading an OS migration.
• Excellent written and oral communication skills
• Strong customer-service orientation.
• Understand customer service and service delivery.
• Understanding of ITIL processes and ServiceNow Tool.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Syntricate Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US