Deskside Support Engineer Location - Des Moines, Iowa - Onsite No. of Positions - 8 The Deskside ... The engineer serves as the primary onsite technical resource for employees and collaborates with IT ...
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Deskside Support Engineer Location - Des Moines, Iowa - Onsite No. of Positions - 8 The Deskside ... The engineer serves as the primary onsite technical resource for employees and collaborates with IT ...
Customer Support Engineer
Cedar Falls, IA · On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
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Customer Support Engineer
Cedar Falls, IA · On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer
Cedar Falls, IA · On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Customer Support Engineer
Cedar Falls, IA · On-site
Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...
Serve as a technical resource for customers and dealers, providing timely responses and solutions to inquiries. Support warranty activities by assisting with technical evaluations, gathering field ...
Serve as a technical resource for customers and dealers, providing timely responses and solutions to inquiries. Support warranty activities by assisting with technical evaluations, gathering field ...
Nabis in Mexico is searching for a Technical Support Liaison to bridge external teams with engineering. The role requires strong customer support experience and SQL competency to resolve issues ...
Nabis in Mexico is searching for a Technical Support Liaison to bridge external teams with engineering. The role requires strong customer support experience and SQL competency to resolve issues ...
Technical Support Representative
Urbandale, IA · On-site
$29 - $31/hr
Technical Support Representative Client: Heavy Machine Manufacturing Company Location: Urbandale ... Work with engineering and product teams * Improve support processes and documentation * Manage ...
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Technical Support Representative
Urbandale, IA · On-site
$29 - $31/hr
Technical Support Representative Client: Heavy Machine Manufacturing Company Location: Urbandale ... Work with engineering and product teams * Improve support processes and documentation * Manage ...
Product Support Engineer
$65K - $85K/yr
... Engineer role. This newly created position will serve as a bridge between customers and internal ... Provide technical support and troubleshooting for customers and dealers * Prepare accurate quotes ...
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Product Support Engineer
$65K - $85K/yr
... Engineer role. This newly created position will serve as a bridge between customers and internal ... Provide technical support and troubleshooting for customers and dealers * Prepare accurate quotes ...
We are looking for an Application Support Engineer to join a growing organization in Urbandale ... The role is ideal for someone who can investigate issues, translate business needs into technical ...
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We are looking for an Application Support Engineer to join a growing organization in Urbandale ... The role is ideal for someone who can investigate issues, translate business needs into technical ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Engineering, Manufacturing, Quality, and Warranty * Participating in and leading product cross ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Engineering, Manufacturing, Quality, and Warranty * Participating in and leading product cross ...
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
Product Support Engineer
Ames, IA · On-site
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
Product Support Engineer
Ames, IA · On-site
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
Customer Support Engineer
Manchester, IA · On-site
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
Customer Support Engineer
Manchester, IA · On-site
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
Product Support Engineer
Ames, IA · On-site
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
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Product Support Engineer
Ames, IA · On-site
Product Support Engineer - Ames, IA Level: Entry/Mid Level - depending on candidates experience ... Provide technical support to Sabanto customers and dealers to enhance: * Their user experience and ...
Customer Support Engineer
Manchester, IA · On-site
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
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Customer Support Engineer
Manchester, IA · On-site
Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the ... Serve as a technical resource for customers and dealers, providing timely responses and solutions ...
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
Support Engineer
Des Moines, IA · On-site
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
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Support Engineer
Des Moines, IA · On-site
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
Support Engineer
Des Moines, IA · On-site
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
Support Engineer
Des Moines, IA · On-site
Act as a technical leader within the Operations Support team * Receive and work escalations from ... Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause ...
The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting ... Perform billable contracted technical services for customers * High level understanding of Van ...
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The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting ... Perform billable contracted technical services for customers * High level understanding of Van ...
The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting ... Perform billable contracted technical services for customers * High level understanding of Van ...
The Automation Support Engineer plays a crucial role in achieving our purpose of creating lasting ... Perform billable contracted technical services for customers * High level understanding of Van ...
Technical Support Engineer information
See Iowa salary details
$35.2K - $42.2K
4% of jobs
$42.2K - $49.2K
12% of jobs
$54.5K is the 25th percentile. Wages below this are outliers.
$49.2K - $56.2K
12% of jobs
$56.2K - $63.2K
13% of jobs
The median wage is $68.6K / yr.
$63.2K - $70.2K
12% of jobs
$70.2K - $77.2K
9% of jobs
$77.2K - $84.2K
8% of jobs
$89.3K is the 75th percentile. Wages above this are outliers.
$84.2K - $91.2K
9% of jobs
$91.2K - $98.2K
9% of jobs
$98.2K - $105.2K
4% of jobs
$105.2K - $112.2K
10% of jobs
$35.2K
$74.2K
$112.2K
How much do technical support engineer jobs pay per year?
As of Jul 14, 2026, the average yearly pay for technical support engineer in Iowa is $74,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $92,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
What Is a Technical Support Engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
What does a Technical Support Engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Iowa? The most popular types of Technical Support Engineer jobs in Iowa are:
What are popular job titles related to Technical Support Engineer jobs in Iowa? For Technical Support Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Iowa look for? The top searched job categories for Technical Support Engineer jobs in Iowa are:
What are popular job titles related to Technical Support Engineer jobs in IA? For Technical Support Engineer jobs in IA, the most frequently searched job titles are:
Job description
Deskside Support Engineer
Location - Des Moines, Iowa - Onsite
No. of Positions - 8
The Deskside Support Engineer provides handson technical support for enduser devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures
timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.
Key Responsibilities
Location - Des Moines, Iowa - Onsite
No. of Positions - 8
The Deskside Support Engineer provides handson technical support for enduser devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures
timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.
Key Responsibilities
- EndUser Device Support : Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
- Printer Scanner Support : Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
- Software Installation : Install, update, and configure approved software applications following organizational standards and security policies.
- Hardware Deployment : Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
- Inventory Management : Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
- Ticket Management : Respond to and resolve service requests within defined SLAs using the organizations ITSM platform.
- User Support Training : Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
- Collaboration : Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
- Compliance Security : Ensure all devices meet security, patching, and compliance requirements.
- Experience supporting laptops, desktops, printers, scanners, and related hardware.
- Strong knowledge of Windows OS, basic networking, and common enterprise applications.
- Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
- Ability to diagnose hardware and software issues efficiently.
- Strong communication and customer service skills.
About EITAcies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Santa Clara, CA, US
Year founded
2004