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Desktop Engineer Jobs in Iowa (NOW HIRING)

360 IT Professionals

Desktop Support

Des Moines, IA

We use Objective-C and Swift programming languages to create native applications for iPhone ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

Arete Technologies, Inc.

Desktop Supporter

Des Moines, IA

$19.75 - $25.25/hr

Iowa Finance Authority needs an experienced Desktop Technician to maintain a Windows 10 environment. Description: The environment includes Windows 10, G Suite for Government, MS Office, and Adobe ...

HCL America Inc.

Field Operations Desktop Support

Ames, IA · On-site

$19.75 - $25.25/hr

Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, and Video Conferencing systems. Responsible for daily support to field locations in the surrounding area ...

New

Resource Innovations

Energy Engineer

Des Moines, IA · On-site +1

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

Order and purchase standard equipment and software through approved vendors. 3. Support Firm Software (10%) Support Desktop Management with post-mass deployment issues of standard software. Provide ...

krg technology inc

Hot Req::Desktop Support

Cedar Rapids, IA · On-site

$19.75 - $25.25/hr

... Desktops & Apple mobile device of Executives. Perform the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency & Executive.

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Iowa

Desktop Engineer information

See Iowa salary details

$9

$42

$76

How much do desktop engineer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for desktop engineer in Iowa is $42.46, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $54.42 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Iowa?

The most popular types of Desktop Engineer jobs in Iowa are:

What are popular job titles related to Desktop Engineer jobs in Iowa?

For Desktop Engineer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Iowa look for?

The top searched job categories for Desktop Engineer jobs in Iowa are:

What are popular job titles related to Desktop Engineer jobs in IA?

For Desktop Engineer jobs in IA, the most frequently searched job titles are:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $88,309 per year, or $42.5 per hour.

Deskside Support Engineer 8 Openings

Eitacies Inc

Des Moines, IA • On-site

Full-time

Re-posted 22 days ago

Job description

Deskside Support Engineer 
Location - Des Moines, Iowa - Onsite
No. of Positions - 8
The Deskside Support Engineer provides handson technical support for enduser devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures
timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization. The engineer serves as the primary onsite technical resource for employees and collaborates with IT teams to maintain a stable and secure computing environment.
Key Responsibilities
  • EndUser Device Support : Troubleshoot and resolve issues with laptops, desktops, monitors, docking stations, and peripherals.
  • Printer Scanner Support : Install, configure, and maintain printers, scanners, and multifunction devices, including coordination with vendors when needed.
  • Software Installation : Install, update, and configure approved software applications following organizational standards and security policies.
  • Hardware Deployment : Prepare, image, and deploy new devices; perform hardware upgrades and replacements.
  • Inventory Management : Track IT assets, maintain accurate inventory records, and support lifecycle management of equipment.
  • Ticket Management : Respond to and resolve service requests within defined SLAs using the organization’s ITSM platform.
  • User Support Training : Provide guidance to employees on device usage, basic troubleshooting, and security best practices.
  • Collaboration : Work closely with network, security, and systems teams to escalate issues and support broader IT initiatives.
  • Compliance Security : Ensure all devices meet security, patching, and compliance requirements.
Required Qualifications
  • Experience supporting laptops, desktops, printers, scanners, and related hardware.
  • Strong knowledge of Windows OS, basic networking, and common enterprise applications.
  • Familiarity with imaging tools, device management platforms, and ITSM ticketing systems.
  • Ability to diagnose hardware and software issues efficiently.
  • Strong communication and customer service skills.