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Desktop Engineer Jobs in Iowa (NOW HIRING)

Thrive

Field Engineer

Des Moines, IA · On-site

Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed * Acts as remote hands for engineering ...

Align Technology, Inc.

Experience working with Docker, cloud computing platforms, and APIs integrated with desktop or ... Leadership mindset with the ability to mentor engineers and drive technical excellence. * High ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident * High School Diploma or equivalent * 1-3 years of experience in IT support or related field supporting ...

Pomeroy

Deskside Support Technician

Urbandale, IA

$19 - $24.25/hr

Level 1 Desktop Technician Qualifications: Required: * US citizen or Lawful Permanent Resident * High School Diploma or equivalent * 1-3 years of experience in IT support or related field supporting ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Iowa

Desktop Engineer information

See Iowa salary details

$9

$42

$76

How much do desktop engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for desktop engineer in Iowa is $42.46, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $54.42 per hour, depending on experience, location, and employer.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

Can a computer engineer make $500,000?

A computer engineer can potentially earn $500,000 or more annually, especially with advanced skills, experience, and roles in high-paying industries such as software development, systems architecture, or executive positions. Achieving this level often requires specialized expertise, certifications, and sometimes leadership responsibilities or entrepreneurial ventures.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
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What job categories do people searching Desktop Engineer jobs in Iowa look for? The top searched job categories for Desktop Engineer jobs in Iowa are:
What are popular job titles related to Desktop Engineer jobs in IA? For Desktop Engineer jobs in IA, the most frequently searched job titles are:
Desktop Engineer jobs near you
Field Engineer

Field Engineer

Thrive

Des Moines, IA • On-site

Full-time

Posted 3 days ago

Job description

Location: Will travel within the Des Moines market - onsite role!
About Us
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Overview
Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. Travel required to our clients in the local area.
The Field Services Engineer will serve clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client's request or problem; resolves all first level end-user problems; escalates problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch; and dispatches appropriate resources for problems that cannot be resolved remotely.
Responsibilities
  • Primary responsibilities are descriptive and not restrictive in nature
  • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
  • Provides one-on-one end-user problem resolution for client (PC) software and connectivity
  • Sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, O365, VPN, and local-area network access problems
  • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
  • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
  • Acts as remote hands for engineering staff onsite as needed
  • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles
  • Provides assistance to Tier 2 staff with problem research and documentation

Qualifications
  • 3+ years providing end-user support for current PC desktop and application software
  • 3+ years installing, upgrading, troubleshooting and repairing personal computers in a corporate networked environment
  • MCTS (Microsoft Certified Technology Specialist) desired. Any Candidate that does not hold an MCTS, but does hold equivalent experience can work toward compliance as part of a performance improvement plan agreement

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