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Technical Support Engineer Jobs in Hawaii (NOW HIRING)

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AV Systems Engineer

Aiea, HI · On-site

$78K - $103K/yr

We also have technical support staff including a design & engineering group, project management Located in the AVCO Service Center is a technical group that includes 17 technicians that provide ...

Be Seen First

AV Systems Engineer

Aiea, HI · On-site

$78K - $103K/yr

We also have technical support staff including a design & engineering group, project management Located in the AVCO Service Center is a technical group that includes 17 technicians that provide ...

Sr. Structural Engineer

Honolulu, HI · On-site

$110K - $135K/yr

Provide guidance and technical support to junior engineers and project teams; foster a collaborative and inclusive working environment. * Client Relations: Serve as a primary point of contact for ...

Provide and perform engineering assistance, technical support, and troubleshooting for field issues in the Company's Divisions. * Assist the Senior Engineering Manager with the company's capital ...

ENGINEER

Aiea, HI · On-site

Provide and perform engineering assistance, technical support, and troubleshooting for field issues in the Company's Divisions. * Assist the Senior Engineering Manager with the company's capital ...

ENGINEER

Aiea, HI · On-site

Provide and perform engineering assistance, technical support, and troubleshooting for field issues in the Company's Divisions. * Assist the Senior Engineering Manager with the company's capital ...

ENGINEER

Aiea, HI · On-site

Provide and perform engineering assistance, technical support, and troubleshooting for field issues in the Company's Divisions. * Assist the Senior Engineering Manager with the company's capital ...

Sales Engineer Location: Honolulu, HI (Hybrid/Flexible) Job Type: Long-Term Contract (Part-Time to ... Sales Support * Serve as the primary technical resource supporting the sales organization ...

ENGINEER

Aiea, HI · On-site

Provide and perform engineering assistance, technical support, and troubleshooting for field issues in the Company's Divisions. * Assist the Senior Engineering Manager with the company's capital ...

The hiring range for the Staff Technical Engineer - Hilo [Req ID 10541] position is $99,900.00 to ... The company is also one of the state's leading employers and a major contributor and supporter of ...

Sales Engineer

Honolulu, HI · Hybrid

$55 - $65/hr

Sales Engineer Location: Honolulu, HI (Hybrid/Flexible) Job Type: Long-Term Contract (Part-Time to ... Sales Support * Serve as the primary technical resource supporting the sales organization ...

Prepare technical reports, testing results, and project documentation to support ongoing operations ... Review completed work for quality and accuracy while adhering to established engineering and ...

Showing results 41-60

Technical Support Engineer information

See Hawaii salary details

$39K

$82.1K

$124.2K

How much do technical support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technical support engineer in Hawaii is $82,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $102,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are popular job titles related to Technical Support Engineer jobs in Hawaii? For Technical Support Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Hawaii look for? The top searched job categories for Technical Support Engineer jobs in Hawaii are:
Infographic showing various Technical Support Engineer job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,111 per year, or $39.5 per hour.

Full-time

Re-posted 16 hours ago


Job description

ENGINEERING TECHNICIAN IV
Position Summary
Dynamic Planning & Response (DP&R) is seeking an experienced Engineering Technician III to support Department of Defense facility engineering, asset management, and construction support activities throughout the Pacific Area of Responsibility. The Engineering Technician III will provide technical expertise in facility assessments, engineering evaluations, construction support, asset management, systems confirmation, and Sustainment, Restoration, and Modernization (SRM) project execution.
The successful candidate will assist government personnel in maintaining facility records, evaluating infrastructure conditions, validating real property assets, supporting maintenance and repair projects, reviewing construction documentation, and preparing technical reports necessary to support installation readiness and mission requirements.
Background
The 9th Mission Support Command (MSC) Directorate of Public Works (DPW) is responsible for Real Property Ownership and Base Operations Support (BASOPS) across multiple geographically dispersed locations throughout the Pacific, including Hawaii, Alaska, Guam, Saipan, and American Samoa.
Essential Duties and Responsibilities
• Develop and modify engineering drawings utilizing AutoCAD, including plan and profile drawings and related engineering documentation.
• Perform field investigations, site assessments, and facility inspections to document existing conditions and support engineering evaluations.
• Verify and confirm conformance of maintenance, repair, and construction activities with approved drawings, specifications, standards, and contract requirements.
• Prepare engineering reports, facility assessments, technical evaluations, cost estimates, scopes of work, and supporting project documentation.
• Conduct facility condition assessments and document deficiencies involving structural, architectural, mechanical, HVAC, electrical, and civil infrastructure systems.
• Support the planning, design, execution, and closeout phases of Sustainment, Restoration, and Modernization (SRM) projects.
• Provide technical support for construction administration activities, including review of plans, specifications, submittals, requests for information, and field observations.
• Perform asset management activities including facility inventories, utilization assessments, systems confirmation, facility data validation, and real property record verification.
• Collect, analyze, and maintain facility and infrastructure data within Army and Department of Defense databases and systems of record.
• Coordinate with government personnel, contractors, and facility stakeholders to support project execution and facility management objectives.
• Assist with development of project requirements, independent government estimates, engineering studies, and technical recommendations.
• Support installation status reporting, facility readiness assessments, and infrastructure planning efforts.
• Travel as required to support facilities located throughout the Pacific Area of Responsibility.
Minimum Qualifications
• Minimum three (3) years of experience in the public or private sector performing engineering technician, facilities engineering, construction support, or related technical duties.
• Demonstrated experience utilizing AutoCAD for development and modification of engineering drawings, plans, and profiles.
• Experience confirming conformance to plans, specifications, standards, and technical requirements.
• Experience preparing engineering reports, technical studies, assessments, estimates, or related documentation.
• Experience conducting facility inspections, condition assessments, engineering evaluations, or infrastructure assessments.
• Experience supporting construction, maintenance, repair, or facility improvement projects.
• Working knowledge of engineering drawings, construction documents, technical specifications, and industry standards.
• Ability to collect, analyze, validate, and present engineering and facility data.
• Strong written and verbal communication skills.
• Ability to read, write, and speak English fluently.
• Ability to obtain and maintain installation access and successfully complete required background investigations.
Preferred Qualifications
• Experience supporting Department of Defense, Army, Army Reserve, Army Corps of Engineers (USACE), NAVFAC, Air Force, or other federal facility programs.
• Experience supporting Military Construction (MILCON), Sustainment, Restoration, and Modernization (SRM), or facility sustainment programs.
• Experience supporting projects through planning, design, execution, closeout, and documentation phases.
• Experience supporting construction management or construction administration activities.
• Experience performing HVAC, mechanical, electrical, or building systems assessments.
• Experience utilizing Army or Department of Defense asset management, real property, maintenance, or work management systems.
• Experience conducting systems confirmation, facility utilization studies, and real property inventory validation.
• Experience preparing Independent Government Estimates (IGEs), cost estimates, or construction estimates.
• Active security clearance or ability to obtain a security clearance.
Work Schedule
Monday through Friday, 7:00 AM - 4:00 PM, excluding Federal holidays.
Travel Requirements
Periodic travel throughout Hawaii, Alaska, Guam, Saipan, American Samoa, and other locations may be required in support of mission requirements.