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Technical Support Engineer Jobs in Hawaii (NOW HIRING)

$85K - $97K/yr

... technical integration for U.S. Special Operations Forces (SOF). This support includes tactical ... Engineers at both mid and senior levels ensure readiness of mission systems with 95% availability ...

$85K - $100K/yr

... technical integration for U.S. Special Operations Forces (SOF). This support includes tactical ... Engineers at both mid and senior levels ensure readiness of mission systems with 95% availability ...

$99K - $120K/yr

Lead technical support for testing, evaluation, and verification of shipboard electronic and combat system components Conduct engineering assessments, data review, and system performance analysis to ...

Provides professional engineering level technical support in the installation, operation, testing and maintenance of the computer/electronic/electro-mechanical equipment for the Test Dept and the ...

Dillon Product Manager

Honolulu, HI · Remote

$80K - $121K/yr

Associate's degree and/or equivalent ITW experience * 2+ years in Product Management, Product Development, Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ...

In this role, you will provide broad technical support, lead integration efforts across multiple ... programming or analysis, IT support, and IT consulting Requirements: • Broad understanding of ...

The Environmental Engineering role will support a broad range of tasks related to the analysis ... Perform technical analyses and support the identification of potential solutions to sustainable ...

Showing results 21-40

Technical Support Engineer information

See Hawaii salary details

$39K

$82.1K

$124.2K

How much do technical support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technical support engineer in Hawaii is $82,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $102,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are popular job titles related to Technical Support Engineer jobs in Hawaii? For Technical Support Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Hawaii look for? The top searched job categories for Technical Support Engineer jobs in Hawaii are:
Infographic showing various Technical Support Engineer job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,111 per year, or $39.5 per hour.

Tactical Domain Support Engineer - Camp Lejune, NC

Belcan Government Solutions

$85K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Summary:
The Tactical Domain GSSE provides direct support to mission planning, execution, and post-mission technical integration for U.S. Special Operations Forces (SOF). This support includes tactical software, geospatial mapping, network administration, training, and hardware/software maintenance across USSOCOM, Component Commands, TSOCs, and Foreign Military Sales (FMS) partners. Engineers at both mid and senior levels ensure readiness of mission systems with 95% availability and <24-hour turnaround time for CONUS/OCONUS locations.
Job Duties:
  • Support mission planning, execution, and post-mission analysis using tactical systems/devices in alignment with SOCOM and Component SOPs.
  • Maintain tactical systems/software/devices in serviceable condition with Level I and Level II response cycles.
  • Provide system support across five functional areas:
    • Tactical Software Support
    • Mapping, Imagery, and Geospatial Information Systems (GIS)
    • Tactical Network Administration
    • User Training and Field Support
    • System Enhancement, Integration, and Upgrade Support
  • Plan, prepare, and validate unit mission data and flight plans for both peacetime and wartime SOF operations.
  • Deliver user-level and advanced training on all assigned systems, including TAK, mission planning software, and communications platforms.
  • Interface with WEPTAC offices to synchronize operational mission plans.
  • Ensure compliance with STIGs, ATOs, ATCs, and cybersecurity requirements.
  • Support coordination with USSOCOM programs (e.g., TACLAN) to test, integrate, and field new technologies.
  • Maintain TAK servers and perform GIS data processing, including NGA updates and FAA-compliant SOA map data production.
  • Serve as Help Desk Tier 1-3 support for tactical mission planning systems.
Required Qualifications:
  • 2+ years of operational experience with or supporting the assigned SOF Component within the last 8 years.
  • 5+ years of experience in mission planning, system integration, communications systems, or navigation support for SOF aircraft or operations.
  • Familiarity with unit SOPs, tactical mission guides, and operational planning software.
  • Demonstrated ability to maintain and troubleshoot mission systems in austere environments.
  • Expertise in managing geographically dispersed teams and leading training efforts.
  • Experience coordinating system support with STIG/ATO/ATC, U.S. Government agencies, and USSOCOM enterprise programs.
  • Skilled in GIS data processing, FAA/NGA compliance, and SOA map validation.
  • Capable of serving as a technical SME for all fielded systems/software and providing Help Desk Tier 1-3 support.
  • Possess DoD 8570 IAT Level II (e.g., Security+) and expertise in customer-specific planning and execution tools.
  • Ability to mentor and less experienced SEs.
  • Develop and deliver training curricula.
  • Participate in technology integration and test/evaluation events.
  • Participate during capability planning and interoperability meetings.
  • ACTIVE Secret with TS Eligibility (SCI eligibility required for designated sites)
  • Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline; OR Technical School Certificate; OR equivalent technical training and experience aligned with duties.
Preferred Qualifications & Skills:
  • Proficiency in TAK/ATAK/WinTAK systems and server management
  • Experience with mission planning suites (JMPS, PFPS, or Component-specific tools)
  • Familiarity with SOF TTPs and airborne mission sets
  • Network and systems troubleshooting expertise
  • Strong instructional and technical writing skills for training material development

Compensation:
We provide a competitive pay and benefits package. This position is offering a salary range of pay range of $85,000-$97,500/year. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
www.belcan.com
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.