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Switchboard Jobs (NOW HIRING)

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm ABOUT US We are ushering in a new era of healthcare where achieving good health is ...

Northwest Health - La Porte

Switchboard Operator

La Porte, IN · On-site

$14 - $17.50/hr

Part Time Evening shifts Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate ...

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VOLT

Switchboard Design Engineer

Denton, TX · On-site

$100K - $145K/yr

Apply for tomorrow's opportunity today, with Volt Volt is immediately hiring for Switchboard Design Engineer in Denton, TX. As a Switchboard Design Engineer, you will: * Design and develop electrical ...

CGH Medical Center

$16 - $24/hr

Switchboard operators are responsible for overhead paging and paging of individuals through multiple paging systems. ESSENTIAL FUNCTIONS : * Operate the Mitel switchboard console to connect, hold and ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC · On-site

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and communication requests while maintaining professionalism, accuracy, and strict adherence to HIPAA ...

Lifepoint Health

Switchboard Operator - PRN

Sylva, NC

$10/hr

As a Switchboard Operator , you will manage a high volume of incoming calls, emergency alerts, and communication requests while maintaining professionalism, accuracy, and strict adherence to HIPAA ...

Troy University

Switchboard Operator

Troy, AL · On-site

$14 - $17.75/hr

Posting Details Position Information Posting Number SF2468P Position Title Switchboard Operator Position Type Classified Staff/Hourly Department Telecommunications - Troy Division Finance and ...

URS Agents, LLC

Switchboard Operator

Duluth, GA · On-site

$30K - $35K/yr

Switchboard Operator An established corporate legal service company, located in Duluth, Georgia, is seeking a Switchboard Operator. We are looking for a candidate who is interested in long-term ...

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Switchboard information

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$8

$16

$24

How much do switchboard jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
More about Switchboard jobs
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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator, PRN

Switchboard Operator, PRN

Iredell Memorial Hospital Incorporated

Statesville, NC • On-site

$14.25 - $18/hr

Per diem

Posted 7 days ago

Job description

The Switchboard Operator serves as the Information/Communications Center of the hospital. Duties include answering incoming calls; transferring call to appropriate parties; announcing/re-announcing emergency procedures/calls, and assisting with outgoing calls. Has access to patient name, location, and discharge date only.
Requirements
  • High School graduate or equivalent.
  • Experience in Switchboard preferred.
  • Excellent communication skills required.
  • Work is light/medium in nature with minimum ability to lift/move 30 lbs safely; may occasionally have to lift up to 60 lbs with assistance or assistive devices.
  • Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time (up to 8-12 hours per day).
  • Ability to perform repetitive tasks such as simple grasping, pushing, pulling, and fine manipulation (i.e. keyboard).
  • Good visual acuity required for viewing/entering/processing via electronic systems,
  • Good hearing essential for use of telephone, switchboard, communication with patients/visitors/hospital staff, and emergency alarms.

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