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Switchboard Jobs (NOW HIRING)

UVA Health

Switchboard Operator

Manassas, VA

$15 - $19/hr

Switchboard Operator Job Code: TE5588 ABOUT US Schedule: 18 hours weekly; Sunday 8a-2p, Monday, Tuesday and Friday: 12pm-4pm We are welcoming a new era in healthcare where achieving good health is ...

lri

VA Switchboard Operator

Syracuse, NY

$17.79/hr

Aurora of CNY, an affiliate of Liberty Resources, is seeking a Part Time Overnight Switchboard Operator to work in the Syracuse VA Medical Center. The vital mission of Aurora of CNY is to promote ...

Mayo Clinic

Switchboard Center Operator

Eau Claire, WI · On-site

$14.75 - $18.75/hr

The Switchboard Operator utilizes the electronic directory database and is responsible for processing incoming and outgoing calls from Mayo Clinic patients, visitors and Mayo Clinic staff, providing ...

Mayo Clinic

Switchboard Center Operator

Eau Claire, WI · On-site

$14.75 - $18.75/hr

The Switchboard Operator utilizes the electronic directory database and is responsible for processing incoming and outgoing calls from Mayo Clinic patients, visitors and Mayo Clinic staff, providing ...

BEACH PROPERTIES INC

Switchboard Operator

Vergennes, VT · On-site

$15 - $17/hr

Switchboard operators manage incoming, outgoing, and internal calls for organizations, using multi-line, computerized telephone systems to connect, transfer, and direct calls. * Communication ...

HealthPartners

MN · On-site

$20.13 - $30.19/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant Cisco Phone system (switchboard) * Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members * Answers ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY · On-site

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

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How much do switchboard jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What jobs make $3,000 a month without a degree?

For a switchboard operator or similar communication roles, earning $3,000 a month without a degree is possible with experience and strong communication skills. Other options include sales, customer service, or administrative roles that offer commission or bonuses, but salaries vary based on industry and location.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
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What cities are hiring for Switchboard jobs? Cities with the most Switchboard job openings:
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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator | PRN | Switchboard

Switchboard Operator | PRN | Switchboard

Great River Health

West Burlington, IA • On-site

$16.50/hr

Part-time

Posted 10 days ago

Great River Health rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Minimum Hiring Wage:

From $16.50 per hour

Job Details:

Scheduled Hours: Variable

Job Description:

A Brief Overview
The switchboard operator is primarily responsible for communication hospital switchboard and answering service to relay incoming, outgoing, and interoffice calls. Assists in monitoring security monitors and alarms. Operates communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. Answers incoming calls, greets callers, provides information, transfers calls, and/or takes messages as necessary. Route emergency traffic appropriately. Pages individuals to inform them of telephone calls using paging equipment. Performs clerical duties as needed. Monitors alarm systems and contacts security staff members when necessary.
What you will do

  • Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, mobile, person-to-person, and emergency calls
  • Keep records of calls placed and received for answering service
  • Listen to customer requests, referring to appropriate department
  • Monitor automated systems for placing collect calls and intervene for a callers needing assistance
  • Observe signal lights on switchboards, and dial or press buttons to make connections
  • Offer special assistance to persons such as those who are unable to dial or who are in emergency situations
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls
  • Perform clerical duties such as typing, proofreading, and sorting mail
  • Update contact information

Qualifications:

Qualifications

  • H.S. Diploma or General Education Degree (GED) (preferred)
  • Experience working with computers (preferred)
  • Previous experience answering multiple line phone system (preferred)
  • Previous health care experience (preferred)
  • Typing skills of 45+ WPM
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge and operation of telecommunications systems.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Talking to others to convey information effectively.
  • Understanding written sentences and paragraphs in work related documents.
  • Actively looking for ways to help people.
  • Managing one's own time and the time of others.
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to speak clearly so others can understand you.
  • The ability to identify and understand the speech of another person.
  • The ability to read and understand information and ideas presented in writing.

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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