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Switchboard Jobs in Kentucky (NOW HIRING)

UHS

Switchboard Operator/Receptionist Part-time

Radcliff, KY · On-site

$13 - $17.25/hr

Qualifications The Switchboard Operator is responsible for reception duties as prescribed by the organization, including telephonic and walk-in traffic. Education and/or Experience: * High School ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary PBX Operator Full-Time, Nights The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Switchboard Operators play a vital role in ensuringtimely,accurate, and courteous communication, often serving as the first point of contact for individuals reaching the hospital. The department is ...

Allen County Schools

ACIC Receptionist

Scottsville, KY

$12.25 - $16.25/hr

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties ...

Baptist Health

PBX Operator - PRN

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

Baptist Health

PBX Operator - PRN

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health Lexington, supporting patients, visitors, team members, and clinical staff across the hospital. The ...

Allen County Schools

ACIC Receptionist

Scottsville, KY · On-site

$12.25 - $16.25/hr

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and communicate necessary ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and communicate necessary ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. * Monitor alarms and emergency telephones in the switchboard and communicate necessary ...

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All JobsSwitchboard JobsSwitchboard Jobs in Kentucky

Switchboard information

See Kentucky salary details

$7

$14

$21

How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in Kentucky is $14.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.87 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What are popular job titles related to Switchboard jobs in Kentucky?

For Switchboard jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Kentucky look for?

The top searched job categories for Switchboard jobs in Kentucky are:

What cities in Kentucky are hiring for Switchboard jobs?

Cities in Kentucky with the most Switchboard job openings:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Kentucky as of August 2026, with employment types broken down into 38% Full Time, 49% Part Time, and 13% Nights. Highlights an 100% In-person job distribution, with an average salary of $30,260 per year, or $14.5 per hour.

Cashier/Switchboard Operator

Taylor Regional Hospital

Campbellsville, KY • On-site

$13.25 - $16.75/hr

Full-time

Retirement

Posted 20 days ago

Taylor Regional Hospital (Kentucky) rating

4.9

Company rating: 4.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

1,001st of 1,060 rated hospitals

Job description

⭐ Join Our Team! ⭐
Join Taylor Regional Hospital and help us uphold our vision of being the preferred healthcare provider, dedicated to enhancing the quality of life in our community.
Position: 💵☎ Cashier/ Switchboard Operator 💵☎
Location: Switchboard at Taylor Regional Hospital, Kentucky
Schedule: Full-time position with varied shifts
✱weekend rotations required✱
What You'll Do:
◉ Operates the hospital telephone switchboard and routes incoming calls to the appropriate department, office, or individual.
◉ Provides information and assistance to patients, visitors, and callers in a courteous and professional manner.
◉ Processes payments and performs cashiering functions, including accepting cash, checks, credit cards, and other approved forms of payment.
◉ Provides receipts and maintains accurate records of all transactions.
◉ Maintains confidentiality of patient and hospital information in compliance with HIPAA and organizational policies.
◉ Assists with paging and communication systems in accordance with hospital policies and procedures.
◉ Responsible for maintaining and recording entries regarding property taxes allowances
◉ Performs other duties as assigned.
What We're Looking For:
➤ High School Diploma or equivalent
➤ on the job training essential for PBX
-----Job Demands------
➤ Ability to communicate effectively by telephone and in person.
➤ occasionally lift and carry light office supplies and materials.
➤ Basic computer skills required
‼️‼️Support our mission to provide outstanding healthcare to the people we serve.‼️‼️
Why You'll Love Working Here:
✅ Competitive pay & benefits
✅ Tuition reimbursement
✅ Supportive team culture
✅ Hospital Funded Pension Plan
✅ Comprehensive Benefit Package
✅ 30% off in the TRH Cafe
✨AND SO MUCH MORE✨
Apply Today
Additional Information
Position Type : Full Time
Shift : Other
Contact Information
Human Resources
1700 Old Lebanon Road
Campbellsville, KY 42718
Phone: 270-789-5823

What Taylor Regional Hospital (Kentucky) employees say

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