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Switchboard Jobs (NOW HIRING)

Middlesex Health System

Switchboard Operator

Middletown, CT · On-site

$15.25 - $19.25/hr

Switchboard Operator * Department: Switchboard * Hours: per diem Position Summary Today's Smarter Choice for Care... Middlesex Health is an independent award winning organization. At Middlesex Health ...

Signature Healthcare

Switchboard Operator

Brockton, MA

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Position Overview Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and ...

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive benefits , including medical, dental, vision, short- and long-term disability, a flexible spending account ...

Signature Healthcare

Switchboard Operator

Brockton, MA · On-site

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

Emerson Hospital

Switchboard Operator

Concord, MA

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

CAMC Health System

Switchboard Operator

Elkins, WV · On-site

$13 - $16.25/hr

Job Summary With a patient centered culture, the Switchboard Operator will provide a positive experience to all our customers calling into Mon Health Medical Center by transferring their phone calls ...

Signature Healthcare

Switchboard Operator

Brockton, MA · On-site

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

Signature Healthcare

Switchboard Operator

Brockton, MA · On-site

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

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How much do switchboard jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What jobs make $3,000 a month without a degree?

For a switchboard operator or similar communication roles, earning $3,000 a month without a degree is possible with experience and strong communication skills. Other options include sales, customer service, or administrative roles that offer commission or bonuses, but salaries vary based on industry and location.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
More about Switchboard jobs
What cities are hiring for Switchboard jobs? Cities with the most Switchboard job openings:
What are the most commonly searched types of Switchboard jobs? The most popular types of Switchboard jobs are:
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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Southern Ohio Medical Center

Portsmouth, OH

$12 - $15.25/hr

Part-time

Posted 11 days ago

Southern Ohio Medical Center rating

6.7

Company rating: 6.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

600th of 994 rated hospitals

Job description

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: Telecommunications

Shift/schedule: Part Time (24 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Lead Switchboard Operator and Telecommunications Manager. The Switchboard Operator's primary job function is to operate a switchboard console, directing calls to and from the appropriate staff and/or departments. The Switchboard Operators also handle both inside and outside codes by notifying the appropriate staff using tools such as overhead paging and the mass notification application and the Switchboard Operators provide Answering Services for SOMC’s Physician based practices and various other departments.

Performs other duties as assigned.

QUALIFICATIONS

Education:

  • High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

  • None

Experience:

  • Experience working with the public preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Operates Switchboard Console and directs calls to the appropriate departments.
  2. Performs dispatching of routine and stat requests to ensure that incidents of incomplete or incorrect information do not occur.
  3. Monitors all alarm systems and initiates codes as instructed.
  4. Provides general hospital information to the public as requested.
  5. Performs Answering Services duties for various departments and offices as instructed.
  6. Performs other duties as assigned.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

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