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Switchboard Jobs (NOW HIRING)

McLaren

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

Middlesex Health System

Switchboard Operator

Middletown, CT · On-site

$15.25 - $19.25/hr

Switchboard Operator * Department: Switchboard * Hours: per diem Position Summary Today's Smarter Choice for Care... Middlesex Health is an independent award winning organization. At Middlesex Health ...

McLaren Macomb

Switchboard Operator

Mount Clemens, MI

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Position Overview Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and ...

Mission Health

Switchboard Operator

New Hope, MN · On-site

$16 - $20/hr

This Switchboard Operator position earns a competitive salary, we also provide comprehensive benefits , including medical, dental, vision, short- and long-term disability, a flexible spending account ...

Signature Healthcare

Switchboard Operator

Brockton, MA · On-site

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

Signature Healthcare

Switchboard Operator

Brockton, MA · On-site

$19 - $23/hr

Operates a multi-position switchboard, including paging and beeper systems. Must be able to speak the English language in an understandable manner and convey information effectively through written ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN · On-site

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

PATTERNS

Switchboard Operator

Lakewood, CO · On-site

$15 - $19/hr

Description: The initial contact for the facility or department, operates a telephone console or switchboard to route incoming calls to the appropriate party. will be answering for 12 facilities.

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How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

McLaren

Mount Clemens, MI • On-site

$14 - $17.75/hr

Part-time

Posted 16 days ago

Job description

Position Summary:
Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator.
Essential Functions and Responsibilities:
  1. Rapidly and accurately operates a telephone switchboard.

  1. Accurately operates overhead paging system.

  1. Calls desired numbers at the requested time.

  1. Operate computer terminal.

  1. Follow proper techniques on overhead paging and computerized paging.

  1. Ability to follow on-call procedures.

7. Performs other related job duties as requested.
Qualifications:
Required:
• High School Diploma or GED
• One year of prior experience in an office environment requiring customer interaction
Preferred:
• One year of prior work experience as a Switchboard Operator
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About McLaren

Sourced by ZipRecruiter

McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.

Industry

Automobile dealers and manufacturing

Company size

10,000+ Employees

Headquarters location

Woking, Surrey, GB

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