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Switchboard Jobs (NOW HIRING)

Bryan Health

Clinic Switchboard Operator

Lincoln, NE

$14.25 - $18/hr

Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Opens and closes switchboard for calls for Cardiology, Vascular and CT Surgery. 3. *Answers all incoming ...

HealthPartners

MN · On-site

$20.13 - $30.19/hr

  • Medical

  • Dental

  • Retirement

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

Flowers Hospital

Switchboard Operator

Dothan, AL

$13.75 - $17.25/hr

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or ...

VOLT

Switchboard Design Engineer

Denton, TX · On-site

$100K - $145K/yr

Apply for tomorrow's opportunity today, with Volt Volt is immediately hiring for Switchboard Design Engineer in Denton, TX. As a Switchboard Design Engineer, you will: * Design and develop electrical ...

Highland Hospital

Switchboard Operator

Rochester, NY · On-site

$17.50 - $22.60/hr

Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday & Sunday ...

116508 Innovation At Work

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

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Showing results 21-40

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Switchboard information

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How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

PBX/Switchboard Operator

Lake Regional Health System

Osage Beach, MO • On-site

$14.25 - $18/hr

Per diem

Re-posted 3 days ago

Lake Regional Health System rating

4.0

Company rating: 4.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The PBX/Switchboard Operator Promotes Customer satisfaction through competent professional practices and prompt response. The operator ensures all incoming and outgoing phone calls are received and processed in an efficient and courteous manner. Ensures that directories on phone extensions administration and employee phone numbers, doctor phone numbers and beeping numbers are current and distributed to the relief switchboard location.  Ensures lists are legible and organized in proper categories. Maintaining a high level of professionalism, working well with all hospital departments, patients, families of patients and physicians.  Provides nonmedical information but maintains strict confidentiality of patient and hospital information.  At all times ensures attention is given to accurate detail.
Qualifications:

  • High School diploma or equivalent is required.
  • Previous PBX/Switchboard experience preferred. 
  • Must have excellent customer service skills and the ability to multitask.
  • Annual influenza vaccine required.

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