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Switchboard Jobs (NOW HIRING)

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

* Switchboard Operator | Hospital Communications & Help Desk Support Full Time Switchboard Operator Opportunity Join a collaborative healthcare team where communication, customer service, and teamwork ...

CAMC Health System

Switchboard Operator

Morgantown, WV · On-site

$15.50 - $19.50/hr

Job Summary With a patient centered culture, the Switchboard Operator will provide a positive experience to all our customers calling into Mon Health Medical Center by transferring their phone calls ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

HealthPartners

Switchboard Operator

Saint Louis Park, MN

$16.25 - $20.50/hr

Methodist Hospital is looking to hire a Switchboard Operator to join our switchboard team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

Trinity Health System

Switchboard Operator

Steubenville, OH · On-site

$13 - $16.50/hr

Performs switchboard operation and answering, responds to emergency calls to special telephone numbers, pages personnel and physicians via voice and paging services, responds to and announces fire ...

Mayo Clinic

Switchboard Center Operator

Eau Claire, WI · On-site

$14.75 - $18.75/hr

The Switchboard Operator utilizes the electronic directory database and is responsible for processing incoming and outgoing calls from Mayo Clinic patients, visitors and Mayo Clinic staff, providing ...

Highland Hospital

Switchboard Operator

Rochester, NY · On-site

$17.50 - $22.60/hr

Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday & Sunday ...

UVA Health

Switchboard Operator

Manassas, VA

$15 - $19/hr

Switchboard Operator Job Code: TE5588 ABOUT US Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm We are welcoming a new era in healthcare where achieving good health is just ...

Salvation Army

Switchboard Assistant

Philadelphia, PA

$15.25 - $19.25/hr

Switchboard Assistant Location: DHQ Availability of Position: M-F Schedule: Part-time Plus, up to 29 hours per week, M-F, 10 am - 3:30 pm Reporting Relationship: Building Services/Property Department ...

Lifepoint Health

Switchboard Operator

Sanford, NC · On-site

$10/hr

Switchboard Operator (PRN) Your experience matters: Central Carolina Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a ...

Catholic Health

Switchboard Operator-PD

Bethpage, NY

$27.15/hr

Overview Switchboard Operator Location: St. Joseph Hospital - A Member of Catholic Health Join St. Joseph Hospital , a proud member of Catholic Health, and play a vital role in creating a welcoming ...

PATTERNS

Switchboard Operator

Lakewood, CO · On-site

$15 - $19/hr

Description: The initial contact for the facility or department, operates a telephone console or switchboard to route incoming calls to the appropriate party. will be answering for 12 facilities.

Basin Harbor

Switchboard Operator

Vergennes, VT

$15 - $17/hr

Switchboard operators manage incoming, outgoing, and internal calls for organizations, using multi-line, computerized telephone systems to connect, transfer, and direct calls. * Communication ...

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How much do switchboard jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What jobs make $3,000 a month without a degree?

For a switchboard operator or similar communication roles, earning $3,000 a month without a degree is possible with experience and strong communication skills. Other options include sales, customer service, or administrative roles that offer commission or bonuses, but salaries vary based on industry and location.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
More about Switchboard jobs
What cities are hiring for Switchboard jobs? Cities with the most Switchboard job openings:
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Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

Emerson Hospital

Concord, MA • On-site

$18 - $20/hr

Part-time

Posted yesterday

Emerson Hospital rating

7.9

Company rating: 7.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

145th of 994 rated hospitals

Job description

  • Switchboard Operator | Hospital Communications & Help Desk Support
    Full Time Switchboard Operator Opportunity
    Join a collaborative healthcare team where communication, customer service, and teamwork play a critical role in supporting patient care and hospital operations. We are seeking a professional and dependable Switchboard Operator to manage hospital communications, provide front line support, and assist with information systems help desk functions across the Health System.
    The Switchboard Operator is responsible for operating the hospital's main telephone console system, managing the in-house paging system, monitoring alarm panels, and assisting with basic information systems support requests. This role serves as a key communication hub for the organization and requires excellent customer service, multitasking abilities, and professionalism in a fast paced healthcare environment.
    Job Responsibilities
    Operate the main hospital telephone console system and route incoming calls accurately and efficiently
    Manage and coordinate overhead and in-house paging requests
    Monitor alarm panels and respond appropriately to notifications and alerts
    Provide first level help desk and information systems support as needed
    Assist patients, visitors, physicians, and staff with professionalism and excellent customer service
    Maintain accurate communication and respond calmly in urgent or high priority situations
    Support hospital operations by ensuring effective communication across departments and locations
    Maintain confidentiality and comply with all hospital policies and procedures
    Perform all duties in a manner that promotes teamwork and reflects the mission and values of the Health System
    Minimum Qualifications
    Education
    High School Diploma or equivalent required
    Experience
    Previous administrative, switchboard, call center, receptionist, customer service, or hospital operations experience strongly preferred
    Healthcare experience preferred but not required
    Licensure and Certification
    No licensure or certification required
    Skills and Qualifications
    Excellent communication and customer service skills
    Strong multitasking and organizational abilities
    Ability to remain calm and professional in fast paced or high pressure situations
    Computer proficiency and ability to navigate multiple systems simultaneously
    Strong attention to detail and problem solving skills
    Ability to read, write, and communicate effectively in English
    Ability to maintain confidentiality and professionalism at all times
    Why Join Our Team
    Supportive and team oriented work environment
    Opportunity to play an essential role in hospital operations and patient support
    Professional growth and training opportunities
    Competitive compensation and comprehensive benefits package
    Meaningful work within a respected healthcare organization
    Apply today to become part of a dedicated healthcare team committed to exceptional service, communication, and patient support.

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