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Switchboard Jobs (NOW HIRING)

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

PATTERNS

Switchboard Operator

Lakewood, CO · On-site

$15 - $19/hr

Description: The initial contact for the facility or department, operates a telephone console or switchboard to route incoming calls to the appropriate party. will be answering for 12 facilities.

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Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Summary PBX SwitchboardOperator PRNFirstShift BHCOR-PBX (Switchboard)I Corbin, KY The BPX unit serves as thehospital'scentral communications hub, responsible for managing all incoming and outgoing ...

Larkin Community Hospital

Switchboard Operator - PD

Miami, FL · On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing telephone communications within an organization. This position ensures that all calls are efficiently ...

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Central Bancompany

Switchboard Representative

Columbia, MO · On-site

$14.25 - $18/hr

Provides service to customers by answering the switchboard and directing calls to the appropriate banks' departments or employees. DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY: Answers the switchboard ...

Highland Hospital

Switchboard Operator

Rochester, NY · On-site

$17.50 - $22.60/hr

Highland Hospital is seeking an experienced Switchboard Operator to join the team. This position answers the main line to Highland Hospital and directs all incoming calls. Hours are Saturday & Sunday ...

UVA Health

Switchboard Operator

Manassas, VA

$16 - $21.65/hr

Switchboard Operator Job Code: TE5588 Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm ABOUT US We are ushering in a new era of healthcare where achieving good health is ...

116508 Innovation At Work

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

Position Overview Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY.

Apply Early

Rochester Regional Health

Switchboard Operator

Batavia, NY · On-site

$17.25 - $19.88/hr

SUMMARY As a Switchboard Operator, your superior interpersonal and organizational skills, along with your dedication to customer service is vital to ensuring overall customer satisfaction. STATUS ...

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Switchboard information

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$8

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How much do switchboard jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for switchboard in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
More about Switchboard jobs
What cities are hiring for Switchboard jobs? Cities with the most Switchboard job openings:
What are the most commonly searched types of Switchboard jobs? The most popular types of Switchboard jobs are:
What states have the most Switchboard jobs? States with the most job openings for Switchboard jobs include:
What job categories do people searching Switchboard jobs look for? The top searched job categories for Switchboard jobs are:
Switchboard jobs near you
Infographic showing various Switchboard job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Innovation At Work

Bronx, NY • On-site

$15.75 - $19.75/hr

Full-time

Posted 18 days ago

Job description

Position Overview
Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming calls, routing communications accurately, and supporting critical hospital communication functions including emergency notifications and overhead paging.
Available Shifts (24/7 Coverage Required)
Weekday Shifts (Monday - Friday):
- Day Shift: 7:00 AM - 3:00 PM
- Evening Shift: 3:00 PM - 11:00 PM
- Overnight Shift: 11:00 PM - 7:00 AM
Weekend & Holiday Shifts:
- Day Shift: 7:00 AM - 3:00 PM
- Evening Shift: 3:00 PM -11:00 PM
- Overnight Shift: 11:00 PM - 7:00 AM
Schedules will be assigned based on operational needs. Candidates must be flexible to work weekends, holidays, and rotating shifts.
Key Responsibilities
- Operate multi-line telephone switchboard systems in a high-volume environment
- Answer and route incoming calls to appropriate departments, staff, and on-call personnel
- Initiate overhead paging announcements and emergency code communications
- Maintain accurate logs of calls, messages, and critical communications
- Provide information and assistance to patients, visitors, and staff in a professional manner
- Monitor and respond to urgent and routine communication requests
- Ensure timely and accurate message delivery across departments
- Maintain confidentiality in accordance with HIPAA and Privacy Act requirements
Requirements
Minimum Qualifications
- High School Diploma or equivalent
- Minimum of 1-2 years of experience in a call center, switchboard, or customer service role
- Ability to handle high call volumes in a fast-paced environment
- Strong verbal communication and listening skills
- Basic computer proficiency (Microsoft Office, call logging systems)
- Ability to multitask and prioritize effectively

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