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Switchboard Jobs in Florida (NOW HIRING)

Larkin Community Hospital

Switchboard Operator - PD

Miami, FL · On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing telephone communications within an organization. This position ensures that all calls are efficiently ...

Ascension

Switchboard Operator

Jacksonville, FL · On-site

$14 - $17.50/hr

Your future role at a glance Location: Jacksonville, FL Facility: Ascension St. Vincent's Southside Hospital Schedule: PRN How you'll make an impact in this role * Efficiently answer, screen, and ...

Managed Staffing

Legal Receptionist

Miami, FL · On-site

$20 - $21/hr

Legal Receptionist & Switchboard - Managed Services Onsite Location: Miami, FL 33131 (Onsite) Schedule: Monday - Friday, 8:30 AM - 5:30 PM (1-hour lunch) Parking: Reimbursed up to $175/month Position ...

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All JobsSwitchboard JobsSwitchboard Jobs in Florida

Switchboard information

See Florida salary details

$6

$12

$18

How much do switchboard jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for switchboard in Florida is $12.52, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are the most commonly searched types of Switchboard jobs in Florida? The most popular types of Switchboard jobs in Florida are:
What are popular job titles related to Switchboard jobs in Florida? For Switchboard jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Florida look for? The top searched job categories for Switchboard jobs in Florida are:
Switchboard jobs near you
Infographic showing various Switchboard job openings in Florida as of July 2026, with employment types broken down into 52% Part Time, and 48% Contract. Highlights an 100% In-person job distribution, with an average salary of $26,036 per year, or $12.5 per hour.
Switchboard Operator

Switchboard Operator

BOND COMMUNITY HEALTH CENTER INC.

Tallahassee, FL

$14.25 - $18/hr

Other

Posted 4 days ago

Job description

Description

This is a Part-Time position  within the Switchboard area. Incumbent in this position  will answer calls in a courteous manner and dissemnate them to the apporiate departments, assist with appointments, registration, eligibility verification. The Switchbaord operator must answer calls, get an accurate understanding of what the caller needs are, and provide the correct assistance in a timely manner. 

Requirements

Duties and Responsibilites:

  • Answer calls and provide callers with the correct information or transfer them to the department that is best able to serve them.
  • Place calls for those needing assistance.
  • Determine the nature of inquiries and provide general information.
  • Connect calls to the required extension, re-directing them to another number or place them in a waiting queue if the desired number is busy. 
  • Carry out other clerical, secretarial or receptionist duties as required (e.g. greeting patients, and data entry or photocopying) during quieter periods on the switchboard.
  • Answer telephone calls and dispatch messages to appropriate person on a timely basis.
  • Schedule new patients and contact them regarding their first appointment.
  • Perform other office/clerical work as requested by the supervisor.
  • Other duties may be assigned


Qualifications:

  • Highschool diploma or GED
  • one to three years related experience in Switchboard or Telephone Operator and/or training; or equivalent combination of education and experience.
  • A minimum of one year of related practical experience or an equivalent combination of education and experience.
  • Ability to communicate in a courteous and tactful manner with patients,families, physicians and others.
  • Good organizational skills and a working knowledge of office procedures
  •  Knowledge of medical terminology is an asset.
  •  Good communication skillsA good understanding of the English language, both written and spoken
  •  Able to help customers in a friendly and efficient manner Quickly develop rapport with callers
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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