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Switchboard Jobs in Florida (NOW HIRING)

Jenkins Auto Group

Receptionist

Leesburg, FL · On-site

$13.50 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties. The ideal Dealership Receptionist candidate has a ...

Jenkins Auto Group

Receptionist

Cocoa, FL · On-site

$13.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties. The ideal Dealership Receptionist candidate has a ...

Managed Staffing

Legal Receptionist

Miami, FL · On-site

$20 - $21/hr

Legal Receptionist & Switchboard - Managed Services Onsite Location: Miami, FL 33131 (Onsite) Schedule: Monday - Friday, 8:30 AM - 5:30 PM (1-hour lunch) Parking: Reimbursed up to $175/month Position ...

Westchester General Hospital

PBX Operator

Miami, FL

To operate the Switchboard/PBX telephones to provide routine information and direct call to appropriate areas. ESSENTIAL RESPONSIBILITIES: 1. Performs function of information clerk. 2. Performs ...

Cardinal Gibbons HS

Parish Receptionist

North Lauderdale, FL · On-site

$14.25 - $18.75/hr

Primary duties are operating the main switchboard and greeting callers, assessing their needs, and directing them to the appropriate parties. Stationed at the front desk on the ground floor, the ...

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Switchboard information

See Florida salary details

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How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in Florida is $12.52, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are the most commonly searched types of Switchboard jobs in Florida?

The most popular types of Switchboard jobs in Florida are:

What are popular job titles related to Switchboard jobs in Florida?

For Switchboard jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Florida look for?

The top searched job categories for Switchboard jobs in Florida are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $26,036 per year, or $12.5 per hour.

Receptionist/Switchboard Operator

Mercedes-Benz of Palm Beach

West Palm Beach, FL • On-site

$15.25 - $20/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago

Job description

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionists/switchboard operators to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Benefits
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Long term job security

Responsibilities
  • Answering inbound sales and service calls
  • Operate busy switchboard & communicate efficiently with all customer & internal teams
  • Collecting payment for both service and parts customers
  • Greeting customers upon arrival and exit
  • Maintaining a professional appearance and demeanor at all times

Qualifications
  • High school diploma or GED
  • Prior experience in telemarketing and/or hospitality
  • Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
  • Computer proficiency, particularly in MS Office Suite (Word and Excel)
  • Ability to learn new software programs
  • Professional business appearance and demeanor
  • Flexibility with regard to scheduling
  • Automotive Dealership Prior experience with an automotive dealership a plus
  • Public relations experience, a plus
  • Cold call experience, a plus
  • Experience using a customer relationship management (CRM) tool, a plus
  • Experience running a business switchboard, a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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