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Switchboard Jobs in Florida (NOW HIRING)

Senior Switchboard Designer

Palmetto, FL ยท On-site

$92K - $98K/yr

About the Position Looking for a unique opportunity to take your electrical equipment design skills to the next level? We're looking for a Senior Switchboard Designer to join our team! This role will ...

Senior Switchboard Designer

Palmetto, FL ยท On-site

$92K - $98K/yr

About the Position Looking for a unique opportunity to take your electrical equipment design skills to the next level? We're looking for a Senior Switchboard Designer to join our team! This role will ...

Senior Switchboard Designer

Palmetto, FL ยท On-site

$92K - $98K/yr

About the Position Looking for a unique opportunity to take your electrical equipment design skills to the next level? We're looking for a Senior Switchboard Designer to join our team! This role will ...

Senior Switchboard Designer

Palmetto, FL

$92K - $98K/yr

About the Position Looking for a unique opportunity to take your electrical equipment design skills to the next level? We're looking for a Senior Switchboard Designer to join our team! This role will ...

Senior Switchboard Designer

Palmetto, FL ยท On-site

$92K - $98K/yr

About the Position Looking for a unique opportunity to take your electrical equipment design skills to the next level? We're looking for a Senior Switchboard Designer to join our team! This role will ...

Legal Receptionist

Miami, FL ยท On-site

$20 - $21/hr

Legal Receptionist & Switchboard - Managed Services Onsite Location: Miami, FL 33131 (Onsite) Schedule: Monday - Friday, 8:30 AM - 5:30 PM (1-hour lunch) Parking: Reimbursed up to $175/month Position ...

PBX Operator

Miami, FL ยท On-site

To operate the Switchboard/PBX telephones to provide routine information and direct call to appropriate areas. ESSENTIAL RESPONSIBILITIES: 1. Performs function of information clerk. 2. Performs ...

Showing results 21-40

Switchboard information

See Florida salary details

$6

$12

$18

How much do switchboard jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for switchboard in Florida is $12.52, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $13.65 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are the most commonly searched types of Switchboard jobs in Florida?

The most popular types of Switchboard jobs in Florida are:

What job categories do people searching Switchboard jobs in Florida look for?

The top searched job categories for Switchboard jobs in Florida are:

Infographic showing various Switchboard job openings in Florida as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $26,036 per year, or $12.5 per hour.

Switchboard Supervisor / Telephone Operator

116508 Innovation At Work

Miami, FL โ€ข On-site

$15.50 - $19.25/hr

Full-time

Posted 17 days ago


Job description

Description:

Innovation At Work, Inc. (IAW) is seeking an experienced Switchboard Supervisor/Telephone Operator to support the Miami VA Medical Center / Miami VA Healthcare System.

This is a working supervisor position. The Supervisor will assist with the daily supervision and performance of the IAW switchboard team while also performing Telephone Operator duties as operational needs require.

The position supports switchboard operations seven days per week, including weekends and holidays, and is responsible for helping ensure adequate staffing, employee performance, timekeeping compliance, quality control, and adherence to IAW policies, VA procedures, government protocols, and contract requirements.


 Primary Responsibilities

  • Oversee daily switchboard operations in accordance with IAW policies, VA requirements, government protocols, and contract requirements. 
  • Perform regular Telephone Operator duties, including answering and processing incoming calls. 
  • Work alongside Telephone Operators and assist with call volume, staffing shortages, call-outs, breaks, emergencies, and other operational needs. 
  • Answer operator-assisted calls promptly and accurately and route callers to the appropriate VA department, service, employee, or extension. 
  • Provide professional and courteous service to Veterans, patients, VA employees, visitors, and the general public. 
  • Handle emergency and priority communications, including STEMI, telephone alarms, fire alarms, stroke alerts, and suicide crisis calls.  
  • Operate and support the VA paging system and other telecommunications equipment. 
  • Communicate emergency situations to VA Police and Security personnel as required. 
  • Maintain required operator and unusual-incident logs and ensure significant events are properly documented. 
  • Monitor employee attendance, professionalism 
Requirements: